Course Title: Engage respectfully with young people

Part B: Course Detail

Teaching Period: Term1 2014

Course Code: HWSS5691C

Course Title: Engage respectfully with young people

School: 365T Global, Urban & Social Studies

Campus: City Campus

Program: C4337 - Certificate IV in Youth Work

Course Contact : Jennifer Brooker

Course Contact Phone: +61 3 9925 4115

Course Contact

Name and Contact Details of All Other Relevant Staff

Kerrie Loveless

Nominal Hours: 55

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

Not applicable.

Course Description

This course describes the knowledge and skills required to communicate effectively with young people (aged 12-25) in work roles with a specific focus on young people.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCYTH401B Engage respectfully with young people


Communicate effectively with a diversity of young people

Performance Criteria:

1  Listen to the young person to gain understanding of their experiences.
2  Foster communication exchanges that supports the development of trust and rapport.
3  Process information about the young persons situation from their perspective.
4  Use a range of appropriate communication strategies to engage with young people .
5  Consider cultural sensitivities in communication techniques and adapt style and language to accommodate different cultural values and practices.
6  Maintain young person’s confidentiality in the context that the young person is the primary stakeholder.


Reflect understanding of youth cultures, sub cultures and development

Performance Criteria:

1  Take into account youth culture, sub cultures and development of the young person in all actions and decisions.
2  Evaluate issues in relation to young person’s culture and modify approaches appropriately.
3  Select activities and resources to promote awareness, respect and value of diversity.
4  Establish guidelines that are relevant to the culture and background of the young person.
5. Assess the impact of own cultural values, cultural lens and ethnocentrism in youth work.


Work with the young person as the focus

Performance Criteria:

1  Apply youth centred practices when working with young people.
2  Respect the rights needs and responsibilities of the young person.
3  Convey worker rights and responsibilities as necessary.
4  Establish a professional relationship and boundary expectations with the young person.
5  Recognise, and manage power inequities in the professional relationship.
6  Apply principles of ethical decision-making in working with young people.

Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.

Details of Learning Activities

You will undertake a number of learning activities in this course including:

  • Discussions - eg Code of Ethics, developmental stages of childhood and adolescence.
  • Questions and Answers in class
  • Group presentations on a given topic
  • Group work
  • Simulations
  • Games
  • Quizzes

Teaching Schedule

This course is delivered over 6 weeks in the beginning of semester one. It is clustered and delivered with the course CHCYTH402B Work effectively with young people in the youth context

Week 1 - Introduction to the course, Code of Ethics, an introduction to developmental theories
Week 2 - Your strengths, who are young people?, how does this relate to youth workers? Self-awareness
Week 3 - Developmental theories and practice frameworks
Week 4 - Communication, confidentiality, youth law, policy development,
Week 5 - Types of youth work, values, building rapport, rights and responsibilities of workers and young people,
Week 6 - Revision of frameworks and theories

Learning Resources

Prescribed Texts


Other Resources

You will be provided with the resources and tools for learning in this course. These resources will also be available through Blackboard. You will also have access to the resources in the library.

Overview of Assessment

Each week you should write a paragraph or more (at least 100 words) on the following questions.

Week 1:
Code of ethics – Explore your thoughts one of the principles we discussed today.

Week 2:
Describe the cultures of your youth. How has this shaped you, how have you changed?

Week 3:
Which of the other frameworks or theories resonated with you the most and why?

Week 4:
Which question in todays’ quiz surprised you the most and why?

Week 5:
When you envisage yourself as a youth worker what kind of work do you see yourself doing and why?

Week 6:
What do you see as the key components to engage effectively with young people?

Assessment will also take place during your time on Work Placement.  You will be required to complete 3 case studies which demonstrate your capacity to engage effectively with young people.  These will be set by the teacher and given to you in class.

Assessment Tasks

As per the over-view of assessment

Each week you should write a paragraph or more (at least 100 words) on the following questions.

Also throughout placement you will need to complete 3 case studies which demonstrate your capacity to engage effectively with young people. Directed questions will be provided during class time.

1. Talk about a young person’s whose values and culture differed to yours and/or others around the young person.
2. Talk about a young person who you really clicked with

3. Talk about a young person who was having issues within the service.

Assessment Matrix

This program in delivered in accordance with competency-based assessment. The grades are as follows:

  • CA: Competency Achieved
  • NYC: Not Yet Competent
  • DNS: Did Not Submit for assessment

Other Information

Assessment Tasks Submission Cover Sheet
You must complete a submission cover sheet for every piece of submitted work, including online submissions. This signed sheet acknowledges that you are aware of the plagiarism implications.

It is strongly advised that you attend all workshops in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.

You will receive verbal and written feedback by the teacher on your work. This feedback also includes suggestions on how you can proceed to the next stage of developing your competency. Information regarding student feedback can be found at:;ID=9pp3ic9obks7

Student Progress
Monitoring academic progress is an important enabling and proactive strategy to assist you to achieve your learning potential. The Student progress policy can be found at:;ID=vj2g89cve4uj1

Special consideration Policy (Late Submission)
All assessment tasks are required to be completed to a satisfactory level. If you are unable to complete any piece of assessment by the due date, you will need to apply for an extension. Information regarding application for special consideration can be found at:;ID=g43abm17hc9w

Academic Integrity and Plagiarism
RMIT University has a strict policy on plagiarism and academic integrity. For more information on this policy go to Academic Integrity Web site:;ID=kw02ylsd8z3n

Course Overview: Access Course Overview