Course Title: Communicate in the workplace
Part A: Course Overview
Program: C4170
Course Title: Communicate in the workplace
Portfolio: BUS
Nominal Hours: 30.0
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.Course Code |
Campus |
Career |
School |
Learning Mode |
Teaching Period(s) |
EMPL5395C |
City Campus |
TAFE |
650T TAFE Business |
Face-to-Face or Internet or Workplace |
Term1 2007,
Term1 2008, Term2 2008 |
Course Contact: Seymour Jacobson
Course Contact Phone: +61 3 9925 1563
Course Contact Email: seymour.jacobson@rmit.edu.au
Course Description
Communicate in the workplace covers the fundamental communication skills needed to work in any sector of the finance industry. It includes the skills needed for interacting with customers, internal and external and for receiving, recording and giving information.
Pre-requisite Courses and Assumed Knowledge and Capabilities
None
National Competency Codes and Titles
National Element Code & Title: |
FNSICGEN301A Communicate in the workplace |
Elements: |
1 Use a range of techniques to gain workplace information |
2 Communicate information to others using a range of techniques |
|
3 Interact with others to achieve workplace outcomes |
|
4 Record workplace information as required. |
Learning Outcomes
Refer to performance elements and performance criteria.
Overview of Assessment
Assessment methods measure achievement of each competency in a flexible manner over a range of assessment tasks. These tasks will be done both during class and for homework. They may incorporate a group demonstration, document folio of simple documents and a group report on a company or organisation.
You will receive ongoing feedback on your progress in the course. Feedback on assessment will be given in a timely manner. You will be informed about how to improve your performance in the competency/course and what you need to do to be deemed competent or to gain a pass in the assessment.