Course Title: Work effectively with culturally diverse clients and co-workers

Part A: Course Overview

Program: C4266

Course Title: Work effectively with culturally diverse clients and co-workers

Portfolio: DSC

Nominal Hours: 20.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)

EMPL5687C

Bundoora Campus

TAFE

360T Education

Distance / Correspondence or Face-to-Face or Internet

Term2 2011

Course Contact: Judy Heard

Course Contact Phone: +61 3 9925 7513

Course Contact Email: judy.heard@rmit.edu.au


Course Description

This unit deals with the cultural awareness required for effective communication and cooperation with persons of diverse cultures


Pre-requisite Courses and Assumed Knowledge and Capabilities

Not applicable



National Competency Codes and Titles

National Element Code & Title:

HLTHIR403B Work effectively with culturally diverse clients and co-workers

Elements:

1Reflect cultural awareness in work practice

2Accept cultural diversity as a basis for effective work place and professional relationships

3Communicate effectively with culturally diverse persons


4Resolve cross-cultural misunderstandings



Learning Outcomes


Overview of Assessment

Students may demonstrate competency either by RPL (Recognition of Prior Learning), the completion of work place projects or the completion of assessment activities based on the Australian Career Development Studies Level 2 materials.