Course Title: Organise business travel

Part B: Course Detail

Teaching Period: Term2 2011

Course Code: OFFC5202C

Course Title: Organise business travel

School: 650T TAFE Business

Campus: City Campus

Program: C4223 - Certificate IV in Business Administration

Course Contact : Hazel Sims

Course Contact Phone: +61 3 9925 1316

Course Contact

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 20

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This course covers the skills and knowledge required to organise domestic and overseas business travel, including developing associated itineraries, booking travel and accommodation, preparing travel related documentation and making travel arrangements.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBADM406B Organise business travel


Arrange credit facilities

Performance Criteria:

3.1 Check and confirm methods of payment

3.2 Make credit arrangements in accordance with organisational policy and procedures


Make travel arrangements

Performance Criteria:

2.1 Make bookings in accordance with organisational policies and procedures for business travel

2.2 Identify and arrange travel documents in accordance with itinerary and individual requirements

2.3 Confirm and check travel arrangements and despatch confirmation documents to the traveller within designated time lines

2.4 Negotiate and confirm alternative arrangements in response to changed requirements

2.5 Record travel details and itinerary in accordance with organisational requirements

2.6 Negotiate and confirm communication arrangements in accordance with organisational requirements


Organise Business itinerary for domestic and overseas travel

Performance Criteria:

1.1 Confirm purpose and requirements of domestic and overseas travel including planned itinerary, budget, meeting requirements and traveller preferences

1.2 Identify points of contact and names of contact persons, and make and confirm arrangements for meetings in accordance with planned itinerary

1.3 Prepare daily itineraries with appointments, arrival and departure times, accommodation and other itinerary details in accordance with travel purpose

1.4 Source, prepare and provide documents and support material for meetings within designated time lines

1.5 Prepare itinerary in accordance with meeting requirements and traveller's occupational health and safety (OHS) requirements

1.6 Provide itinerary and meeting documents to the traveller within designated time lines

Learning Outcomes

Details of Learning Activities

Learning activities for full-time students will include "hands-on" participation in a simulated business environment (a Virtual Enterprise - VE) as well class-based theory and discussion based on the textbook, role plays, researching the Internet, library, DVDs and visits to Travel Agents.

Online activities using self-paced resources on myRMIT Studies will be used in order to develop the necessary underpinning skills and knowledge for this unit. Students will be provided with theory classes in a classroom/lab and also in the Virtual Enterprise, a simulated business learning environment. Learning activities are problem based and text book sourced.

Teaching Schedule

Mid-semester break 29 Aug - 2 Sep 2011

Elements from the three units addressed each week  

BSBADM406B Organise business travel


BSBWOR404A Develop work priorities


BSBRKG403B Set up a business or a records system for a small office





Overview of courses



PART TIME Induction face-to-face, refer to teacher’s email.

PART TIME Induction face-to-face, refer to teacher’s email.


Address purpose of domestic and overseas travel

Contacts & arrangements

The daily itinerary

 1.1 -1.3

 1.1 - 1.4

1.1 - 1.5

3Travel documents and support materials 1.3 1.1 - 1.4

1.1 - 1.5

4Review daily itinerary, documentation and scheduled meetings/appointments 1.3 - 1.6 1.1 - 1.4All 

Travel policies and procedures 

Making bookings, travel documents and arrangements - check and confirm

 2.1 - 2.3 1.1 - 1.4

1.1 - 1.5




Travel policies and procedures

Alternative arrangements

Check and confirm all travel details

Communication arrangements

 2.4 - 2.6 1.1 - 1.4

2.1 - 2.5

7Communication arrangement in accordance to policies and procedures 2.6 2.1 - 2.6

2.1 - 2.5

VE/Workplace Domestic Travel Project
8The methods of payment 3.1 2.1 - 2.6

2.1 - 2.5

9Specify credit arrangements 3.2 2.1 - 2.6

2.1 - 2.5


10Review Domestic Project and feedbackAll 2.1 - 2.6

2.1 - 2.5

11Review of all unitsAll2.1 - 2.6

3.1 - 3.4


12Work on International Travel ProjectAll 2.1 - 2.6

3.1 - 3.4


13Work on International Travel Project

Online theory class


 3.1 - 3.5


Online class theory

14Finalise International Travel Project


Online theory class

 3.1 - 3.5

3.1 -3.4

2.5, 2.6

Online class theory

15Finalise International Travel Project


Online theory class

 3.1 - 3.5


Online class theory

Submit:International Travel Project
16Feedback and course review


Online theory class

 3.1 - 3.5


Online class theory


Learning Resources

Prescribed Texts

Organise business travel, BSBADM406A, Aspire 2009



Other Resources

Overview of Assessment

Students must demonstrate an understanding of all elements of a particular unit of competency to be deemed competent. Students are advised that they will be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met.

Assessment methods have been designed to measure achievements of each competency. Assessments will incorporate a variety of methods: direct questioning combined with a review of portfolios of evidence, review of authenticated documents from the training environment and demonstration of techniques.

In addition to the assessments, formative feedback is provided to the students throughout the duration of the course.

Assessment Tasks

Refer to the relevant marking criteria forms on myRMIT Studies

FULL TIME & PART TIME: VE Domestic Travel Project
Students will organise a domestic travel business itinerary for their VE/Workplace Manager to attend a sustainability conference in Sydney. Full time students will refer to the RMIT Travel Policy for domestic travel and part time students should refer to their workplace travel policies and procedures.

FULL TIME:  International Travel Project
In a small group of THREE, students will create an overseas travel plan that will include preparation of all travel documentation and full budget for the business trip. They will allocate team roles and delegate project tasks equally to successfully present the compiled travel portfolio in business report format.

PART TIME: International Travel Project
Students will create an overseas travel plan that will include preparation of all travel documentation and full budget for the business trip in business report format.

Please note: You must achieve competence in all elements including domestic and international travel before a pass grade can be achieved for this course. Due to the complex nature of this unit, you may be required to demonstrate competency more than once.

Assessments submitted late will attract a DNS/NYC grade. Refer to Student Diary for Special Consideration/Extension of Time procedure.

N.B: Students, who have been granted special consideration or are required to resubmit, will be able to submit/sit their assessment by arrangement with the class teacher during the scheduled class time in weeks 17 or 18.

Assessment Matrix

BSBADM406B Organise business travelVE/Workplace Domestic Travel ProjectFULL TIME & PART TIME International Travel Project
Critical aspects 
1. Organising business-related travel for others, including scheduling and developing itineraries and travel-related documents. X X
2. Efficiently booking and organising travel within budget and time contraints to meet traveller and organisation needs. X X
3. Credit facilities are arranged, payments checked and confirmed in accordance with organisational policy and procedures. X X


Competent with High DistinctionCompetent with DistinctionCompetent with CreditCompetency Achieved - GradedDid Not Submit/Not Yet Competent

Course Overview: Access Course Overview