Course Title: Design and develop complex text documents

Part B: Course Detail

Teaching Period: Term1 2013

Course Code: COSC5945C

Course Title: Design and develop complex text documents

School: 650T TAFE Business

Campus: City Campus

Program: C4223 - Certificate IV in Business Administration

Course Contact : Sylvia Baroutis

Course Contact Phone: +61 03 9925 5469

Course Contact Email:sylvia.baroutis@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Refer to class timetable for teacher contacts. 

Program information: Sylvia Baroutis (Program Manager) sylvia.baroutis@rmit.edu.au

Nominal Hours: 100

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This course covers the skills and knowledge required to design and develop business documents using complex technical features of word processing software.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBITU401A Design and develop complex text documents

Element:

1. Prepare to produce word processed documents

Performance Criteria:

1.1 Use safe work practices to ensure ergonomic, work organisation, energy and resource conservation requirements are addressed

1.2 Identify document purpose, audience and presentation requirements, and clarify with relevant personnel as required

1.3 Identify organisational requirements for text-based business documents to ensure consistency of style and image

1.4 Evaluate complex technical functions of the software for their usefulness in fulfilling the requirements of the task

1.5 Match document requirements with software functions to provide efficient production of documents

Element:

2. Design complex documents

Performance Criteria:

2.1 Design document structure and layout to suit purpose, audience and information requirements of the task

2.2 Design document to enhance readability and appearance, and to meet organisational and task requirements for style and layout

2.3 Use complex software functions to enable efficient manipulation of information and other material, and ensure consistency of design and layout

2.4 Use manuals, user documentation and online help to overcome problems with document design and production

Element:

3. Add complex tables and other data

Performance Criteria:

3.1 Insert a standard table into document, changing cells to meet information requirements

3.2 Format rows and columns as required

3.3 Insert images and other data, formatting as required

Element:

4. Produce documents

Performance Criteria:

4.1 Use complex operations in the development of documents, to achieve required results

4.2 Preview, adjust and print documents in accordance with organisational and task requirements

4.3 Name and store documents in accordance with organisational requirements and exit the application without information loss/damage

4.4 Prepare documents within designated time lines and organisational requirements for speed and accuracy


Learning Outcomes



Details of Learning Activities

Full-time students - Learning activities will include class-based exercises, demonstration and observation in order to develop competency, including the underpinning skills and knowledge required for this unit. Students will have access to the Virtual Enterprise (simulated business office environment) to put into practice the advanced word processing skills in context with available resources. Flexible delivery students - Students will complete and submit practical exercises weekly and upload to the Dropbox.  Flexible delivery: students to submit draft report describing and illustrating an ideal OHS and ergonomic assessment of an office workstation.
This report is submitted in finished form in Week 15. Students should refer to the textbook in order to develop competency, including the underpinning skills and knowledge required for this unit.


Teaching Schedule

WeekWeek  CommencingTopicAssessments
111 February 2012

Course induction.

Course delivery and assessment details for fulltime/flexible delivery.

Course support documents.

Online learning environment including Blackboard.

Grading.

Plagiarism/use of Turnitin.

Appeals/Extensions.

Feedback/privacy.

Submission requirements/Feedback.

Where to get support.

Student responsibiities.

Recognision of Prior Learning/Credit Transfer.

Powerpoint: OHS and ergonomic requirements.

Use of Style Guide.

Full time: Assessment Task 1: Portfolio.  All practice exercises/tasks to be completed to CA grade to be deemed competent.  Task 1 includes draft report.

Flexible delivery Assessment Task 1: Portfolio students to use myRMIT weekly, dropbox for tasks.  Note students to complete a report describing and illustrating an ideal OHS and ergonomic assessment of an office workstation. 

218 February 2013All elements of competency - Topic 1 - Document layout review pages 1-9

Consolidation task 1

325 February 2013All elements of competency - Topic 2 - Working with tables pages 11-20Consolidation tasks 2 and 3
44 March 2013All elements of competency - Topic 3 - Creating templates and designing forms pages 22-39

Consolidation tasks 4 and 5 

511 March 2013

All elements of competency - Topic 4 - Inserting shapes & WordArt pages 41-47

Topic 5 - Complex mail merge pages 48-70

Note: Full-time students continue in Virtual Enterprise class also where directed.

