Course Title: Work with clients who are intoxicated

Part B: Course Detail

Teaching Period: Term1 2015

Course Code: HWSS5964C

Course Title: Work with clients who are intoxicated

School: 365T Global, Urban & Social Studies

Campus: City Campus

Program: C4328 - Certificate IV in Alcohol and Other Drugs

Course Contact : Mandy Morrison

Course Contact Phone: +61 3 9925 4065

Course Contact

Name and Contact Details of All Other Relevant Staff

Chris Walters

9925 8268

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

Not applicable

Course Description

This course describes the knowledge and skills required to work with alcohol and/or other drug affected clients in a range of settings including night patrols, detoxification/ withdrawal units and sobering up shelters.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCAOD406E Work with clients who are intoxicated


1. Provide a service to intoxicated clients

Performance Criteria:

1.1 Assess level of intoxication and nature and extent of drug use according to organisation policy and procedure

1.2 Report behaviour or physical status inconsistent with alcohol and/or drug use to the appropriate person and/or seek assistance

1.3 Where necessary, provide first aid and seek assistance from a health professional

1.4 Provide client with a safe and secure environment in which to sober up

1.5 Monitor client's physical state regularly in accordance with organisation polices and procedures to ensure health and safety

1.6 Document services provided to client in accordance with organisation reporting requirements


2. Assist client with longer term needs

Performance Criteria:

2.1 Assist client with activities of daily living

2.2 Provide information as appropriate on alcohol and other drugs issues including services available

2.3 Contact families and/or support networks upon request of the client and in accordance with organisation policies

2.4 Assess client in accordance with organisation policy and procedure to determine if they represent a risk to themselves or others by leaving the facility


3. Apply strategies to reduce harm or injury

Performance Criteria:

3.1 Maintain calm and confident manner in contact with client

3.2 Conduct interactions with clients in a fair, just, humane and positive manner

3.3 Use strategies identified in organisation response plan

3.4 Maintain safety of self and others

3.5 Provide services to client in a manner consistent with organisation infection control guidelines

3.6 Seek emergency assistance as required

Learning Outcomes

On successful completion of this course, you will have developed and applied the skills and knowledge required to demonstrate your competency in the above elements.

Details of Learning Activities

An important part of the learning in this course is to understand the complex and interconnected nature of addiction and drug use. Therefore learning activities have been designed to be holistic and take into account the many and varied aspects of alcohol and other drug use and the relationship it has with mental health. As a result, learning in this course will complement and enhance your learning in other courses within the Certificate IV Alcohol and Other Drug Use over the year.

  • class exercises to review discussions/lectures
  • practical demonstrations
  • analysis/critique of relevant reading material
  • group projects
  • group discussion
  • online research
  • independent project based work
  • teacher directed group activities/projects
  • other activities as decided by teaching staff

Teaching Schedule

The teaching schedule for this course is as follows:

This course is scheduled under the practise theme Direct Service Provision with the following course CHCCM404A Undertake case management for clients with complex needs.

This schedule is for August -October 2015

Session Content
1.Overview of
• allied health
• integrated case management
• complex needs
Introduced to Case Study client and undertake Hurdle task 1
2.Assessment and Screening tools
Individual treatment plans
Summative assessment task 1
3.Exploration of a range of complex needs -
• Acquired Brain Injury
• Pregnancy and AOD
• Mental Health
• Hepatitis A & B
4.Relapse prevention
Rehabilitation and Detox
5.Industry Guests - providing an overview of current practice in complex care
6.Duty of care
Ethical practice and boundaries

Self care


Learning Resources

Prescribed Texts


Other Resources

RMIT will provide you with resources and tools for learning in this course through our online systems and access to specialised facilities and relevant software.
The University Library provides extensive services, facilities and study space as well as comprehensive collections of books, periodicals and other course related materials, such as DVD’s, magazines, slides, films etc. Computer laboratories with access to a wide range of desktop publishing software are also available. The library also has an expanding virtual collection of electronic resources and networks, including product data, e-books, electronic journals and newspapers, web based tutorials, online reference and document delivery services etc., all of which are accessible on campus, and off campus 24 hours per day. More information on library resources and services can be found at:  
If you need additional support, visit RMIT’s Learning Lab, either in person or online:

Overview of Assessment

There are a variety of tools used to assess this course including successful third party workplace supervisor report and professional conversation during one hundred and sixty (160) hours of practical placement which is designed to provide you with opportunities to develop and demonstrate the skills, knowledge and attitude required.
Other assessment tasks will involve the use of specialist assessment and case management tools with a case study client given to you in class.

Assessment Tasks

You will complete in the following assessment task:

Assessment Matrix

An assessment matrix demonstrating alignment of assessment tasks with the relevant course is available from the course contact person (stated above). 

This program is delivered in accordance with competency-based assessment, grades include:

CA: Competency Achieved
NYC: Not Yet Competent
DNS: Did Not Submit for assessment

Other Information

Assessment Tasks Submission Cover Sheet
You must complete a submission cover sheet for every piece of submitted work, including online submissions. This signed sheet acknowledges that you are aware of the plagiarism implications.

It is strongly advised that you attend all workshops in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.

You will receive verbal and written feedback by teacher on your work. This feedback also includes suggestions on how you can proceed to the next stage of developing your competency. Information regarding student feedback can be found at:;ID=9pp3ic9obks7

Student Progress
Monitoring academic progress is an important enabling and proactive strategy to assist you to achieve your learning potential. The Student progress policy can be found at:;ID=vj2g89cve4uj1

Special consideration Policy (Late Submission)
All assessment tasks are required to be completed to a satisfactory level. If you are unable to complete any piece of assessment by the due date, you will need to apply for an extension. Information regarding application for special consideration can be found at:;ID=g43abm17hc9w

Academic Integrity and Plagiarism
RMIT University has a strict policy on plagiarism and academic integrity. For more information on this policy go to Academic Integrity Web site:;ID=kw02ylsd8z3n  


Course Overview: Access Course Overview