Course Title: Organise business travel

Part B: Course Detail

Teaching Period: Term2 2010

Course Code: OFFC5202C

Course Title: Organise business travel

School: 650T TAFE Business

Campus: City Campus

Program: C4223 - Certificate IV in Business Administration

Course Contact : Hazel Sims

Course Contact Phone: +61 3 9925 1316

Course Contact Email:hazel.sims@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 20

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This course covers the skills and knowledge required to organise domestic and overseas business travel, including developing associated itineraries, booking travel and accommodation, preparing travel related documentation and making travel arrangements.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBADM406B Organise business travel

Element:

Arrange credit facilities

Performance Criteria:

3.1 Methods of payment are checked and confirmed

3.2 Credit arrangements are made in accordance with organisational policy and procedures

Element:

Make travel arrangements

Performance Criteria:

2.1 Bookings are made in accordance with organisational policies and procedures for business travel

2.2 Travel documents are identified and arranged in accordance with itinerary and individual requirements

2.3 Travel arrangements are confirmed and confirmation documents checked and despatched to the traveller within designated timelines

2.4 Alternative arrangements are negotiated and confirmed in response to changed requirements

2.5 Travel details and itinerary are recorded in accordance with organisational requirements

2.6 Communication arrangements are negotiated and confirmed in accordance with organisational requirements

Element:

Organise Business itinerary for domestic and overseas travel

Performance Criteria:

1.1 Purpose of domestic and overseas travel, budgets, meeting requirements and traveller preferences are confirmed

1.2 Points of contact and names of contact persons are identified and arrangements for meetings are made and confirmed in accordance with planned itinerary

1.3 Daily itineraries are prepared with appointments, arrival and departure times, accommodation and other details in accordance with travel purpose

1.4 Documents and support material for meetings are sourced and prepared within designated timelines

1.5 Itinerary is prepared in accordance with meeting requirements, travel demands and occupational health and safety requirements for the traveller

1.6 Itinerary and meeting documents are despatched to the traveller within designated timelines


Learning Outcomes



Details of Learning Activities

Learning activities will include class-based theory and discussion based on the textbook, role play presentations, researching the Internet, library, DVDs and visits to Travel Agents.This course is also co-delivered with COSC5945C Design and develop complex text documents, refer to the weekly schedule for this unit.


Teaching Schedule

The total number of scheduled hours of teaching, learning and assessment involved in this course will include all planned activities. This may incorporate face-to-face classes, lectures, workshops and seminars; wherever possible workplace visits, online learning and other forms of structured teaching and learning. The total scheduled hours includes the amount of effort required to undertake, evaluate and complete all assessment requirements, including observation of work performance, discussions with supervisors and others providing third party evidence and one on one and group assessment sessions with students.


Teaching Schedule

WeekContentResources
Week 1Course Guide

Overview of assessments

Design & Develop Complex Text Documents

Textbook
Week 2Prepare to produce word processed documents

Office Procedures
Design & Develop Complex Text Documents
Week 3Prepare to produce word processed documentsDesign & Develop Complex Text Documents
Week 4Prepare to produce word processed documentsDesign & Develop Complex Text Documents
Week 5Design complex documentsDesign & Develop Complex Text Documents
Week 6Design complex documentsDesign & Develop Complex Text Documents
Week 7Design complex documentsOnline class

Design & Develop Complex Text Documents
Week 8Add complex tables and other dataDesign & Develop Complex Text Documents
Mid-semester break 30 August - 5 September  
Week 9Add complex tables and other dataDesign & Develop Complex Text Documents
Week 10Add complex tables and other dataOnline class

Design & Develop Complex Text Documents
Week 11Produce documentsDesign & Develop Complex Text Documents
Week 12Produce documentsDesign & Develop Complex Text Documents
Week 13Organise business itinerary for domestic and overseas travel 
Week 14

Make travel arrangements

Arrange credit facilities
Design & Develop Complex Text Documents

Class 1
In-class demonstration (50%)
Week 15 Local Travel Project - VEA Client
due, submit as PDF (40%)
Week 16Plan and review travel projectIn-class feedback and review

Textbook
Week 17 International Travel Project - Role Play and Travel Project due (60%)
Week 18Feedback and review 


Learning Resources

Prescribed Texts

Organise business travel, BSBADM406A, Aspire 2009

9781740424660


References


Other Resources

RMIT Learning Hub
http://www.rmit.edu.au/browse;ID=090zabl0wvqr1

RMIT Learning Lab - Study & Learning Centre
http://www.dlsweb.rmit.edu.au/lsu/


Overview of Assessment

Students must demonstrate an understanding of all elements of a particular unit of competency to be deemed competent. Students are advised that they will be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met.

