Course Title: Work effectively with culturally diverse clients and co-workers

Part A: Course Overview

Program: C4313

Course Title: Work effectively with culturally diverse clients and co-workers

Portfolio: DSC

Nominal Hours: 20.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)

EMPL5932C

City Campus

TAFE

365T Global Studies, Soc Sci & Plng

Face-to-Face or Internet or Workplace

Term1 2013

Course Contact: Julian Silverman

Course Contact Phone: +61 3 9925 4578

Course Contact Email: julian.silverman@rmit.edu.au


Course Description

This unit deals with the cultural and linguistic awareness required for effective communication and cooperation with persons of diverse cultures and linguistic needs.


Pre-requisite Courses and Assumed Knowledge and Capabilities

None.



National Competency Codes and Titles

National Element Code & Title:

HLTHIR403C Work effectively with culturally diverse clients and co-workers

Elements:

Accept cultural diversity as a basis for effective work place and professional relationships

Communicate effectively with culturally diverse persons

Reflect cultural awareness in work practice

Resolve cross-cultural misunderstandings


Learning Outcomes

  


Overview of Assessment

Assessment is ongoing throughout the course. Assessment will incorporate a range of methods to assess performance and the application of knowledge and skills and will include:

- Self and Supervisor Assessment
- Evaluation Report
- Simulation