Course Title: Promote team effectiveness
Part B: Course Detail
Teaching Period: Term1 2008
Course Code: EMPL9719C
Course Title: Promote team effectiveness
School: 650T TAFE Business
Campus: City Campus
Program: C4121 - Certificate IV in Business (Marketing)
Course Contact : Seymour Jacobson
Course Contact Phone: +61 3 9925 1563
Course Contact Email:seymour.jacobson@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Name: Zlatko Muhvic
Phone: 9925 5441
Email: Zlatko.Muhvic@rmit.edu.au
Name: Dot Vajda
Phone: TBA
Email: Dot.Vadja@rmit.edu.au
Name: Jennie Ryan
Phone: TBA
Email: Jennie.Ryan@rmit.edu.au
Name: Sylvwia Greda-Bogusz
Phone: TBA
Email: Sylvwia .Greda-Bogusz@rmit.edu.au
Nominal Hours: 50
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
This course specifies the outcomes required of frontline managers to promote teamwork. It involves developing team plans to meet expected outcomes, leading the work team, and proactively working with the management of the organisation.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
BSBFLM412A Promote team effectiveness |
Element: |
1. Plan to achieve team outcomes |
Performance Criteria: |
Team purpose, roles, responsibilities, goals, plans and objectives are identified, established and documented in consultation with team members |
Element: |
2. Develop team cohesion |
Performance Criteria: |
Opportunities are provided for input of team members into planning, decision making and operational aspects of work team |
Element: |
3. Participate in and facilitate work team |
Performance Criteria: |
Team members are actively encouraged to participate in and take responsibility for team activities and communication processes |
Element: |
4. Liaise with management |
Performance Criteria: |
Communication with line manager/management is kept open at all times |
Learning Outcomes
At the successful completion of this competency, students will have demonstrated competency in the elements that make up this unit.
Details of Learning Activities
Students are required to attend all classes to complete activities and in class assessments. For the duration of the semester each student will work in a team. Students will be assessed on their contribution to the team and their participation in class activities. The class activities provide an opportunity to develop skills and apply theory to real life situations. The learning activities students will take a role in are:
• Case studies
• Project work
• Collaborative classroom activities
• Team activities
• Peer interaction
• Games and simulations
• Reflection and discussion
• Reading the text book
• Accessing materials on line
Teaching Schedule
Week Beginning |
Topic |
Resources |
Competencies |
|
Week 1 11 Feb |
Course Overview Introduction to Organisations & Management Text: Dickie Cornerstones of Management |
Ch 1- Dickie The opportunities of management |
BSBFLM512A/01 |
|
Week 2 18 Feb |
Learning Styles & Theory Study Skills |
RMIT Learning Skills Unit Learning Lab Online Learning Hub Dickie – Appendix II |
|
| Week 3 25 Feb |
Group & Team Theory | Ch 11- Dickie Managing in groups |
BSBFLM512A/02 BSBFLM512A/03 |
| Week 4 3 Mar |
Planning & Goal Setting | Ch 4- Dickie Planning |
BSBFLM512A/01 BSBFLM512A/02 |
| Week 5 10 Mar |
Online -Communication, Feedback |
Ch 10- Dickie Managerial communication |
BSBFLM512A/02 BSBFLM512A/03 BSBFLM512A/04 |
| Week 6 17 Mar |
Leadership & Power | Ch 6- Dickie Leading Ch 2 The evolution of management Ch 16 |
BSBFLM512A/03 BSBFLM512A/04 |
Mid Semester Break (Student Vacation) | |||
| Week 7 31 Mar |
Assessment Task 1 In Class Test - Closed Book Mandatory Attendance Assessment Task 2 Distributed |
||
| Week 8 7 April |
Project management & Meetings /Team Meetings |
Ch 19 - de Janasz | BSBFLM512A/01 BSBFLM512A/02 |
| Week 9 14 April |
Decision Making and Problem Solving/Team Meetings | Ch 9- Dickie Decision making |
BSBFLM512A/02 BSBFLM512A/03 BSBFLM512A/04 |
| Week 10 23 April |
Assessment Task 2 In Class Activity and Portfolio Due Mandatory Attendance |
||
| Week 11 28 April |
Online - Motivation Ass 3 Distributed - Online |
Learning Hub Ch 8- Dickie Motivating |
BSBFLM512A/02 BSBFLM512A/03 |
| Week 12 5 May |
Conflict Management/Team Meetings Assessment 2 Individual Report Due |
Ch 12- Dickie Change and conflict in organisations |
BSBFLM512A/01 BSBFLM512A/02 BSBFLM512A/03 BSBFLM512A/04 |
| Week 13 12 May |
Negotiation/Team Meetings | Ch 9 – de Janasz Negotiation |
BSBFLM512A/01 BSBFLM512A/02 BSBFLM512A/03 BSBFLM512A/04 |
| Week 14 21 May |
Feedback for Improved Performance/Team Meetings | Ch 17 - de Janasz Coaching and providing feedback for improved performance |
BSBFLM512A/02 BSBFLM512A/03 BSBFLM512A/04 |
| Week 15 26 May |
Presentation Skills/Team Meetings | Learning Hub | BSBFLM512A/04 |
|
Week 16 2 June |
Assessment Task 3 Role Play & Group Portfolio Due Mandatory Attendance |
||
| Week 17 9 June |
Online Team Meetings/ Group Report Assessment Task 3 Group Reflective Paper Due |
Group space on Learning Hub | |
| Week 18 16 June |
Feedback & Review |
Learning Resources
Prescribed Texts
Dickie, L & Dickie, C 2006, Cornerstones of Management, Tilde Publishing, Australia |
References
De Janasz, S, Dowd, K & Schneider, B 2006, Interpersonal Skills in Organizations, 2e, McGraw-Hill Irwin, New York. |
Other Resources
Overview of Assessment
Assessment
Students are required to attempt all assessments and be rated as competent against all performance criteria to pass the course. Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks. Assessment will incorporate a variety of methods including in class exercises, written tests, presentations and projects working as teams and individuals. Students will be assessed directly against a mixture of the elements and performance criteria that comprise the competency. Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met.