Hands on exercise 14
618 March 2013

All elements of competency - Topic 6 - Working with long documents (particularly useful for report writing skills) pages 71-92

Consolidation task 6
725 March 2013All elements of competency - Topic 7 - Expanding and enhancing documents pages 96-111Consolidation tasks 7, 8 and 9
728 March - 3 April 2013MID SEMESTER BREAK (includes 1 April Easter Monday Public Holiday, 2 April Easter Tuesday RMIT holiday, 4 April classes resume) 
88 April 2013All elements of competency - Topic 8 - Inserting charts and SmartArt pages 112-122Consolidaiton tasks 10, 11 and 12
915 April 2013All elements of competency - Topic 9 - Adding comments, tracking changes & comparing contentConsolidation task 13
1022 April 2013All elements of competency - Topic 10 - Calculations in Word pages 133-139

Full time: Submitted soft copy draft Reflective Records Virtual Enterprise Sustainability Project.

Flexible delivery:  students to submit draft report describing and illustrating an ideal OHS and ergonomic assessment of an office workstation.

1129 April 2013

All elements of competency - Topic 11 - Customising and automating tasks pages 140-156

Full-time students are to attend the Diploma of Business Administration Student Conference. Work on VE Project

Part-time students theory class online.
 

Consolidation task 15

Also type your responses to the Terms & concepts review on page 156, your teacher may ask you to explain about when and how you would use a macro in a Word document.

126 May 2013All elements of competency - Topic 12 Creating a master document page 157Finalise Report (see week 10).
1313 May 2013 WorkshopFinalise Report.
 1420 May 2013All elements of competency - Skills reviewFinalise Portfolio. 
 1527 May 2013 All elements of competency - Skills reviewSubmit Portfolio.  Collate "perfect finish" copy, proofread and submit to dropbox together with Sustainability Report. Include signed assignment cover sheet. 
 163 June 2013 All elements of competency - Skills review Assessment review and feedback where required.


Learning Resources

Prescribed Texts

Tilde skills, Design and Develop Complex Text Documents plus Challenges and Assessment Tasks plus Challenges in Manage Business Document Design and Development, Microsoft Word 2010, 2nd Edition, Tilde Publishing and Distribution.

9780734607928


References

Dobson, A. Touch Typing in 10 hours, Oxford UK, 2009

9781845283407

Duffy, J. Illustrated Series, Microsoft Word 2010 Brief, Cengage Learning, 2011

9780538748223

Zimmermann, Zimmermann, Pinard & Shaffer. New Perspectives on Microsoft® Word 2010: Comprehensive, 1st Edition, Cengage Learning, 2011.

9780538748926


Other Resources

Students to download exercise files to their student drive from http://www.thetildegroup.com/aus/catalogue/results.cfm?searchtype=2&isbn1=0792&x=0&y=0


Overview of Assessment

Students must demonstrate an understanding of all elements of a particular unit of competency to be deemed competent. Students are advised that they will be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met.

Assessment methods have been designed to measure achievements of each competency. Assessments will incorporate a variety of methods: direct questioning combined with review of documents with complex design, demonstration of techniques, oral or written questioning to assess knowledge of word processing software functions.

In addition to the assessments, formative feedback is provided to the students throughout the duration of the course.


Assessment Tasks

The critical aspects for assessment and evidence required to demonstrate competency in this unit are production of text documents using advanced software functions and application of document design principles.

Task 1 - Your portfolio will be completed weekly. You will receive feedback on your work weekly.  All tasks must be completed and achieve a CA grade to be competent in this course.


BACKGROUND

In the modern office it has become essential to have advanced word processing skills, to better manage working with longer and more complex documents. Throughout this semester you will develop advanced skills which will focus on; create and manage complex documents effectively, emphasise features and functions for automating tasks and manage large documents effectively through self-directed learning.

Portfolio of Evidence

Students will complete set exercises from the textbook to develop the required skills for this unit, and submit a portfolio of evidence through myRMIT Studies unit Blackboard in the weeks indicated on the course guide, your work will then be checked in class by your teacher and assessed.

