Course Title: Facilitate individualised plans

Part B: Course Detail

Teaching Period: Term1 2014

Course Code: HWSS5976C

Course Title: Facilitate individualised plans

School: 365T Global, Urban & Social Studies

Campus: City Campus

Program: C4329 - Certificate IV in Disability

Course Contact : Renee Costa

Course Contact Phone: +61 3 9925 0886

Course Contact

Name and Contact Details of All Other Relevant Staff

Mary Collins - Teacher, Disability Work, Oncampus programs (03) 99254598,

Maura Lynch - Teacher, Disability Work -Industry programs (03) 99254577,

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

Not Applicable.

Course Description

This course describes the knowledge and skills required to develop, implement and monitor support requirements for people to sustain quality of life according to individualised plans.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCICS402B Facilitate individualised plans


1. Establish and maintain appropriate relationship with the client

Performance Criteria:

1.1Introduce oneself appropriately
1.2Demonstrate courtesy towards the client
1.3Conduct interpersonal exchanges in a manner that develops, and maintains trust
1.4Maintain confidentiality and privacy of the person within organisation policy and protocols
1.5Conduct interpersonal exchanges in a manner that respects cultural sensitivities and needs
1.6Support the interests, rights and decision-making of the person in all dealings


2. Provide information about the planning process

Performance Criteria:

2.1Explain the purpose of the planning process
2.2Discuss different planning options with the client
2.3Work with the client to select most appropriate planning option


3. Facilitate development of the individualised plan

Performance Criteria:

3.1Work with the client to determine readiness for the development of an individualised plan
3.2Work with the client to determine stakeholders to be included in the planning process
3.3Determine the place and time for planning that best meets client needs
3.4Organise venue and provide invitations and necessary background material to relevant stakeholders
3.5Follow process requirements of the planning tool or template
3.6Prepare relevant documents prior to the planning session
3.7Conduct any required assessments or liaise with the assessor prior to the planning session
3.8Conduct planning session in a manner that respects the client's perspective, fosters their strengths and capacities and promotes their participation
3.9Manage any conflict or differences with regard for the client's perspective
3.10Clearly record the planning activities and summarise and provide details for feedback


4. Determine risks associated with supporting the individualised plan

Performance Criteria:

4.1Conduct environmental risk assessment for functions associated with supporting the plan
4.2Conduct risk assessment specific to client's circumstances
4.3Discuss elements of risk with the client
4.4Work with the client to identify strategies to remove or reduce risk
4.5Develop strategies to remove or reduce risk according to organisation policy and procedures and legislative requirements
4.6Identify other risks to the person and report accordingly


5. Implement and review individualised plan

Performance Criteria:

5.1Provide information and support to assist client to monitor their plan
5.2Provide information and support to relevant others to implement the plan
5.3Respond to reports of variation in client's circumstances that could affect the support requirements
5.4Work with client and relevant others to make any required adjustments to the individualised plan
5.5Facilitate discussion with client and supervisor to identify areas of the individualised plan that require review
5.6Facilitate discussion with the client and supervisor in a manner that acknowledges the client as their own expert
5.7Facilitate discussion with the client and supervisor in a manner that supports client self determination


6. Complete documentation, including writing or amending an individualised plan

Performance Criteria:

6.1Comply with the organisation's reporting requirements
6.2Complete documentation according to organisation policy and protocols
6.3Maintain documentation in a manner consistent with reporting requirements
6.4File documentation organisation policy and protocols

Learning Outcomes

On successful completion of this course, you will have developed and applied the skills and knowledge required to demonstrate your competency in the above elements.

Details of Learning Activities

In this course you will acquire knowledge about the history and context of individualised planning for people with disabilities and the current principles and practices in supporting people with disabilities to develop their own plans.  Guest speakers from industry with individualised planning roles will be sought and field visits to services undertaken to hear about the ways in which disability services facilitate individual planning.   In group and individual classroom activities you will practise the processes of identifying goals and strategies.  The Certificate  IV in Disability includes a field placement in acommunity disability service of 200 hours across the whole program and the knowledge and skills you gain in this unit will be developed further during the placement.