Grading
All assessments are graded. To pass the course, students must have a minimum Pass grade in each assessment and achieve competency in all course elements
Assessment Tasks
mportant Point: All assessments are graded. To pass the course, students must submit all assessments. achieve competency in all course elements and gain at least 50% mark value overall. This statement replaces the Grading statement above.
Assessment Task 1
In class test- Closed Book
Week 7
Individual Mark Value 20%
Individual assessment. Test takes place during class time. Test time 2 hours and reading time of 15 minutes. This assessment addresses competency elements:
• BSBFLM412A/01 Plan to achieve team outcomes
• BSBFLM412A/02 Develop team cohesion
• BSBFLM412A/03 Participate in and facilitate work team
• BSBFLM412A/04 Liaise with management
Assessment Task 2 - 25%
In class group activity and individual report
Activity Week10
Report due Week 12
Individual mark Value: 20%
Group Mini Portfolio 5%
Individual assessment prepare a 1000 word report based on an in class group activity conducted in Week 10 (attendance mandatory). This assessment addresses competency elements:
• BSBFLM412A/02 Develop team cohesion
• BSBFLM412A/03 Participate in and facilitate work team
Assessment Task 3
Small Group Negotiation - 40%
Part 1
Negotiation preparation portfolio and role play - Group mark – Value 20%
Individual negotiation skills - Individual Mark Value 10%
Part 2 Group report - Group Mark 10%
Role play and group portfolio Week 16
Report due Week 17
This small group negotiation role play simulates a negotiation that a marketing team may be involved in the workplace. Groups will need to prepare for the negotiation, role play and provide verbal feedback to other participants.
This assessment addresses competency elements:
• BSBFLM412A/01 Plan to achieve team outcomes
• BSBFLM412A/03 Participate in and facilitate work team
• BSBFLM412A/04 Liaise with management
Assessment 4
Team skills observation
Individual Mark – Value 5%
During the semester you will be expected to show your effectiveness as a team member through your participation in a variety of class activities. Your effectiveness as a team member will be assessed by your peers and teacher in class and group activities. The following criteria will be used:
• Demonstrates reliability
• Communicates constructively
• Listens actively
• Participate actively
• Treats others in a respectful and supportive manner
• Shows commitment to the team
(adapted from – Brounstein, M 2002, Managing Teams for Dummies, Wiley Publishing, New York.)
This assessment addresses competency elements:
• BSBFLM412A/02 Develop team cohesion
• BSBFLM412A/03 Participate in and facilitate work team
Assessment Matrix
| Ass 1 | Ass 2 | Ass 3 | Ass 4 | |
|
BSBFLM412A/01 Plan to achieve team outcomes |
X |
X |
X |
X |
|
BSBFLM412A/02 Develop team cohesion |
X |
X |
X |
X |
|
BSBFLM412A/03 Participate in and facilitate work team |
X |
X |
X |
X |
|
BSBFLM412A/04 Liaise with management |
X |
X |
X |
X |
Other Information
Teacher Contact
Out of class communication to all students will occur using the RMIT student email. It is essential that you check your email prior to attending each class.
Consultation times will be made available to you in the first week of classes. Consultations may also be arranged via email.
Self Managed Learning
Students will be required to undertake research and assessment practice outside of regular class times. Exercises are provided to the students to facilitate their learning in a self-paced manner and form part of the overall achievement of the competencies in this course. Students are reminded that they are expected to spend an equal amount of time outside of class, furthering their understanding of the concepts being taught, as they do in class to be deemed competent in this course.
Students who require general assistance should, in the first instance, approach their class teacher. Secondly, students should contact the Course Coordinator and lastly, the Program coordinator.
