Course Title: Maintain an effective work environment

Part A: Course Overview

Program: C4262

Course Title: Maintain an effective work environment

Portfolio: DSC

Nominal Hours: 50.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


365T Global Studies, Soc Sci & Plng

Face-to-Face or Workplace

Term1 2013

Course Contact: Jennifer Brooker

Course Contact Phone: +61 3 9925 4115

Course Contact Email:

Course Description

This unit describes the knowledge and skills required to meet individual responsibilities within a work group.

Pre-requisite Courses and Assumed Knowledge and Capabilities

Not Applicable

National Competency Codes and Titles

National Element Code & Title:

CHCORG405D Maintain an effective work environment


Establish and maintain appropriate work relationships

Facilitate operation of the workgroup

Review and develop own performance

Work to achieve identified outcomes

Learning Outcomes

Overview of Assessment

Assessment in this competency are a combination of written and oral class-based tasks, written assignments  and work placement.