Course Title: Work effectively in the community sector
Part B: Course Detail
Teaching Period: Term1 2013
Course Code: HWSS8117C
Course Title: Work effectively in the community sector
School: 365T Global Studies, Soc Sci & Plng
Campus: City Campus
Program: C4313 - Certificate IV in Community Development
Course Contact : Julian Silverman
Course Contact Phone: +61 3 9925 4578
Course Contact Email:julian.silverman@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 40
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None.
Course Description
Students will study the skills and knowledge needed to work in a community work or service delivery setting with communities, clients, carers, staff, visitors, suppliers and others. This will enable them to meet the work requirements of the community work/service delivery field.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCCS411C Work effectively in the community sector |
Element: |
Communicate effectively in a community work or service delivery setting |
Performance Criteria: |
2.1 Develop, review and revise personal skills in communication as an on-going priority to address work role requirements |
Element: |
Demonstrate commitment to relevant values and philosophy underpinning work in the sector |
Performance Criteria: |
4.1 Demonstrate consideration and understanding of the underpinning values and philosophy of the sector and the work area |
Element: |
Maintain work standards |
Performance Criteria: |
5.1 Identify relevant organisation policies and procedures relating to awards, standards and legislative requirements of own work role and clarify any uncertainties with appropriate personnel |
Element: |
Reflect on own practice |
Performance Criteria: |
7.1 Undertake self-evaluation in conjunction with supervisors and/or peers |
Element: |
Take responsibility for personal skill development |
Performance Criteria: |
6.1 Seek advice from appropriate persons on areas for skill and knowledge development |
Element: |
Work effectively within the community services system |
Performance Criteria: |
3.1 Develop knowledge of different sectors involving community work and/or service delivery and how inter-relationships between these sectors affect own work |
Element: |
Work ethically |
Performance Criteria: |
1.1 Follow ethical guidelines in decision-making in all work undertaken with an awareness of potential ethical complexity in own work role |
Learning Outcomes
Details of Learning Activities
You will attend an all-day workshop in which you will participate in activities including discussions and presentations related to engaging communities in the community development process as part of specific initiatives. You will be presented with information relating to the central themes of the unit including theories and skills relating to the relevant values and philosophy underpinning work in the community sector. Self-directed study activities to be completed outside of the workshop include taking responsibility for your personal skill development and reflecting on your own practice.
Teaching Schedule
Please note: While your teacher will cover all the material in this schedule, the weekly order is subject to change depending on class needs and availability of speakers and resources.
Week 4 |
Class Content | Learning Elements |
Work effectively in the community sector | This workshop will enable students to reflect upon their own personal values and work practices relative to those within the community sector. They will achieve an understanding of key legislation and its relevance to the community sector and the principles that underlie these laws. Students will undertake a range of classroom-based activities in which they will reflect on their own current practice and plan their future skills development. | 1. Work ethically and communicate effectively in a community work or service delivery setting 2. Demonstrate commitment to relevant values and philosophy underpinning work in the sector 3. Maintain work standards 4. Take responsibility for personal skill development 5. Reflect on own practice |
Learning Resources
Prescribed Texts
RMIT will provide you with resources and tools for learning in this course through our online systems and access to specialised facilities and relevant software. You will also have access to the library resources. |
References
Other Resources
You will be issued a reading kit that includes links to relevant web resources upon commencement of this course. It will contain articles and instructional materials that relate to this workshop and it will be developed in consultation with industry experts in the community development sector.
Web links for this workshop:
Voluntary work activities in the community sector – Department of Education, Employment and Workplace Relations (DEEWR)
http://www.deewr.gov.au/Employment/JSA/EmploymentServices/WorkExperience/Pages/VWorkActivities.aspx#key
Overview of Assessment
Assessment is ongoing throughout the course. Assessment will incorporate a range of methods to assess performance and the application of knowledge and skills and will include:
- Self and Supervisor Assessment
- Evaluation Report
Assessment Tasks
In order to demonstrate competence in this course you will need to satisfactorily complete the following assessment tasks:
Self and Supervisor Assessment
You and your supervisor will be asked to evaluate your ability to describe how you work within a community services context. You will be asked to demonstrate that you can uphold ethical standards and communicate effectively within your community work place. This will include demonstrating a commitment to relevant values and concepts underpinning work in the sector and taking responsibility for personal skill development and reflect on your own practice.
Evaluation report
You will complete a report evaluating the effectiveness of your community development project. This will include evaluating your ability to follow ethical guidelines in all decision-making, and demonstrating that you routinely apply workplace protocols and procedures in all workplace communication to support accuracy and understanding of information. You will complete this by including minutes selected minutes of meetings. Records of these meetings will be presented (with data identifying individuals excised) will be presented along with your report.
Assessment Matrix
Course Overview: Access Course Overview