The portfolio items will be submitted progressively over the semester for assessment and feedback during class time/online. In week 15 all portfolio documents are to be checked and reviewed and submitted to your class teacher with the BTS Assignment Cover Sheet completed and stapled to the front of your portfolio (no plastic pockets or folders).

All documents should be proofread for any spelling, grammatical and formatting errors prior to any submission. IMPORTANT: You must back-up your work regularly to your USB and work with your student drive as the main network storage. The student is responsible for their own documents at all times shared student files will not be accepted.

Submission Requirements 

NOTE: Finalised "perfect finish" assessment tasks need to be submitted via Blackboard in Week 15 and viewed on screen during class time when requested by the teacher.

You should ensure that you:

Submit assessments on or before the due date. If your performance in the assessment is affected by unexpected circumstances, you should consider applying for Special Consideration. Information on the process and application forms is available at http://rmit.edu.au/browse;ID=ls0ydfokry9rz website.
• Always retain a copy of your assessment tasks. (hard copy and soft copy)
• When you submit work for assessment at RMIT University you need to use a cover sheet that includes a declaration and statement of authorship. You must complete, sign and submit a cover sheet with all work you submit for assessment, whether individual or group work. On the cover sheet you declare that the work you are presenting for assessment is your own work. An assignment cover sheet for submission of work for assessment is available on blackboard.
• Each page of your assessment should include footer with your name, student number, the title of the assessment, unit code and title and page numbers. For example, Jill Bloggs, 324567, Task 2, COSC5945C Design & Develop complex text docs, Page 1 of 10.

Required skills - keyboarding skills to enter text and numerical data - Full-time students will be observed in class throughout the semester to assess their keyboarding skills. Part-time students will be required to make an appointment with their teacher for assessment of this part of the competency.

Required skills
• communication skills to clarify requirements of documents
• keyboarding skills to enter text and numerical data
• literacy skills to edit and proofread documents, creating documents with a complex, organised structure of linked paragraphs which use simple and complex syntactic structure
• numeracy skills to collate and present data, graphs and annotated referencesproblem-solving skills to use processes flexibly and interchangeably.

Required knowledge
• formatting styles and their effect on formatting, readability and appearance of documents
• organisational requirements for ergonomics, work periods and breaks, and conservation techniques
• organisational style guide.
 


Assessment Matrix

Assessments

ElementPortfolio of Evidence (submitted progressively and collated at the end of semester)
Required skillsx
1. Prepare to produce word processed documentsx
2. Design complex documentsx
3. Add complex tables and other datax
4. Produce documentsx


Marking Guide (competency):

Vocational Education and Training (VET) is based on current industry needs and the focus on preparing you for the workplace. Because VET courses are informed by practical application of knowledge and skills, they are based on a system known as ‘competency based training’ (CBT). So when you are assessed in VET it is about whether you are competent to do the job, as well as having a firm grasp on the knowledge and skills required to do that job, as opposed to traditional curriculum based education settings that are often based on knowledge retention.

You need to demonstrate you are competent in each element of the unit of competency you are studying. You will receive feedback on each assessment task that will inform you whether you are competent or not and how well you are performing. Once competent in all elements of the unit you pass that unit of competency.

Marking Guide (Grading)

After achieving competency we then grade your performance in the unit; this gives you the opportunity to have the level of your performance formally recognised against industry standards and employability skills.

Final Grades Table:

CHDCompetent with High Distinction
CDICompetent with Distinction
CCCompetent with Credit
CAGCompetency Achieved – Graded



 

 

 

 

The grading is according to the following criteria:

1. LEVEL OF INDEPENDENCE, INITIATIVE, ENTERPRISE AND PERFORMANCE OF WORK TASK
Student must be able to design complex documents by evaluating tasks to improve efficiency and suggesting improvements to the structure and design of existing systems. Also must demonstrate a high level of ability to complete all tasks independently as per the specifications as well as demonstrating a high level of initiative in individual approach to developing and maintaining complex word processed documents.

2. DEMONSTRATED BREADTH OF UNDERPINNING KNOWLEDGE AND A WILLINGNESS TO CONTINUE LEARNING
Students are required to actively participate in coaching and mentoring sessions (scheduled classes in labs and the Virtual Enterprise simulated office to improve level of standard service). Students should be able to demonstrate a thorough understanding of all applicable word processing functions in all the assessment tasks, whilst following safe work practices throughout.