Teaching Schedule


1Course introduction - links to other units, context and history of individualised planning
2 Individualised planning systems used in Australia/Victoria, Guest Speaker (tbc) - the perspective of a person with a disability
3 Planning - a tool that many people use to organise their lives - how do you plan to achieve your goals? 
4 Workin geffectively with people - roles, building relationships, trust and communication, whose plan is it?
5 Working effectively with people (cont.) - types of plans, supporting people with significant cognitive and communication needs
6 Field visit/s - (tbc) to community support organisations facilitating individual planning with people with disabilities
7 Feedback from the field visit - impressions, questions.  Planning processes - preparation, implementation, review and evaluation
8 Developing plans - students work together to build a checklist of steps and processes to support their work in this area of work.  
9 Developing plans - working with colleagues - ensuring consistency of approach and supports, risk assessments and strategies
10 Circles of Support - a group of people who make a commitment to their family member, friend, neighbour, community member
11 Field Placment preparation - appropriate negotiated opportunities to read, discuss or participate in individualised plans
12 Field Placement
13 Field Placement
14 Field Placement review - students report back to the group, are individualised plans and programs actually happening in services
15 Supporting clients to implement and monitor their plans
16 Field Visit - (tbc) National Disability Insurance Agency (NDIA) national office (Geelong).  
17 Documentation in the sector - documenting the plan, documenting the agency’s responsibilties, actions and roles
18Course review and reflection - linking the units delivered in semester 1

Learning Resources

Prescribed Texts


Other Resources

During sessions you will be directed to relevant government, non-government and industry sources of information e.g. the Department of Human Services (DHS) website, National Disability Insurance Scheme (NDIS), National Disability Insurance Agency (NDIA), community support organisations with roles and responsibilities in individualised planning.  The field placement agency will also have relevant policy and practice documents that will add to your resources.  

Overview of Assessment

Assessment is ongoing throughout the course. Assessment will incorporate a range of methods to assess performance and the application of knowledge and skills and will include:

Individual plan preparation, short answer questions and a written report from your field placement.

Assessment Tasks

There are three assessment tasks for this course:

1.  Individual Plan preparation:  In-class, Group and individual activity - students will work as a group to develop a set of features to be included in an individual support plan.  Each student will then develop their own individual support plan based on a goal/s for 2014. 

2.  Short answer questions:  Students answer a set of questions on the theories, definitions and practices in individualised planning.

3.  Written Report: from Field Placement, students will write a report based on their observation of and participation in individualises planning and and related support procedures during their fi8eld placement.

Assessment Matrix

A detailed assessment matrix will be available from the course teacher 

Other Information

Assessment Tasks Submission Cover Sheet
You must complete a submission cover sheet for every piece of submitted work, including online submissions. This signed sheet acknowledges that you are aware of the plagiarism implications.
It is strongly advised that you attend all workshops in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.
You will receive verbal and written feedback by teacher on your work. This feedback also includes suggestions on how you can proceed to the next stage of developing your competency. Information regarding student feedback can be found at:;ID=9pp3ic9obks7
Student Progress
Monitoring academic progress is an important enabling and proactive strategy to assist you to achieve your learning potential. The Student progress policy can be found at:;ID=vj2g89cve4uj1
Special consideration Policy (Late Submission)
All assessment tasks are required to be completed to a satisfactory level. If you are unable to complete any piece of assessment by the due date, you will need to apply for an extension. Information regarding application for special consideration can be found at:;ID=g43abm17hc9w
Academic Integrity and Plagiarism
RMIT University has a strict policy on plagiarism and academic integrity. For more information on this policy go to Academic Integrity Web site:;ID=kw02ylsd8z3n

Course Overview: Access Course Overview