Course Title: Work effectively in the community sector

Part A: Course Overview

Program: C4313

Course Title: Work effectively in the community sector

Portfolio: DSC

Nominal Hours: 40.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


365T Global Studies, Soc Sci & Plng

Face-to-Face or Workplace

Term1 2013

Course Contact: Julian Silverman

Course Contact Phone: +61 3 9925 4578

Course Contact Email:

Course Description

Students will study the skills and knowledge needed to work in a community work or service delivery setting with communities, clients, carers, staff, visitors, suppliers and others. This will enable them to meet the work requirements of the community work/service delivery field.

Pre-requisite Courses and Assumed Knowledge and Capabilities


National Competency Codes and Titles

National Element Code & Title:

CHCCS411C Work effectively in the community sector


Communicate effectively in a community work or service delivery setting

Demonstrate commitment to relevant values and philosophy underpinning work in the sector

Maintain work standards

Reflect on own practice

Take responsibility for personal skill development

Work effectively within the community services system

Work ethically

Learning Outcomes


Overview of Assessment

Assessment is ongoing throughout the course. Assessment will incorporate a range of methods to assess performance and the application of knowledge and skills and will include:

- Self and Supervisor Assessment
- Evaluation Report