Course Title: Work effectively with culturally diverse clients and co-workers

Part A: Course Overview

Program: C4262

Course Title: Work effectively with culturally diverse clients and co-workers

Portfolio: DSC

Nominal Hours: 40.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)

EMPL7011C

City Campus

TAFE

365T Global Studies, Soc Sci & Plng

Face-to-Face or Workplace

 Term1 2011

Course Contact: Spiros Soulis

Course Contact Phone: +61 3 9925 4230

Course Contact Email: spiros.soulis@rmit.edu.au


Course Description

This unit deals with the cultural awareness required for effective communication and cooperation with persons of diverse cultures.


Pre-requisite Courses and Assumed Knowledge and Capabilities

There are no pre-requisite courses.



National Competency Codes and Titles

National Element Code & Title:

HLTHIR403B Work effectively with culturally diverse clients and co-workers

Elements:

 

Learning Outcomes

By completing this unit you will achieve and demonstrate competence in the following elements:

  1. Reflect cultural awareness in work practice
  2. Accept cultural diversity as a basis for effective work place and professional relationships
  3. Communicate effectively with culturally diverse persons
  4. Resolve cross-cultural misunderstandings


Overview of Assessment

This course is assessed using a combination of both parctical and theoretically based tasks