Course Title: Provide services to clients with complex needs

Part A: Course Overview

Program: C4264 Certificate IV in Alcohol and Other Drugs Work

Course Title: Provide services to clients with complex needs

Portfolio: DSC Portfolio Office

Nominal Hours: 60

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Terms

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)

HWSS5439C

City Campus

TAFE

365T Global, Urban and Social Studies

Face-to-Face or Internet or Workplace

Term2 2011

Course Contact: Xenia Girdler

Course Contact Phone: +61 3 9925 4660

Course Contact Email: xenia.girdler@rmit.edu.au



Course Description

This unit describes the skills and knowledge required by community workers to provide services to people with complex needs

Pre-requisite Courses and Assumed Knowledge and Capabilities

There are no Pre-requisites and Co-requisites for this course



National Competency Codes and Titles

National Element Code & Title:

CHCCS504A Provide services to clients with complex needs

Elements:

1. Work wih clients facing a range of issues
2. Develop strategies to engage clients with one or more identified needs
3. Assess and prioritise needs
4. Refer and follow up identified needs


Learning Outcomes


Overview of Assessment

This will be assessed with both practical and theoritical tasks