Course Title: Work effectively with culturally diverse clients and co-workers

Part A: Course Overview

Program: C4337

Course Title: Work effectively with culturally diverse clients and co-workers

Portfolio: DSC

Nominal Hours: 20.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)

EMPL5932C

City Campus

TAFE

365T Global, Urban & Social Studies

Face-to-Face or Internet or Workplace

Term1 2014

Course Contact: Jennifer Brooker

Course Contact Phone: +61 3 9925 4115

Course Contact Email: jennifer.brooker@rmit.edu.au


Course Description

This course deals with the cultural awareness required for effective communication and cooperation with persons of diverse cultures.


Pre-requisite Courses and Assumed Knowledge and Capabilities

Not applicable.



National Competency Codes and Titles

National Element Code & Title:

HLTHIR403C Work effectively with culturally diverse clients and co-workers

Elements:

Accept cultural diversity as a basis for effective work place and professional relationships.

Communicate effectively with culturally diverse persons.

Reflect cultural awareness in work practice.

Resolve cross-cultural misunderstandings.


Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.


Overview of Assessment

Assessment for this course is based on responding to written questions about cultural diversity in Australia, negotiating culturally respectful relationships with clients and co-workers and the impacts of our own culture when negotiating culturally safe relationships with diverse cultural groups.