Course Title: Organise business travel

Part B: Course Detail

Teaching Period: Term1 2011

Course Code: OFFC5202C

Course Title: Organise business travel

School: 650T TAFE Business

Campus: City Campus

Program: C4223 - Certificate IV in Business Administration

Course Contact : Hazel Sims

Course Contact Phone: +61 3 9925 1316

Course Contact Email:hazel.sims@rmit.edu.au

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 20

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This course covers the skills and knowledge required to organise domestic and overseas business travel, including developing associated itineraries, booking travel and accommodation, preparing travel related documentation and making travel arrangements.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:	BSBADM406B Organise business travel
Element:	Arrange credit facilities
Performance Criteria:	3.1 Methods of payment are checked and confirmed 3.2 Credit arrangements are made in accordance with organisational policy and procedures
Element:	Make travel arrangements
Performance Criteria:	2.1 Bookings are made in accordance with organisational policies and procedures for business travel 2.2 Travel documents are identified and arranged in accordance with itinerary and individual requirements 2.3 Travel arrangements are confirmed and confirmationdocuments checked and despatched to the traveller within designated timelines 2.4 Alternative arrangements are negotiated and confirmed in response to changed requirements 2.5 Travel details and itinerary are recorded in accordance with organisational requirements 2.6 Communication arrangements are negotiated and confirmed in accordance with organisational requirements
Element:	Organise Business itinerary for domestic and overseas travel
Performance Criteria:	1.1 Purpose of domestic and overseas travel, budgets, meeting requirements and traveller preferences are confirmed 1.2 Points of contact and names of contact persons are identified and arrangements for meetings are made and confirmed in accordance with planned itinerary 1.3 Daily itineraries are prepared with appointments, arrival and departure times, accommodation and other details in accordance with travel purpose 1.4 Documents and support material for meetings are sourced and prepared within designated timelines 1.5 Itinerary is prepared in accordance with meeting requirements, travel demands and occupational health and safety requirements for the traveller 1.6 Itinerary and meeting documents are despatched to the traveller within designated timelines

Learning Outcomes

Details of Learning Activities

Learning activities for full-time students will include "hands-on" participation in a simulated business environment (a Virtual Enterprise - VE) as well class-based theory and discussion based on the textbook, role play presentations, researching the Internet, library, DVDs and visits to Travel Agents.

Online activities using self-paced resources on myRMIT Studies will be used in order to develop the necessary underpinning skills and knowledge for this unit. Students will be provided with theory classes in a classroom/lab and also in the Virtual Enterprise, a simulated business learning environment. Learning activities are problem based and text book sourced.

Teaching Schedule

Contacts & arrangements

The daily intinerary
Finalise International Travel Project and Role Play

Mid-semester break 21 - 27 April 2011	Elements from the three units addressed each week
WEEK	CONTENT	BSBADM406B Organise business travel	BSBWOR404A Develop work priorities	BSBRKG403B Set up a business or a records system for a small office	ASSESSMENT
1	Overview of courses Assessments Textbook			VE full time
2	Address purpose of domestic and overseas travel Contacts & arrangements The daily intinerary	1.1 -1.3	1.1 - 1.4	1.1 - 1.5 VE full time
3	Travel documents and support materials	1.3	1.1 - 1.4	1.1 - 1.5 VE full time
4	Review daily intinerary, documentation and scheduled meetings/appointments	1.3 - 1.6	1.1 - 1.4	All
5	Travel policies and procedures  Making bookings, travel documents and arrangements - check and confirm	2.1 - 2.3	1.1 - 1.4	1.1 - 1.5 2.6 2.2 VE full time
6	Travel policies and procedures Alternative arrangements Check and confirm all travel details Communication arrangements	2.4 - 2.6	1.1 - 1.4	2.1 - 2.5 VE full time
7	Communication arrangement in accordance to policies and procedures	2.6	2.1 - 2.6	2.1 - 2.5 VE full time	VE Domestic Travel Report
8	The methods of payment	3.1	2.1 - 2.6	2.1 - 2.5 VE full time
9	Specify credit arrangements	3.2	2.1 - 2.6	2.1 - 2.5 2.4 VE full time
10	Review Domestic Report and feedback	All	2.1 - 2.6	2.1 - 2.5 VE full time
11	Review of all units	All	2.1 - 2.6	3.1 - 3.4 2.3 VE full time
12	Work on International Travel Project and Role Play	All	2.1 - 2.6	3.1 - 3.4 2.1 VE full time
13	Work on International Travel Project and Role Play	Online theory class VE	3.1 - 3.5	All Online class theory VE full time
14	Finalise International Travel Project and Role Play	All  Online theory class VE	3.1 - 3.5	3.1 -3.4 2.5, 2.6 Online class theory VE full time
15	Role plays to be scheduled by class teacher	All  Online theory class VE	3.1 - 3.5	All Online class theory VE full time	International Travel Project and Role Play
16	Feedback and course review	All  Online theory class VE	3.1 - 3.5	All Online class theory VE full time

Learning Resources

Prescribed Texts

Organise business travel, BSBADM406A, Aspire 2009

9781740424660

References

Other Resources

Overview of Assessment

Students must demonstrate an understanding of all elements of a particular unit of competency to be deemed competent. Students are advised that they will be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met.

Assessment methods have been designed to measure achievements of each competency. Assessments will incorporate a variety of methods: direct questioning combined with a review of portfolios of evidence, review of authenticated documents from the training environment and demonstration of techniques.

In addition to the assessments, formative feedback is provided to the students throughout the duration of the course.

Assessment Tasks

Refer to the relevant marking criteria forms on myRMIT Studies

VE Domestic Travel Report
Students will organise a domestic travel business itinerary for their VE Manager to attend a sustainability conference in Adelaide. Students will refer to the RMIT Travel Policy for domestic travel www.rmit.edu.au

International Travel Project and Role Play
In a small group of THREE, students will create an overseas travel plan that will inclued preparation of all travel documentation and full budget for the business trip. They will allocate team roles and delegate project tasks equally to successfully present the compiled travel portfolio in hard copy format in a role play meeting with their client (classroom teacher to take on the role) in week 15.

Please note: You must achieve competence in all elements before a pass grade can be achieved for this course. Due to the complex nature of this unit, you may be required to demonstrate competency more than once.

Assessments submitted late will attract a DNS/NYC grade. Refer to Student Diary for Special Consideration/Extension of Time procedure.

N.B: Students, who have been granted special consideration or are required to resubmit, will be able to submit/sit their assessment by arrangement with the class teacher during the scheduled class time in weeks 17 or 18.

Assessment Matrix

BSBADM406B Organise business travel	VE Domestic Travel Report	International Travel Project - Role Play
Critical aspects
Organising business-related travel for others, including scheduling and developing itineraries and travel-related documents.	X	X
Effiecntly booking and organising travel within budget and time contraints to meet traveller and organisation needs.	X	X
Credit facilities are arranged, payments checked and confirmed in accordance with organisational policy and procedures.	X	X

Grading

CHD	CD	CC	CP	DNS/NYC
Competency Achieved with High Distinction	Competency Achieved with Distinction	Competency Achieved with Credit	Competency Achieved with Pass	Did Not Submit/Not Yet Competent

Course Overview: Access Course Overview