Course Title: Set up a business or records system for a small office

Part B: Course Detail

Teaching Period: Term2 2009

Course Code: OFFC5203C

Course Title: Set up a business or records system for a small office

School: 650T TAFE Business

Campus: City Campus

Program: C4223 - Certificate IV in Business Administration

Course Contact : Hazel Sims

Course Contact Phone: +61 3 9925 1315

Course Contact Email:hazel.sims@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None.

Course Description

This course describes the performance outcomes, skills and knowledge required to research, develop and implement business or records systems for a small office.  Students will learn to incorporate some theoretical recordkeeping concepts.  The course addresses the less formal recordkeeping requirements of micro or small businesses or branches and technical operations centres of larger organisations.  The student will learn about the development and implementation of business or records systems including allowing for the training of users of the system.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBRKG403B Set up a business or records system for a small office

Element:

Determine recordkeeping requirements

Performance Criteria:

1.1 Identify and document core business, supporting activities, resources, and business and social context using observation and consultation.

1.2 Determine security and access requirements for business or records system content from analysis of organisation's activities.

1.3 Analyse business documentation to determine organisational reporting and accountability requirements.

1.4 Identify organisational functions and activities for which records must be kept, from analysis of business and context documentation.

1.5 Determine nature, detail and format of records (content and metadata) for each organisational function and activity from analysis of the business and its context.

Element:

Develop business rules and procedures to support operations

Performance Criteria:

3.1 Develop rules for incorporating individual records and information (records capture) into the business or records system.

3.2 Develop rules for deciding and recording retention periods and appropriate disposal actions for records.

3.3 Develop and document procedures for the use of the system.

3.4 Provide system users with training or instructions in the use of the business or records system, in line with the culture and scale of the organisation.

Element:

Devise an appropriate recordkeeping system

Performance Criteria:

2.1 Determine metadata needed to manage records (store, locate and retrieve) in a business or records system.

2.2 Select scale and number of business or records systems appropriate to scale and nature of business operations.

2.3 Select technological requirements of business or records systems appropriate to scale and nature of business operations.

2.4 Select cost structure for business or records systems appropriate to scale, nature and organisational cash flow requirements.

2.5 Ensure maintenance, disposal and updating requirements of business or records system conform to scale, nature and culture of the organisation.

2.6 Select business or records system suited to projected growth of the organisation.


Learning Outcomes



Details of Learning Activities

Students will be provided with theory classes in a classroom/lab and also in the Virtual Enterprise, a simulated learning environment.  Learning activities are problem-based and text book sourced. The VE Trading Project places the learner in a team and this integrated approach will use trading the Virtual Enterprises products to the Virtual Enterprise Australia network. 

The classroom/lab is a series of theory based topics involving searching the Internet, Learning Hub, Learning Lab, Discussion Boards and face-to-face discussions.


Teaching Schedule

FULL TIME

 Learning objectivesActivities
Week 1

What do we know about business/records systems?

What are records?

 Course Guide

Assessments

Textbook

Learning Hub

VE

Week 2  Phase 1: Business overview

In class theory: text book

VE

Week 3 Phase 1: Business overview

In class theory: text book

VE 

Week 4  Phase 1: Business overview

In class theory: text book

VE

Week 5 Phase 2: Recording business functions and legal requirements

In class theory: text book

VE

Week 6  Phase 2: Recording business functions and legal requirements

In class theory: text book

VE

Week 7 Phase 2: Recording business functions and legal requirements

In class theory: text book

VE

Week 8 Phase 3: Records System Creation

In class theory: text book

VE

Week 9 Phase 3: Records System Creation

In class theory: text book

VE

Week 9 Mid semester break  
Week 10 Phase 3: Records System Creation

In class theory: text book

VE

 

Week 11  Phase 3: Records System Creation

In class theory: text book

VE

Week 12 Phase 4: Records Management and System Maintenance

In class theory: text book

VE

Week 13 Phase 4: Records Management and System Maintenance

VE

In class test: 20%

Week 14 Phase 4: Records Management and System Maintenance

VE

In class: prepare report

Week 15 

VE

In class: prepare report: Records consultant’s report due: (50%)

Week 16 

VE

VE assessment due: (30%)

Weeks 17 and 18 Feedback and review 


Learning Resources

Prescribed Texts

ANTA, BSBRKG403A - Set up a business or records system for a small office, IBSA

1876839457


References


Other Resources


Overview of Assessment

Students must demonstrate all elements of competency through a variety of methods showing their understanding of elements of a particular competency to be deemed competent.

