Course Title: Undertake case management for clients with complex needs

Part A: Course Overview

Program: C4262 Certificate IV in Youth Work

Course Title: Undertake case management for clients with complex needs

Portfolio: Vocational Education

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Terms

Course Code	Campus	Career	School	Learning Mode	Teaching Period(s)
HWSS5523C	City Campus	TAFE	365T Global, Urban and Social Studies	Face-to-Face or Workplace	Term1 2011, Term1 2012, Term1 2013

Course Contact: Jennifer Brooker

Course Contact Phone: +(61 3) 9925 4115

Course Contact Email: jennifer.brooker@rmit.edu.au

Course Description

This unit describes the knowledge and skills required to provide case management to clients who have already been assessed and whose needs have been identified as extending across a number of areas, such as aged care, community care, disability, mental health, drugs, alcohol or homelessness

Pre-requisite Courses and Assumed Knowledge and Capabilities

There are no pre-requisites or co-requisites for this course

National Competency Codes and Titles

National Element Code & Title:	CHCCM404A Undertake case management for clients with complex needs
Elements:	Develop priorities for service and support inputs Identify services required to deal with the client's complex needs Implement and monitor agreed upon activities and processes Work within a case management framework suitable for the client's needs

Learning Outcomes

Students will achieve learning outcomes as identified by the elements

Overview of Assessment

This course is assessed using a combination of both practical and theoretically based tasks.