Course Title: Facilitate co-operative behaviour

Part A: Course Overview

Program: C4156 Certificate IV in Alcohol and Other Drugs Work

Course Title: Facilitate co-operative behaviour

Portfolio: DSC Portfolio Office

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Contact: Jennifer Brooker

Course Contact Phone: +61 3 9925 4115

Course Contact Email: jennifer.brooker@rmit.edu.au

Course Description

This unit is concerned with the competencies required to respond to unacceptable behaviour and support responsiblity for behaviour management and change.

Pre-requisite Courses and Assumed Knowledge and Capabilities

None

National Competency Codes and Titles

National Element Code & Title:	CHCCS401A Facilitate co-operative behaviour
Elements:	Monitor behaviour of client Use communication strategies to de-escalate conflict Respond to unacceptable behaviour

Learning Outcomes

Overview of Assessment

Test - closed book

Class participation

Role-plays/scenarios