Assessment methods have been designed to measure achievements of each competency. Assessments will incorporate a variety of methods: direct questioning combined with a review of portfolios of evidence, review of authenticated documents from the training environment and demonstration of techniques.

In addition to the assessments, formative feedback is provided to the students throughout the duration of the course.


Assessment Tasks

Domestic Travel Project - Virtual Enterprise Australia (VEA) Client (Due Week 15 40%)
Students will organise a business itinerary (domestic travel) for their VE Manager to attend the VEA International Trade Fair to be held in Brisbane from 26 - 28 January 2011 hosted by the Brisbane North Institute of TAFE.

Overseas Travel Project - Role Play and Travel Portfolio (Due Week 17 60%)
In a small group of THREE, students will create an overseas travel plan that will include preparation of all travel documentation and full budget for the business trip. They will allocate team roles and delegate project tasks equally to successfully present the compiled travel portfolio in hard copy format in a role play business meeting with their client in Week 17 (the teacher will take on the role of the client).


Assessment Matrix

Assessments

ElementDomestic Travel Project - VEA Client (40%)Overseas Travel Project - Role Play and Travel Project (60%)
1. Organise business itinerary for domestic and overseas travelYesYes
2. Make travel arrangementsYesYes
3. Arrange credit facilitiesYesYes



Grading

GradeMarkDescription
HD> = 80High Distinction (Competency Achieved)
D70 - 79Distinction (Competency Achieved)
CR60 - 69Credit (Competency Achieved)
PA50 - 59Pass (Competency Achieved)
NN< 50Fail (Not Yet Competent)
CANot applicableCompetency Achieved
NYCNot applicableNot Yet Competent

Other Information



Special Consideration

Special consideration allows the University to take account of unexpected circumstances that can affect your ability to complete an assessment. Examples of unexpected or extenuating circumstances for eligibility may include:
• Serious illness with a significant impact e.g. hospital admission, concussion, serious injury, asthma attack or depression. It does not include illnesses with minor impact such as a cold, headache, period pain or stomach ache.
• Loss or bereavement e.g. death of a close family member, family/relationship breakdown.
• Hardship or trauma e.g. victim of serious crime, sudden loss of income or employment, severe unexpected disruption to domestic arrangements.

How to apply

You must apply for special consideration no later than two working days after the relevant examination or assessment deadline. You must complete the Special Consideration Application form available at www.rmit.edu.au/students/forms and lodge the original and one photocopy at the Hub on your campus. You can also lodge the application and supporting documentation via fax to tel. 9925 8845 or send scanned copies via email to special.consideration@rmit.edu.au.

Please note that in 2010 it is anticipated that applications for special consideration will move to an online process. More information about this new process will be available at www.rmit.edu.au/students/specialconsideration.

Your application must be supported by a medical impact statement and/or relevant supporting documentation. A medical certificate alone is not sufficient. If you cannot obtain the impact statement or supporting documents within two days, you should lodge an incomplete application form and provide the additional documents within five business day.

Late applications can only be accepted in extenuating circumstances and their submission requires the approval of the Academic Registrar.

Assessment of applications

All special consideration applications are considered by a panel of health and academic experts, convened by the Academic Registrar. All communication about your application will be through your RMIT student email account. It is your responsibility to check your RMIT student email account regularly, promptly respond to any requests for information or action and ensure your account can receive incoming emails.

Extensions of time for submission of assessment – seven days or fewer

If you are seeking an extension of seven calendar days or fewer from the original due date you must meet certain eligibility criteria (similar to special consideration) and complete an Application for Extension of Time for Submission of Assessable Work form and lodge it with the School. Forms are available at www.rmit.edu.au/students/forms.

Arrangements for lodging forms can vary according to individual school procedures. It is your responsibility, as the applicant, to check whether the form should be lodged with the school administrative officer, the course coordinator or program coordinator. Except in exceptional circumstances the application must be lodged no later than one working day before the official due date.

Employability skills

Employability skills are included in this course and are based on broad industry requirements.

Course Overview: Access Course Overview