Course Title: Review and maintain a website
Part B: Course Detail
Teaching Period: Term2 2013
Course Code: COSC5951C
Course Title: Review and maintain a website
School: 650T TAFE Business
Campus: City Campus
Program: C4228 - Certificate IV in Marketing
Course Contact : Tim Wallis
Course Contact Phone: +61 3 9925 5423
Course Contact Email:firstname.lastname@example.org
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 50
Pre-requisites and Co-requisites
This unit applies to individuals who have knowledge of the relationship between web-sites and the core functions of an organisation. They also have working knowledge and skills of performing basic updates to web site content. They may provide administrative support within an organisation or be other individuals who have been delegated this responsibility.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title:
BSBEBU401A Review and maintain a website
1. Review website content and use
1.1. Monitor and analyse customer and user feedback in accordance with organisational timelines
2. Update website
2.1. Replace superseded and inaccurate information with current information and add additional material in accordance with organisational requirements
3. Carry out non technical site maintenance
3.1. Analyse user feedback to confirm that faults have resulted from the site and are not user problems
This unit describes the performance outcomes, skills and knowledge required to undertake data analysis, review website content and update and maintain a website.
Details of Learning Activities
A range of learning activities are planned for this course including self-paced and collaborative classroom based activities.
The self-paced activities will be delivered thought various technology platforms and include your contribution to homework activities, reflective journals, quizzes and interactive sessions.
Collaborative classroom activities include class discussions, small group discussions and brainstorming session.
This unit is codelivered with MKTG 5820C - Conduct Electronic Marketing Communications
|2||July 15||Overview of the elements of marketing and marketing communications planning|
Goal and objectives setting
Students will identify a marketing challenge that will provide the focus for a major assignmentOverview of the regulatory framework
|Assessment 2 commences|
|3||July 22||E marketing communication tools and techniques
An overview of the tools available to the e-marketer/advertiser
Exploration of the range of e-marketing communication channels and an analysis of their strengths and weaknesses
Development of integrated marketing communications strategy
Students explore the strategic approaches to integrating marketing communications with an emphasis on the developing on e-marketing communications
|4||July 29||Assessing the needs of the business|
- preparing a client brief
- business objectives + brand values
- functionality requirements
|5||August 5||Project PlanningTechniques and templates will be discussed for these two important processes
|6||August 12||A focus on:|
Search Engine Optimisation & Webmaster tools for site verification
|7||August 19||Designing a website continued||Assessment 1 due|
|8||August 26||Designing a website continued|
|9||September 9||Designing and building banner ads|
|10||September 16||A focus on e-newsletters and email|
|11||September 23||An in depth look at Viral Marketing, Blogs|
|12||September 30||A focus on:
|13||October 7||A focus on:
||Final Practical session|
Pulling it all together
Final practical session
|Assessment 3 due|
|15||October 21||Group interviews and assessment 2 feedback|
|16||October 28||Group interviews and assessment 2 feedback|
Note: Assessment 2 is due between weeks 5 and 10. Teams are taking it in turns to deliver their presentation.
There are no prescribed texts for this course. Resource materials will be provided through the course delivery.
Overview of Assessment
Students must demonstrate an understanding of all elements of a particular competency to be deemed competent. Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks.
Assessment will incorporate a variety of methods including assignments, journals, presentation and written or test. Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met.
Note: This course is co-delivered and co-assessed with MKTG5820C Conduct Electronic Marketing Communications
You are required to complete 3 tasks. You must successfully complete all 3 tasks to be deemed competent in this unit.
Assessment Task 1 - Requirements Report
(Due COB Friday Week 7)
In pairs, students assume the role of e-marketing consultant for a business of their choice. They are to decide upon a business or idea for which there is a need for new e-marketing communications including a website and electronic advertisements to convey marketing communications consistent with the organisations marketing objectives. Students can choose to develop the e-marketing strategy for a real client, themselves, or revamp an existing strategy and website for an organisation they know of but with whom they may not have direct contact.
They are then to produce a detailed requirements report covering the business needs and to make appropriate recommendations for a new/revised strategy and website to be used as part of the organisation’s e-marketing communications.
The report needs to include:
• Structured report presentation
• Introduction – Identification of the company and the challenge
• Goals and Objectives for the strategy (these will be smart marketing objectives)
• Clear definition and description of the target Market
• Project Plan – how will we go about planning and implementing the project
• Stakeholder Management Plan
• Summary and clear recommendations for the e-channel mix to achieve the communications objectives
Students will be provided with detailed marking guides for each assessment task at the commencement of the course as well as all the relevant templates.
Submission Requirements: Students are required to provide a written document uploaded onto blackboard. Emailed submissions will not be marked.
Assessment Task 2 – Knowledge Sharing Workshops
(Due Date: Outlined according to the weekly presentation schedule to be completed the first week of classes pairs assessment)
Working in groups, students are required to research a pre-determined area of electronic marketing (social media, viral marketing, email marketing, online advertising etc) and present a summary of the key trends in within the area. Additionally, students are to identify and present two case studies of recent examples of best practice work from this area of electronic marketing.
The objective of this activity is to encourage students to explore the concepts and theories presented from a different angle and to learn to learn from each other. Students will research, prepare and present to the whole group, an in depth and focussed examination of a topic they have selected. This will need to include a whole of group, or small group activity designed to provide a practical angle to a theoretical concepts. Each workshop will last for 20 mins in total and will be presented during class time, (This is a weekly activity which means that each group presents only once during the semester). The schedule and topics will be discussed in week 1.
The workshop needs:
• Content that enriches the knowledge of class
• An interesting and engaging presentation style
• Include an activity that practically applies the new learning
• The opportunity for participants to ask questions re the workshop content and activity.
The presentation needs to be saved as a PDF and uploaded into Blackboard the day that it is presented by one of the group members.
Emailed submissions wil not be accepted.
Assessment Task 3 - E-communications strategy and Website
(Due COB Monday Week 14)
Working in the same pairs, students are to develop and implement their approach including a basic website in-line with the project scoped for Assessment 1 – Requirements Report. The website must be designed, incorporating an electronic advertisement, with consideration for the research conducted in the requirements report paying particular attention to ensuring the brand essence, online value proposition and design and functionality requirements are adhered to in order that the overall communications objectives are achieved.
This assessment will include:
• E communications design elements (i.e, email, newsletter, advertisements etc.) relevant to the strategic objectives, channel mix and target audience
• The website
• Methods for measuring effectiveness and campaign reporting
• Summary and recommendations
• Final small group interviews in week 15 and 16
Students will be provided with detailed marking guides for each assessment task at the commencement of the course.
Submission Requirements: Students are required to provide a relevant website links and where applicable PDF’s of the advertisements not included as part of the website. This needs to be uploaded onto blackboard. Emailed submissions will not be marked.
Full details on how this course is assessed against the Unit elements and performance criteria plus critical aspects of evidence can be found in the Learning and Assessment Tool available from your course teacher.
Course Overview: Access Course Overview