Course Title: Work effectively with culturally diverse clients and co-workers

Part A: Course Overview

Program: C4264

Course Title: Work effectively with culturally diverse clients and co-workers

Portfolio: DSC

Nominal Hours: 40.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)

EMPL7011C

City Campus

TAFE

365T Global Studies, Soc Sci & Plng

Face-to-Face or Workplace

Term1 2011,
Term1 2012,
Term1 2013

Course Contact: Xenia Girdler

Course Contact Phone: +61 3 9925 4660

Course Contact Email: xenia.girdler@rmit.edu.au


Course Description

This unit deals with the cultural awareness required for effective communication and cooperation with persons of diverse cultures


Pre-requisite Courses and Assumed Knowledge and Capabilities

None



National Competency Codes and Titles

National Element Code & Title:

HLTHIR403B Work effectively with culturally diverse clients and co-workers

Elements:

1. Reflect cultural awareness in work practice
2. Accept cultural diversity as a basis for effective work place and professional relationships
3. Communicate effectively with culturally diverse persons
4. Resolve cross-cultural misunderstandings


Learning Outcomes


Overview of Assessment

There are a variety of tools used to assess this course including two hundred (200) hours of practical placement providing you with opportunities to develop and demonstrate the skills knowledge and attitude required.
Other assessment tasks may involve:

  • Short essays where you will be expected to write an answer to a question in detail, and to draw conclusions about issues.
  • Class presentation where you will be expected to conduct a brief session in class, to lead discussion and to provide information for other students.
  • Participation in class discussions and activities.
  • Reflective Journals you will be expected to provide a written record of your experiences during the year - in class and in practical placement.
  • Blackboard/On-line assessment you will participate in regular on-line forums, blogging and small assessment tasks.