Course Title: Deliver services consistent with a career development framework

Part B: Course Detail

Teaching Period: Term2 2011

Course Code: EMPL5752C

Course Title: Deliver services consistent with a career development framework

School: 360T Education

Campus: Bundoora Campus

Program: C4266 - Certificate IV in Career Development

Course Contact : Judy Heard

Course Contact Phone: +61 3 9925 7513

Course Contact Email:judy.heard

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 70

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

Not applicable

Course Description

This unit of competency describes the skills and knowledge required to work within a career development framework when working with a range of clients to provide services related to employment and career development

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCCDP401B Deliver services consistent with a career development framework


1.Promote active participation of clients

Performance Criteria:

1.1    Support clients to actively engage in learning relevant to their needs and life stage
1.2    Encourage clients to participate in planning to address their current needs, interests and aspirations
1.3    Provide support and encouragement to clients involved in their own development
1.4    Encourage clients to seek support from others and to provide support to others in appropriate ways
1.5    Assist clients to identify a range of personal, family, social and environmental factors impacting on their career development


2Provide an environment to facilitate client learning

Performance Criteria:

2.1    Apply an understanding of learning, adult learning and models of adult learning to facilitate client learning
2.2    Identify appropriate learning opportunities to suit a range of learning styles
2.3    Identify and support characteristics of individual and group learning
2.4    Facilitate learning by seeking to establish an environment of trust with clients
2.5    Facilitate learning between clients where appropriate
2.6    Promote active learning by validating client opinions, values and experiences
2.7    Encourage clients to share information and reflect on their learning


3.Support clients to handle change

Performance Criteria:

3.1    Clarify the ongoing nature of change and identify benefits in recognising the constancy of change
3.2    Assist clients to understand the need for developing resilience in the face of constant change
3.3    Identify a range of strategies for managing and developing resilience to change
3.4    Assist clients to develop action plans to manage constant change


4.Provide services relevant to stages in life and career development

Performance Criteria:

4.1    Identify specific characteristics relating to client's current stage of life, personal and professional development and career status
4.2    Support client decision-making and choices in the context of career development as a lifelong journey
4.3    Provide information appropriate to client's personal, professional family and social context
4.4    Identify client needs in relation to development of career management competencies as specified in the Australian Blueprint for Career Development


5.Follow up and evaluate services provided

Performance Criteria:

5.1    Follow up client in line with organisation policies and procedures
5.2    Evaluate services provided with reference to accepted career development principles and practices and organisation policies
5.3    Identify issues or inequities in service delivery
5.4    Assist to identify new or improved services where appropriate to enhance service provision and client outcomes
5.5    Provide evidence to assist in service promotion and enhancement

Learning Outcomes

Details of Learning Activities

Learning activities for this course, are prescribed in the Australian Career Development Studies materials. These activities require you to read, discuss with colleagues, complete short answer questions as well as participate in case studies based on your reading.

If you have negotiated  a workplace learning project as part of your Learning and Assessment plan, you are expected to access these materials to provide you with the underpinning  knowledge required in developing and implementing your project.

Teaching Schedule

This course is self paced and materials can be accessed online at a time that best suits your study schedule. You are required to  develop  your own study schedule that enables you to complete your study within the timeframes negotiated in your Learning and Assessment Plan.

Learning Resources

Prescribed Texts

There is no prescribed textbook for this course. Please see Other Resources below.


Other Resources

Learning materials for this course are available through myRMIT Studies or at the Australian Career Development Studies website -

Overview of Assessment

Students may demonstrate competency either by RPL (Recognition of Prior Learning), the completion of work place projects or the completion of assessment activities based on the Australian Career Development Studies Level 2 materials.

Assessment Tasks

Recognition of Prior Learning - students undertaking RPL will need to provide evidence of their competency. Please read the RPL Kit and complete the RPL Ready!  mapping document  as the first stage of the RPL Process. You and your assessor will discuss  your  RPL Ready mapping and suitability for RPL. If you are using RPL as assessment for this competency, you and your assessor  once you have collected your evidence, will  undertake a structured professional conversation about your evidence in order to assess your  competency. 

Workplace project assessment - students are required to provide a written report add/or presentation of your project showing evidence of your engagement with the elements of the competency, underpinning knowledge and use of appropriate skills.

Students undertaking study in this unit of competency are required to complete tasks that include:
•    the completion of  ACDS learning material activities
•    application of knowledge to their workplace

The application of knowledge to their workplace task is negotiated with the student and might include the development of resources for clients, that application of your  knowledge to meet your  client’s needs and  implementing new initiatives in the workplace or your practice, completion of case studies and online research

Assessment Matrix

Course Overview: Access Course Overview