Plagiarism
Plagiarism is the presentation of the work, idea or creation of another person as though it is your own. It is a form of cheating and is a very serious academic offence that may lead to expulsion from the University. Plagiarised material can be drawn from, and presented in, written, graphic and visual form, including electronic data and oral presentation. Plagiarism occurs when the origin of the material used is not appropriately cited. it also occurs through enabling plagiarism, which is the act of assisting or allowing another person to plagiarise or to copy your own work. Please make sure you consider this carefully in completing all your work and assessments in this course and if you are unsure about whether you might have plagiarised, seek help from your teacher.
Examples of plagiarism include:
• Copying sentences or paragraphs word-for-word from one or more sources, whether published or unpublished, which could include but is not limited to books, journals, reports, theses, websites, conference papers, course notes, etc. without proper citation;
• Piecing together text from one or more sources and adding only linking sentences;
• Copying or submitting whole or parts of computer files without acknowledging their source;
• Copying a whole or any part of another student’s work; and
• Submitting work as your own that someone else has done for you.
For further information including “Plagiarism (and how to avoid it): Resources for Students” please refer to the Plagiarism section of the RMIT Policies, available at http://www.rmit.edu.au/governance/policies in the Teaching and Learning Policy section.
For information relating to the penalties for plagiarism and cheating, please refer to Regulation 6.1.1 Student Discipline available at http://mams.rmit.edu.au/j4lb68xx36oj1.pdf
Penalties include official reprimand, recording of a failure result or expulsion from the University.
The originality verification software Turnitin (see http://www.turnitin.com), may be used on assessments in this course.
Note, if requested by your teacher, you must complete a hardcopy of the RMIT coversheet with your assessment submissions: http://mams.rmit.edu.au/rbkf8knmzbla1.doc
To support you with issues associated with the honesty and full referencing of external work presented in assignments, please visit the University website for Academic Integrity: http://www.rmit.edu.au/academicintegrity
Specifically, support resources for yourself as a student to ensure that your submitted assessment accurately represents your work are provided at: http://www.rmit.edu.au/academicintegrity/students
Submission of written work/assessment
All of your written work must conform with RMIT’s guidelines “Written Reports And Essays: Guidelines For Referencing And Presentation In RMIT Business” which can be found at: http://mams.rmit.edu.au/s9sx559hurvc.rtf
All of your written assessment must be lodged by the due date in the format specified for the particular assessment task. Written assessment must have a footer containing: student number, student name, course code, title of assessment and teacher’s name.
Staple your assignment. Please do not place in plastic binders or plastic pockets.
Attach a signed Assignment Cover Sheet to each submission of written work or assessment. Cover Sheets are available near the lifts on Level 13 or from http://mams.rmit.edu.au/7ksj9bbov094.doc
You must keep a copy of your assignment/written work, which can be produced if the original is lost or damaged.
Supervised Assessment
Unless otherwise instructed by your class teacher, course coordinator or invigilator, the following conditions apply to your supervised assessments:
• All answers are written in blue or black pen only. Answers written in other colours or pencil will not be marked, excluding diagrams.
• The only materials which may be brought into the assessment room are blue or black pens, pencil, eraser and correction fluid. Items such as electronic dictionaries, mobile phones, electronic devices, written material and paper are not to be brought into the assessment room. It is a breach of assessment conditions to have any unauthorized materials or equipment in the assessment room.
• Assessment papers, questions and other material provided by the University are not to be removed from the assessment room.
• There is no communication of any kind with any person either inside or outside the assessment venue, apart from the assessment supervisor/invigilator or course teachers.
Special Consideration
Special Consideration is a process that enables the University to take account of unexpected circumstances such as illness, injury or bereavement that affect a student’s performance in assessment. Special Consideration can be applied for to obtain:
a) Alternative Assessment
b) Extension of Time
c) Equitable Assessment Arrangement
d) Deferred Assessment
You may apply for special consideration up to and no later than 48 hours (2 working days) after the date of test/exam or due date for assessment. Forms are available from BTS Reception on Level 13 or from http://www.rmit.edu.au/students/forms
Grounds for special Consideration may include illness, accident, bereavement, hardship/trauma. All supporting documentation must be included with your application. Completed forms must be addressed submitted to the Hub on Level 4 Building 108. Further information can be accessed from http://www.rmit.edu.au/students/specialconsideration
Non and Late Submission of Work
If you do not attempt an assessment or meet an assessment deadline and have not been granted Special Consideration, you will not receive a mark for the assessment and be deemed NYC (Not Yet Competent).
Appealing Assessment
You are entitled to appeal assessment results. Any appeal should be submitted to the Course Co-ordinator Student Liaison, Seymour Jacobson not more than 10 days after receiving notice of the result for the assessment. Please refer to RMIT Policy – Appeal Against Assessment Result available at http://www.rmit.edu.au/governance/policies in the Teaching and Learning Policy area.
Course Overview: Access Course Overview