Course Title: Establish Business Networks

Part B: Course Detail

Teaching Period: Term2 2008

Course Code: BUSM9936C

Course Title: Establish Business Networks

School: 650T TAFE Business

Campus: City Campus

Program: C4190 - Certificate IV in Business (International Trade)

Course Contact : Seymour Jacobson

Course Contact Phone: +61 3 99251563

Course Contact

Name and Contact Details of All Other Relevant Staff

Sylwia Greda-Bogusz 9925 5441

Zlatko Muhvic 9925 5440

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit covers the skills and knowledge required to develop and maintain effective workplace relationships and networks. It covers the activities of communication and representation.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBCMN403A Establish business networks


1. Develop and maintain business networks

Performance Criteria:

1.1 Appropriate network strategies are used to establish and maintain business relationships that promote organisational objectives

1.2 Network opportunities are identified and pursued to maximise a range of business contacts

1.3 Information regarding new networks is communicated to inform individuals and colleagues of potential benefits to the organisation

1.4 Professional networks and associations are participated in to obtain and maintain personal knowledge and skills


2. Establish and maintain business relationships

Performance Criteria:

2.1 Business relationships are developed and maintained to promote benefits consistent with organisational requirements

2.2 Trust and confidence of business colleagues is gained and maintained through demonstration of high standards of business practices

2.3 A high level of negotiation skills are used to encourage positive outcomes

2.4 Difficult situations are identified and solutions are negotiated using collaborative problem solving techniques


3. Promote the organisation

Performance Criteria:

3.1 Strategies are developed to represent and promote the organisation's interests and requirements

3.2 Appropriate presentation skills are used to communicate the goals and objectives of the organisation

3.3 Issues, policies and practices of the organisation are effectively communicated to a range of audiences in writing and orally

3.4 Feedback is obtained to identify and develop ways to improve promotional activities within available opportunities

Learning Outcomes

Details of Learning Activities

Students are required to attend all classes to complete activities and in class assessments. The learning activities students will take a role in are:
-Case studies
-Project work
-Collaborative classroom activities
-Team activities
-Peer interaction
-Games and simulations
-Reflection and discussion
-Reading the text books
-Completing the exercise in the workbook
-Accessing materials on line

Teaching Schedule

 Mid Semester Break (Student Vacation)
Monday 1st September to Friday 5th September
Weekly Schedule
Week BeginningTopicsResources
Week 9: 8 SeptFeedback about Develop Teams and Individuals
Introduction to Establish Business Networks

Week 10:15 SeptDevelop and maintain business networks
Approached to networks and building networks
 Text: Benjamin
Establish Business Networks
Section 1: 1.1 &1.2
Week 11:22 SeptProject Group Meeting
Mandatory Attendance
Week 12:29 SeptDevelop and maintain business networks
Why networks? Benefits of professional networks
Section 1: 1.3 & 1.4
Week 13: 6 OctEstablish and maintain business relationships
Building partnerships and establishing performance standards
Section 2: 2.1 & 2.2
Week 14: 13 OctEstablish and maintain business relationships
Negotiation and problem solving
Section 2: 2.3 & 2.4
Case study due
Week 15: 20 OctPromote the organisation
Identifying and communicating with stakeholders
Communication skills spoken and written
Section 3: 3.1 & 3.2
Week 16: 27 OctPromote the organisation
Preparing and evaluating your communication strategy
Section 3: 3.3 & 3.4
Interview IT professional -
Report due
Week 17: 3 NovE-journal review 
Week 18: 10 NovStudents’ Feedback  



Please note: This is the planned schedule but maybe changed at anytime according to circumstances and student progress

Learning Resources

Prescribed Texts

Benjamin, N 2002, Establish Business Networks, Pearson Education, Austrailia.


Other Resources

Online Learning Materials
Online learning materials can be accessed by going into the RMIT web site, clicking on Students, under IT Information and Services there is a link to the Online Learning Hub.

It is essential to have access to an internet connected computer outside of class times. Internet connected computers are available in the Business Labs on level 3 of building 108, 259 Bourke Street Melbourne.

Useful Websites  This website is a useful resource for your assessment tasks The Learning Lab is a learning and study skills site developed by the Learning Skills Unit offering online interactive tutorials, printable handouts and an email Learning Query service. The site is designed to assist students develop the capabilities for tertiary study.

Overview of Assessment

The student must demonstrate an understanding of all elements of a particular competency to be deemed competent. Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks.

Assessment will incorporate a variety of methods including technical requirements documentation, online and in class exercises, practical problem solving exercises (case studies), presentations and practical tests.

Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met.

Assessment Tasks

Assessment 1 - Case Study 30%
Assessment 2 - Reflective E-journal 30%
Assessment 3 - Interview International Trade (IT) professional 30%
Assessment 4 - Participation in class activities 10%

Assessment Matrix

BSBCMN403A: Establish business networks

 Case StudyReflective
Interview IT
Participation in
class activities
Develop and maintain business networks
XXX              X
Establish and maintain business relationships
XXX              X
Promote the Organisation
XXX              X

Other Information

Teacher Contact
Out of class communication to all students will occur using the RMIT student email. It is essential that you check your email prior to attending each class.
Consultation times will be made available to you in the first week of classes. Consultations may also be arranged via email.

Self Managed Learning
The student will be required to undertake research and assessment practice outside of regular class times. Exercises are provided to the student to facilitate their learning in a self-paced manner and form part of the overall achievement of the competencies in this course. Students are reminded that they are expected to spend an equal amount of time outside of class, furthering their understanding of the concepts being taught, as they do in class to be deemed competent in this course.

Course Evaluation & Feedback
You will receive ongoing feedback on your progress in the course. Feedback on assessment will be given in a timely manner. You will be informed about how to improve your performance in the competency/course and what you need to do to be deemed competent or to gain a pass in the assessment.
Feedback on the course itself is welcome at any time to the class teacher, course coordinator or program coordinator. Periodic course evaluation surveys are also conducted.

Course Overview: Access Course Overview