Course Title: Show leadership in the workplace

Part B: Course Detail

Teaching Period: Term1 2014

Course Code: BUSM6236C

Course Title: Show leadership in the workplace

School: 650T TAFE Business

Campus: City Campus

Program: C4340 - Certificate IV in Frontline Management

Course Contact : Sylvia Baroutis

Course Contact Phone: +61 3 9925 5469

Course Contact Email:sylvia.baroutis@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Margaret Stewart    +61 3 9925 5493    margaret.stewart @rmit.edu.au

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This unit describes the performance outcomes, skills and knowledge required to work with teams and individuals, their standard of conduct and the initiative they take in influencing others.  At this level, work will normally be carried out within routine and non routine methods and procedures which require the exercise of some discretion and judgement.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBMGT401A Show leadership in the workplace

Element:

1.  Model high standards of management performance and behaviour

Performance Criteria:

1.1 Ensure management performance and behaviour meets the organisation’s requirements

1.2 Ensure management performance and behaviour serves as a positive role model for others

1.3 Develop and implement performance plans in accordance with organisation’s goals and objectives

1.4 Establish and use key performance indicators to meet organisation’s goals and objectives

Element:

2. Enhance organisation's image

Performance Criteria:

2.1 Use organisation's standards and values in conducting business

2.2 Question, through established communication channels, standards and values considered to be damaging to the organisation

2.3 Ensure personal performance contributes to developing an organisation which has integrity and credibility

Element:

3. Make informed decisions

Performance Criteria:

3.1 Gather and organise information relevant to the issue/s under consideration

3.2 Facilitate individuals and teams active participation in decision making processes

3.3 Examine options and assess associated risks to determine preferred course/s of action

3.4 Ensure decisions are timely and communicate them clearly to individuals and teams

3.5 Prepare plans to implement decisions and ensure they are agreed by relevant individuals and teams

3.6 Use feedback processes effectively to monitor the implementation and impact of decisions


Learning Outcomes



Details of Learning Activities

Students are required to attend classes to complete activities and in-class assessments.  Student may be required to work in a team.  The learning activities may include:
• Case studies
• Collaborative classroom activities and team activities
• Peer interaction, reflection and discussion
• Games and simulations
• Reading the text book and accessing materials on Learning Hub

 


Teaching Schedule

Week number and dateElement/Performance criteriaContent reference
1. 10 FebruaryIntroduction to courseCourse overview, Assessment overview, Academic administration procedures, Class management
2. 17 February

1. Model high standards of management performance and behaviour
1.3 Develop and implement performance plans in accordance with organisation’s goals and objectives

Performance plans, mission statements and objectives, developing a team performance plan,  job descriptions, role of frontline managers
KPI’s, SMART goals

Assessment 1 Portfolio of Exercises  done in-class Weeks 2-14

3. 24 February

1.4 Establish and use key performance indicators to meet organisation’s goals and objectives

Acting as a positive role model, ethics, diversity, innovation, loyalty, confidentiality,  class leadership charter and team ground rules

4. 03 March

1.2 Ensure management performance and behaviour serves as a positive role model for others

ONLINE WEEK - NO FACE TO FACE CLASS THIS WEEK

 

5. 10 March

1.1 Ensure Management performance meets the organisation’s requirements

Work performance and behaviour,  appraisals. policies and procedures, codes of conduct

ASSESSMENT 2 Team Performance Plan (in the context of the course Make a Presentation}

Portfolio of Exercises

6. 17 March2. Enhance organisation’s image

2.1. Use organisation’s standards and values in conducting business

Values and standards,  code of ethics, promoting ethical standards, consequences of unethical behaviour

Portfolio of Exercises

7. 24 March2.2. Question, through established communication channels, standards and values considered to be damaging to the organisation

2.3. Ensure personal performance contributes to developing an organisation which has integrity and credibility

Formal and informal communication; Behaving with integrity, credibility
 

 Portfolio of Exercises

8. 31 March

3. Make informed decisions
3.1. Gather and organise information relevant to the issue/s under consideration

ONLINE WEEK - NO FACE TO FACE CLASS THIS WEEK

Research, consultation

9. 07 April3.2. Facilitate individuals and teams active participation in decision making processes

Group characteristics, group cohesiveness. Leadership exercises

Portfolio of Exercises
 

10.14 April3.3. Examine options and assess associated risks to determine preferred course/s of action

Decision making, group decisions and problem-solving, tools ( cause and effect diagrams, field force analysis)