3. TECHNIQUES & PROCESSES, TECHNOLOGY SKILLS AND PROBLEM SOLVING
Students are required to demonstrate their problem solving skills in order to analyse document requirements and using online help, manuals and user documentation. Students should demonstrate ability to determine appropriate strategies to respond to user requests, diagnosing customer service complaints and taking steps to improve the service, making decisions about classification and storage of records. Maintenance of existing business technology and planning for future requirements using business technology such as computers, word processing programs and printers should also be considered.

4. WORK ORGANISATION, PLANNING AND SELF MANAGEMENT
Students are expected to organise work schedules and meetings, determine and plan future business technology requirements and plan task organisation to meet time lines specified on the weekly submission schedule. Students also must ensure that they evaluate own performance and identify areas for improvement and this is demonstrated throughout the semester. They should manage time and ensuring ergonomic requirements are met by; planning and reviewing own work and use judgement and discretion with confidential information

5. COMMUNICATION, PEOPLE NETWORKING, LANGUAGE AND INTERPERSONAL SKILLS AND TEAMWORK
Students should be able to communicate with colleagues and customers to gather information about their needs and to provide services; listening to and following complex oral instructions, proofreading and editing, writing clear and detailed instructions. Agree on the purpose and structure of documents with colleagues and clients, collecting feedback from colleagues and assessor. Contributions to relevant class discussions and scheduled Collaborate sessions will be observed where applicable. In addition your tasks should demonstrate a very good understanding of strategies for a collaborative approach designing and developing complex text documents in the workplace.

 

Other Information

Elements and Performance Criteria Covered in Textbook Exercises/Assessment

1. Prepare to produce word processed documents

1.1. Use safe work practices to ensure ergonomic, work organisation, energy and resource conservation requirements are addressed Download OH&S, report, portfolio 
1.2. Identify document purpose, audience and presentation requirements, and clarify with relevant personnel as required Topics: 1-7, report, portfolio
1.3. Identify organisational requirements for text-based business documents to ensure consistency of style and image Topics: 1-7 Consolidation tasks: 1-8, report, portfolio 
1.4. Evaluate complex technical functions of the software for their usefulness in fulfilling the requirements of the task Topics: 1-7, report, portfolio
1.5. Match document requirements with software functions to provide efficient production of documents Topics: 1-7, report, portfolio

2. Design complex documents

2.1. Design document structure and layout to suit purpose, audience and information requirements of the task Topics: 1-3, 6, 7 Consolidation tasks: 1-8, report, portfolio
2.2. Design document to enhance readability and appearance, and to meet organisational and task requirements for style and layout Topics: 1-3, 6, 7 Consolidation tasks: 1-8, report, portfolio
2.3. Use complex software functions to enable efficient manipulation of information and other material, and ensure consistency of design and layout Topics: 1, 2, 4, 5, 6 Consolidation tasks: 1-8, blackboard, report, portfolio using style guide 
2.4. Use manuals, user documentation and online help to overcome problems with document design and production Topics: 1-7, report, portfolio using style guide

3. Add complex tables and other data

3.1. Insert a standard table into document, changing cells to meet information requirements Topics: 1, 2, 4 Consolidation tasks: 1, 6, report, portfolio 
3.2. Format rows and columns as required Topics: 1, 2, 4 Consolidation tasks: 1, 6, report, portfolio
3.3. Insert images and other data, formatting as required Topics: 1, 3, 4, 6, 7 Consolidation tasks: 1-8, report, portfolio

4. Produce documents

4.1. Use complex operations in the development of documents, to achieve required results Topics: 1-7 Consolidation tasks: 1-8, report using style guide, portfolio 
4.2. Preview, adjust and print documents in accordance with organisational and task requirements Topics: 1, 2, 5, 6 Consolidation tasks: 1, 4,report, portfolio
4.3. Name and store documents in accordance with organisational requirements and exit the application without information loss/damage Topics: 1-7 Consolidation tasks: 1-6, report, portfolio 
4.4. Prepare documents within designated time lines and organisational requirements for speed and accuracy Topics: 1, 2, 5, 6 Consolidation tasks: 1-8, report, portfolio 

Course Overview: Access Course Overview