Course Title: Maintain an effective work environment
Part B: Course Detail
Teaching Period: Term1 2015
Course Code: EMPL5958C
Course Title: Maintain an effective work environment
School: 365T Global, Urban & Social Studies
Campus: City Campus
Program: C4328 - Certificate IV in Alcohol and Other Drugs
Course Contact : Xenia Girdler
Course Contact Phone: +61 3 9925 4660
Course Contact Email:xenia.girdler@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Chris Walters
9925 8268
Nominal Hours: 50
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
Not applicable
Course Description
This course describes the knowledge and skills required to meet individual responsibilities within a work group.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCORG405E Maintain an effective work environment |
Element: |
1. Work to achieve identified outcomes |
Performance Criteria: |
1.1 Define and agree own work roles and responsibilities with appropriate people 1.2 Develop and implement work plans to ensure: ◾desired outcomes are achieved 1.4 Where relevant to work role, provide unpaid workers and others with appropriate training, briefing and supervision 1.5 Where problems arise in meeting work plans, take appropriate action to re-negotiate or seek assistance |
Element: |
2. Establish and maintain appropriate work relationships |
Performance Criteria: |
2.1 Use effective communication and interpersonal skills to ensure all workplace interactions contribute to achievement of organisation objectives and promotion of the community services industry 2.2 Demonstrate consideration of the full range of individual and cultural differences in workplace relations 2.3 Deal with any issues related to well being of work colleagues promptly and in accordance with organisation procedures 2.4 Handle potential and actual conflicts in the workplace to minimise disruption |
Element: |
3. Facilitate operation of the workgroup |
Performance Criteria: |
3.1 Actively participate in all team processes to ensure team objectives are met 3.2 Ensure individual responsibilities within team are achieved to identified standards and timeframes 3.3 Appropriately inform individuals for whom you are responsible of workplace performance standards 3.4 Develop and use range of own skills and knowledge as required to enhance team performance 3.5 Apply appropriate effort to maximise effective communication and to ensure resolution of issues within the team and conflict |
Element: |
4. Review and develop own performance |
Performance Criteria: |
4.1 Regularly monitor own performance against workplans, organisation objectives and client needs 4.2 Seek out and access opportunities for formal and informal development of skills and knowledge to optimise performance |
Learning Outcomes
On successful completion of this course, you will have developed and applied the skills and knowledge required to demonstrate your competency in the above elements.
Details of Learning Activities
All courses and learning activities will be supported and complimented by RMIT’s e-learning tool "Blackboard".
Apart from designated professional development sessions which will occur throughout the year, the most important learning activity for this course will be your supervised field placement - one hundred and sixty (160) hours - which must be completed successfully before the end of the program.
Teaching Schedule
There is an eight(8) week block at the end of semester one where there will be no scheduled classes - instead you will expected to undertake your 160 placement hours.
Learning Resources
Prescribed Texts
References
Other Resources
RMIT will provide you with resources and tools for learning in this course through our online systems and access to specialised facilities and relevant software.
The University Library provides extensive services, facilities and study space as well as comprehensive collections of books, periodicals and other course related materials, such as DVD’s, magazines, slides, films etc. Computer laboratories with access to a wide range of desktop publishing software are also available. The library also has an expanding virtual collection of electronic resources and networks, including product data, e-books, electronic journals and newspapers, web based tutorials, online reference and document delivery services etc., all of which are accessible on campus, and off campus 24 hours per day. More information on library resources and services can be found at: http://www.rmit.edu.au/library
If you need additional support, visit RMIT’s Learning Lab, either in person or online: http://www.dlsweb.rmit.edu.au/lsu/
Overview of Assessment
This course is assessed as part of the student’s one hundred and sixty (160) hours of placement. Assessment will be via a professional conversation and a third party workplace supervisor report.
Assessment Tasks
To demonstrate competency in this course you need to complete one hundred and sixty (160) hours of placement and be signed off as competent by your work-placement supervisors. You will also be paid a visit by an RMIT assessor who will interview and gather evidence from you and your supervisor regarding your performance during placement. This interview will take place during the major placement block running from the end of June through to the beginning of August. In addition to this interview you will be asked to submit a written task reflecting on your placement experience.
Assessment Matrix
An assessment matrix demonstrating alignment of assessment tasks with the relevant course is available from the course contact person.
Other Information
Assessment Tasks Submission Cover Sheet
You must complete a submission cover sheet for every piece of submitted work, including online submissions. This signed sheet acknowledges that you are aware of the plagiarism implications.
Attendance
It is strongly advised that you attend all workshops in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.
Feedback
You will receive verbal and written feedback by teacher on your work. This feedback also includes suggestions on how you can proceed to the next stage of developing your competency. Information regarding student feedback can be found at: http://www.rmit.edu.au/browse;ID=9pp3ic9obks7
Student Progress
Monitoring academic progress is an important enabling and proactive strategy to assist you to achieve your learning potential. The Student progress policy can be found at:
http://www.rmit.edu.au/browse;ID=vj2g89cve4uj1
Special consideration Policy (Late Submission)
All assessment tasks are required to be completed to a satisfactory level. If you are unable to complete any piece of assessment by the due date, you will need to apply for an extension. Information regarding application for special consideration can be found at: http://www.rmit.edu.au/browse;ID=g43abm17hc9w
Academic Integrity and Plagiarism
RMIT University has a strict policy on plagiarism and academic integrity. For more information on this policy go to Academic Integrity Web site: http://www.rmit.edu.au/browse;ID=kw02ylsd8z3n
Course Overview: Access Course Overview