Course Title: Work effectively with culturally diverse clients and co-workers

Part A: Course Overview

Program: C4150

Course Title: Work effectively with culturally diverse clients and co-workers

Portfolio: DSC

Nominal Hours: 30.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)

HWSS5162C

Bundoora Campus

TAFE

365T Global Studies, Soc Sci & Plng

Face-to-Face or Workplace

HWSS5352C

City Campus

TAFE

365T Global Studies, Soc Sci & Plng

Distance / Correspondence or Face-to-Face or Internet or Workplace


Course Contact: Jennifer Brooker

Course Contact Phone: +61 3 9925 4115

Course Contact Email: jennifer.brooker@rmit.edu.au


Course Description

This course deals with the cultural awareness required for effective communication and cooperation with persons of diverse cultures.


Pre-requisite Courses and Assumed Knowledge and Capabilities

None



National Competency Codes and Titles

National Element Code & Title:

CHCCS405A Work effectively with culturally diverse clients and co-workers

Elements:

Apply an awareness of culture as a factor in all human behaviour.

Communicate effectively with culturally diverse persons.

Contribute to the development of relationships based on cultural diversity.

Resolve cross-cultural misunderstandings.


Learning Outcomes


Overview of Assessment

Questioning
Role Plays /scenarios
In-class tests
Assignment