Course Title: Undertake case management for clients with complex needs

Part B: Course Detail

Teaching Period: Term2 2011

Course Code: HWSS5523C

Course Title: Undertake case management for clients with complex needs

School: 365T Global Studies, Soc Sci & Plng

Campus: City Campus

Program: C4264 - Certificate IV in Alcohol and Other Drugs Work

Course Contact : Xenia Girdler

Course Contact Phone: +61 3 9925 4660

Course Contact Email:xenia.girdler@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This unit describes the knowledge and skills required to provide case management to clients who have already been assessed and whose needs have been identified as extending across a number of areas, such as aged care, community care, disability, mental health, drugs, alcohol or homelessness


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCCM404A Undertake case management for clients with complex needs

Element:

1. Work within a case management framework suitable for the client's needs
2. Identify services required to deal with the client's complex needs
3. Develop priorities for service and support inputs
4. Implement and monitor agreed upon activities and processes

Performance Criteria:

    


Learning Outcomes



Details of Learning Activities

You will be given an opportunity to take part in a variety of activities –practical and theoretical. These activities are designed to equip you with the skills and knowledge required to provide case management to clients with complex needs.


Teaching Schedule

This course is scheduled to be delivered during second semester. A timetable will be given to you during first semester.


Learning Resources

Prescribed Texts


References


Other Resources

Resources for this course will be made available to you in class and on Blackboard.


Overview of Assessment

There are a variety of tools used to assess this course, a major tool is 200 hours of practical placement that will provide you with the learning opportunities necessary to develop the required skills knowledge and attitude.
Other assessment tasks involve:

  • Short essays where you will be expected to write an answer to a question in detail, and to draw conclusions about issues.
  • Class presentation where you will be expected to conduct a brief session in class, to lead discussion and to provide information for other students.
  • Participation in class discussions and activities.
  • Reflective Journals you will be expected to provide a written record of your experiences during the year - in class and in practical placement.
  • Blackboard/On-line assessment you will participate in regular on-line forums, blogging and small assessment tasks.


Assessment Tasks

There will be a variety of assessment tasks involving case studies, research and group work. Details regarding these will be given to you in class.


Assessment Matrix

Course Overview: Access Course Overview