Portfolio of Exercises
 

18-27 April                     MID-SEMESTER BREAK                        MID-SEMESTER BREAK
11. 28 April3.3. Examine options and assess associated risks to determine preferred course/s of action

Risk assessment, decision analysis, making a proposal, approvals

Portfolio of Exercises
 

12. 05 May3.4. Ensure decisions are timely and communicate them clearly to individuals and teams

ONLINE WEEK - NO FACE TO FACE CLASS THIS WEEK

Communication channels, time management

13. 12 May3.5. Prepare plans to implement decisions and ensure they are agreed by relevant individuals and teams

Planning, instructing staff

Portfolio of Exercises

14. 19 May3.6. Use feedback processes effectively to monitor the implementation and impact of decisions

Feedback processes

Portfolio of Exercises HAND IN

15. 26 MayElements 1-3

ASSESSMENT 3  Reflection paper   

16. 02 JuneCourse reviewContinuous improvement, Leadership in the future

This schedule may be reviewed and varied according to student progress or other circumstances


Learning Resources

Prescribed Texts

Cole, K 2013  Management: theory and practice   [5th ed], Pearson,  Australia

9781442550681


References


Other Resources


1. Library
2. Handouts and exercises will be given in classs as appropriate
3. myRMIT Blackboard
4. The Learning Lab is a learning and study skills site offering online interactive tutorials, printable handouts and an email Learning Query service. The site is helps students develop capabilities for tertiary study. http://www.dlsweb.rmit.edu.au/lsu/
 


Overview of Assessment

Assessment may incorporate a variety of methods including technical requirements documentation, homework, assignments, group and/or individual projects, in class exercises, written and practical assessments, problem solving exercises, presentations, direct observation of actual and simulated work practice, presentation of portfolio of evidence which may comprise documents, and/or photographs and/or video and audio files, review of products produced through work based or course activities.

Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met. Students will be provided with feedback throughout the course to check their progress.


Assessment Tasks

Assessment 1 Portfolio of in-class exercises using group and leadership concepts and theory to develop personal skills
From week 2-14.  Due week 14

Assessment 2 Team Performance Plan
Work in teams of 4 to develop a written Team Performance Plan. Context will be detailed in class handout.

Due Week 5

 Assessment 3  Reflective Report 1000 words Enhance the organisation’s image and model high standards of management performance and behaviour
 Students will seek feedback on their performance during semester 1, reflect  and report on (outline of requirements only)

  1. How they ensured that their management performance and behaviour met the organisation’s requirements
  2. How they served as a positive role model 
  3. Their use of the organisations standards and values in their personal performance
  4. Performance criteria 3.1-3.6 (problem-solving and decision-making)
  5. What they have learned and what specific plans they have to  improve their leadership skills in the future

 

 

 

 


 

 

Due Week 15


Assessment Matrix

 

Required skills

  1. communication and presentation skills to represent the organisation, to explain its work to others and to model professionalism
  2. decision making skills to demonstrate good judgement and follow through

Required knowledge

  1. basic theory of group behaviour
  2. leadership styles and concepts

Other Information

Academic Administration Procedures

Referencing
Essays which do not use the Harvard system of referencing will not be graded until referencing is correct. Wrong referencing includes using the footnote system instead of the Harvard (author-date) system, no page numbers in references where there is a quote, being unable to use the formula for in-text referencing, using a bibliography instead of a reference list, having no reference list, failing to show where a quote begins and ends, writing out the book title because you don’t know how to use references and not using all elements of the reference citation i.e. surname, initial, date published, title (correctly signified), publisher and place published. Minor errors such as wrong punctuation, a wrong page number or a simple typographical error in a date are not defined as an error.

Plagiarism
Plagiarism is the presentation of the work, idea or creation of another person as though it is your own. It is a form of cheating and is a very serious academic offence that may lead to expulsion from the University. Plagiarised material can be drawn from, and presented in, written, graphic and visual form, including electronic data and oral presentation. Plagiarism occurs when the origin of the material used is not appropriately cited. Examples of plagiarism include:
• Copying sentences or paragraphs word-for-word from one or more sources, whether published or unpublished, which could include but is not limited to books, journals, reports, theses, websites, conference papers, course notes, etc. without proper citation;
• Piecing together text from one or more sources and adding only linking sentences;
• Copying or submitting whole or parts of computer files without acknowledging their source;
• Copying a whole or any part of another student’s work; and
• Submitting work as your own that someone else has done for you.
For further information including “Plagiarism (and how to avoid it): Resources for Students” refer to the Plagiarism section of the RMIT Policies, at http://www.rmit.edu.au/governance/policies in the Teaching and Learning Policy section. Penalties include official reprimand, recording of a failure result or expulsion from the University.

