Course Title: Facilitate continuous improvement

Part A: Course Overview

Program: C4226

Course Title: Facilitate continuous improvement

Portfolio: BUS

Nominal Hours: 60.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


650T TAFE Business


Course Contact: Sylvia Baroutis

Course Contact Phone: (03) 9925 5469

Course Contact Email:

Course Description

This course is designed to provide you with the skills and knowledge required to lead and manage continuous improvement systems and processes. Particular emphasis is on the development of systems and the analysis of information to monitor and adjust performance strategies, and to manage opportunities for further improvements. 

Pre-requisite Courses and Assumed Knowledge and Capabilities


National Competency Codes and Titles

National Element Code & Title:

BSBMGT516B Facilitate continuous improvement


1.Lead continuous improvement systems and processes

2. Monitor and adjust performance strategies

3. Manage opportunities for further improvement

Learning Outcomes

The learning outcomes achieved at the end of this course include:

  • how to develop continuous improvement processes and systems.
  • innovation and lateral thinking skills to design better ways for achieving work outcomes
  • leadership skills to gain the confidence and trust of others
  • communication skills to communicate opportunities for improvement, and to coach and mentor staff. 


Overview of Assessment

Assessment may incorporate a variety of methods including technical requirements documentation, homework, assignments, group and/or individual projects, in classexercises, written and practical assessments, problem-solving exercises, presentations, direct observation of actual and simulated work practice, presentation of a portfolio of evidence which may comprise documents, and/or photographs and/or video and audio files, review of products produced through work-based or course activities.

Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant comeptency standards are being met.  Students will be provided with feedback throughout the course to check their progress.