Course Title: Provide court registry and information services

Part A: Course Overview

Program: C4240

Course Title: Provide court registry and information services

Portfolio: DSC

Nominal Hours: 30.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


365T Global Studies, Soc Sci & Plng

Face-to-Face or Workplace

Course Contact: Lauren Weaver

Course Contact Phone: +61 3 9925 4622

Course Contact Email:

Course Description

This course covers the ability to provide an effective registry and information service to court clients according to the court’s business plan. It includes advising on court practice and procedures, processing incoming registry work, and handling documents (and exhibits) lodged.

Pre-requisite Courses and Assumed Knowledge and Capabilities

 No pre-requisite is required for this unit of competency, however this unit is part of an Industry based program, offered to trainee Court Registrars.

National Competency Codes and Titles

National Element Code & Title:

PSPCRT408B Provide court registry and information services


1. Communicate court practice and procedures

2. Process incoming registry work

3. Handle lodged documents

Learning Outcomes

 See Elements.

Overview of Assessment

 Assessments will incorporate a variety of methods including one or more of the following: written test, open book exam, case studies, class presentation, group project, role play scenarios, practical demonstrations, observations, reports, quizzes, and fieldwork assignments.