Assessment methods have been designed to measure achievements of each competency in a flexible manner.  Assessments will incorporate a variety of methods: analysis of responses to case studies and scenarios, demonstration of techniques, review of documentation outlining procedures developed for the use of the system as demonstrated in the Records Consultant’s report, oral or written questioning to assess knowledge of general principles and processes of recordkeeping systems.  Independent and group based research in the Virtual Enterprise will develop competency including the underpinning skills and knowledge.

In addition to the assessments, formative and timely feedback is provided to the students throughout the duration of the course.


Assessment Tasks

In-class Test - 20%

This is a closed book written test based on textbook theory and class discussions held in week 13.

Records Consultant Report - 50%

This report is prepared by the individual student and is due in Week 15.  The marking criteria can be found on the Learning Hub for this course.

Virtual Enterprise Assessment - Due Week 16 or earlier by negotiation (30%)

You will buy and sell goods and services for Reflective Records Virtual Enterprise.  You will make a minimum of six transactions for both selling and purchasing and document the trading cycle to its completion.  Refer to the marking criteria guide for this assessment located at the Learning Hub for this course.


Assessment Matrix

 

In class test

(20%)

Records Consultant Report *includes employability skills

(50%)

VE Trading project *includes employability skills

(30%)

Determine recordkeeping requirementsYESYESYES
Devise an appropriate recordkeeping systemYESYESYES
Develop business rules and procedures to support operationsYESYESYES

Other Information

Grading

A pass in an assessment piece will result in a grade for the student.  Where a pass is achieved competency for that assessment is given.  Where a pass is not achieved in any assessment piece a NYC (Not Yet Competent) grade will be given.  Competency MUST be achieved for each element of competency within a competency standard for a pass grade (or higher grade) to be given.  Where competency for all elements of competency is not achieved, an overall NN grade will result.

Submission of written work/assessment

All of your written work must confirm with RMIT’s guidelines "Written Reports and Essays: Guidelines for Referencing and Presentation in RMIT Business" which can be found on the RMIT website.

All of your written work must be lodged by the due date in the format specified for the particular assessment task.  Written assessment must have a footer containing: student number, student name, course code, title of assessment and teacher’s name.

Staple your assignment. Do NOT use plastic binders or plastic pockets.

Attach a signed Assignment Cover Sheet to each submission of written work or assessment. Cover sheets are available near the lifts on Level 13.

You must keep a copy of your assignment/written work, which can be produced if the original is lost or damaged.

Late Submission of Work or Assessment

Only in cases of exceptional and genuine hardship (not including inconvenience or poor study planning), will limited extensions be considered.  Students must lodge a completed Application of Extension Form before the official submission date for the work or assessment.  Completed applications are to be addressed to the Course Coordinator and submitted via Reception on Level 13, Building 108.  Documentary evidence should be provided.  Note: Extensions are not automatically granted.

All of your written work must conform with RMIT’s guidelines "Written Reports and Essays: Guidelines for Referencing and Presentation in RMIT Business" which can be found on the RMIT website.  Students are advised to refer to the RMIT Writing Style Guide, Version 7 found at www.rmit.edu.au/help/publishing-standards/style guide.

Employability Skills

This course/competency includes the employability skills listed below which are assessable under the Business Services Training Package: http://employabilityskills.training.com.au

In order to be able to effectively demonstrate the required employability skills during the course, students should participate and aim to attend punctually.  Students are required to contribute to 80% plus of the required classes.  Please note that employability skills are assessed across the entire program.

Employability skills are a core component of the competency and if a student is unable to effectively demonstrate these skills, a mark of NYC (Not Yet Competent) will be given for the course.

Employability skills identified for this course are:

Communication, problem solving, initiative and enterprise, planning and organising, self-management, learning, technology, teamwork.

Course Overview: Access Course Overview