Course Title: Develop Teams and Individuals

Part B: Course Detail

Teaching Period: Term2 2008

Course Code: BUSM9941L

Course Title: Develop Teams and Individuals

School: 650T TAFE Business

Campus: City Campus

Program: C4190 - Certificate IV in Business (International Trade)

Course Contact : Seymour Jacobson

Course Contact Phone: +61 3 99251563

Course Contact

Name and Contact Details of All Other Relevant Staff

Sylwia Greda-Bogusz 9925 5441

Zlatko Muhvic 9925 5400

Nominal Hours: 30

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit covers the skills and knowledge required to determine individual and team development needs and facilitate the development of the workgroup.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBCMN404A Develop Teams and Individuals


1. Determine development needs

Performance Criteria:

1.1 Learning and development needs are systematically identified and implemented in line with organisational requirements

1.2 A learning plan to meet individual and group training and development needs is collaboratively developed, agreed to and implemented

1.3 Individuals are encouraged to self evaluate performance and identify areas for improvement

1.4 Feedback on performance of team members is collected from relevant sources and compared with established team learning needs


2. Develop individuals and teams

Performance Criteria:

2.1 Learning and development program goals and objectives are identified to match specific knowledge and skill requirements of competency standards

2.2 Learning delivery methods are appropriate to the learning goals, the learning style of participants, and availability of equipment and resources

2.3 Workplace learning opportunities and coaching and mentoring assistance are provided to facilitate individual and team achievement of competencies

2.4 Development opportunities incorporate a range of activities and support materials appropriate to the achievement of identified competencies

2.5 Resources and timelines required for learning activities are identified and approved in accordance with organisational requirements


3. Monitor and evaluate workplace learning

Performance Criteria:

3.1 Feedback from individuals or teams is used to identify and implement improvements in future learning arrangements

3.2 Outcomes and performance of individuals/teams are assessed and recorded to determine the effectiveness of development programs and the extent of additional development support

3.3 Modifications to learning plans are negotiated to improve the efficiency and effectiveness of learning

3.4 Records and reports of competency are documented and maintained within organisational requirements

Learning Outcomes

Details of Learning Activities

Students are required to attend all classes to complete activities and in class assessments. The learning activities students will take a role in are:
-Case studies
-Project work
-Collaborative classroom activities
-Team activities
-Peer interaction
-Games and simulations
-Reflection and discussion
-Reading the text books
-Completing the exercise in the workbook
-Accessing materials on line

Teaching Schedule

2008 Weekly Schedule 
Week BeginningTopicsResources
Week 1: 7 JulyIntroduction and course overview 
Week 2: 14 JulyDetermine development needs
Identify learning needs and prepare a plan
Text: Benjamin
Develop Teams and Individuals
Section 1: 1.1 &1.2
Week 3: 21 JulyDetermine development needs
Evaluate and measure performance
Section 1: 1.3 & 1.4
Week 4: 28 JulyCase Study Group Meeting
Mandatory Attendance
Week 5: 4 AugDevelop individuals and teams
Competencies, learning goals and learning styles
Section 2: 2.1 & 2.2
Week 6: 11 AugDevelop individuals and teams
Coaching, Develop approach, resources and schedules
Section 2: 2.3, 2.4 & 2.5
Case study due
Week 7: 18 AugMonitor and evaluate workplace learning
Improving and evaluating
Section 3: 3.1 & 3.2
Week 8: 25 AugMonitor and evaluate workplace learning
Modifying and recording
Section 3: 3.3 & 3.4
Learning contract due
 Mid Semester Break (Student Vacation)
Monday 1 September to Friday 5 September


Learning Resources

Prescribed Texts

Benjamin, N, 2002, Develop Teams and Individuals, Pearson Education Australia


Other Resources

Online Learning Materials
Online learning materials can be accessed by going into the RMIT web site, clicking on Students, under IT Information and Services there is a link to the Online Learning Hub.

It is essential to have access to an internet connected computer outside of class times. Internet connected computers are available in the Business Labs on level 3 of building 108, 259 Bourke Street Melbourne.

Useful Websites This website is a useful resource for your assessment tasks The Learning Lab is a learning and study skills site developed by the Learning Skills Unit offering online interactive tutorials, printable handouts and an email Learning Query service. The site is designed to assist students develop the capabilities for tertiary study.

Overview of Assessment

The student must demonstrate an understanding of all elements of a particular competency to be deemed competent. Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks.

Assessment will incorporate a variety of methods including technical requirements documentation, online and in class exercises, practical problem solving exercises (case studies), presentations and practical tests.

Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met.

Assessment Tasks

Assessment 1 - Case Study 30%
Assessment 2 - Reflective E-journal 30%
Assessment 2 - Learning Contract 30%
Assessment 4 - Participation in class activities 10%

Assessment Matrix

BSBCMN404A: Develop teams and individuals

 Case Study Reflective
Participation in
class activities
Determine development needs
XXX            X           
Develop individuals and teams
XXX            X
Monitor and evaluate workplace learning
XXX            X

Other Information

Teacher Contact
Out of class communication to all students will occur using the RMIT student email. It is essential that you check your email prior to attending each class.
Consultation times will be made available to you in the first week of classes. Consultations may also be arranged via email.

Self Managed Learning
The student will be required to undertake research and assessment practice outside of regular class times. Exercises are provided to the student to facilitate their learning in a self-paced manner and form part of the overall achievement of the competencies in this course. Students are reminded that they are expected to spend an equal amount of time outside of class, furthering their understanding of the concepts being taught, as they do in class to be deemed competent in this course.

Course Evaluation & Feedback
You will receive ongoing feedback on your progress in the course. Feedback on assessment will be given in a timely manner. You will be informed about how to improve your performance in the competency/course and what you need to do to be deemed competent or to gain a pass in the assessment.
Feedback on the course itself is welcome at any time to the class teacher, course coordinator or program coordinator. Periodic course evaluation surveys are also conducted.

Course Overview: Access Course Overview