Submission of written work/assessments
Written work must conform with RMIT’s guidelines “Written Reports And Essays: Guidelines For Referencing And Presentation In RMIT Business” which can be found at: http://mams.rmit.edu.au/s9sx559hurvc.rtf
Written assessment must be lodged by the due date in the format specified.
Please do not place work in plastic binders or plastic pockets.
Attach a Statement of Authorship or a signed Assignment Cover Sheet to each submission of written work or assessment.
You must keep a copy of your assignment/written work, which can be produced if the original is lost or damaged.
Each page of your online assessments should include a footer with your name, student number, the title of the assessment, unit code and title and page numbers. For example, Carole Marco, S123456, Assessment 2, BUSM6245C Implement operational plan, Page 1 of 10.

Special Consideration
Special Consideration is a process that enables the University to take account of unexpected circumstances such as illness, injury or bereavement that affect a student’s performance in assessment. Forms are available from http://www.rmit.edu.au/students/forms Further information can be accessed from http://www.rmit.edu.au/students/specialconsideration

Return of Assessments
Hard copy assessments will be returned to you during class/lecture times, or by post if you attach a stamped, self-addressed A4-sized envelope to your assignment

Variations to Assessment
A change will not be made to the form or forms of assessment as detailed in the Course Guide unless:
1. the students enrolled in that course have received notice in writing of the proposed change; and
2. the change is approved by the Head of School and not less than 70% of the students enrolled in that course.

Late Submission Procedures

You are required to submit assessment items and/or ensure performance based assessment is completed by the due dates. If you are prevented from submitting an assessment item on time, by circumstances outside your control, you may apply in advance to your teacher for an extension to the due date of up to seven calendar days.

More Information: http://www.rmit.edu.au/students/assessment/extension

Form to use: http://mams.rmit.edu.au/seca86tti4g4z.pdf

Where an extension of greater than seven days is needed, you must apply for special consideration. Applications for special consideration must be submitted no later than two working days after the assessment task deadline or scheduled examination.

More Information: http://www.rmit.edu.au/browse;ID=g43abm17hc9w

Form to use: http://mams.rmit.edu.au/8a5dgcaqvaes1.pdf

Resubmissions (VET Programs):

If you are found to be Not Yet Competent in a Course Assessment Task you will be allowed one resubmission only. Your teacher will provide feedback regarding what you need to do to improve and will set a new deadline for the resubmission. The highest grade you will receive if your resubmission is successful is "CAG".

If you are still not meeting the assessment requirements you must apply to your Program Manager in writing outlining the steps you will take to demonstrate competence in your course. Your submission will be considered by the Program Team and you will be advised of the outcome as soon as possible.

Adjustments to Assessment

In certain circumstances students may be eligible for an assessment adjustment. For more information about the circumstances under which the assessment arrangements might be granted please access the following website:

More Information: http://rmit.edu.au/browse;ID=7usdbki1fjf31

Appealing Assessment
You are entitled to appeal assessment results. Refer to RMIT Policy – Appeal Against Assessment Result available at http://www.rmit.edu.au/governance/policies in the Teaching and Learning Policy area.
Students are required to attempt all assessments and be rated as competent against all performance criteria to pass the course.
RMIT University recognises nationally accredited or endorsed qualifications and Statements of Attainment issued to the student by other Registered Training Organisations (RTO’s). Also, RMIT provides credit for work experience or other forms of life experience that match the learning outcomes/competencies of RMIT courses. You must provide evidence that is current, relevant valid, and verifiable that your experience matches the learning outcomes/competencies of the relevant course for which you are seeking credit. This evidence may include formal qualifications (certificates, etc.); work samples; references; documents, etc. Please speak to your teacher before applying.
To apply, you should obtain an RPL Information Sheet. Forms are available on the RMIT Website at http://www.rmit.edu.au/student-records/studentforms . You should complete the appropriate form (RPL and/or Credit Transfer), attach the relevant supporting documentation and submit the form to your facilitator for this unit.


Marking Guide (competency):
Vocational Education and Training (VET) is based on current industry needs and the focus on preparing you for the workplace. Because VET courses are informed by practical application of knowledge and skills, they are based on a system known as ‘competency based training’ (CBT). So when you are assessed in VET it is about whether you are competent to do the job, as well as having a firm grasp on the knowledge and skills required to do that job, as opposed to traditional curriculum based education settings that are often based on knowledge retention.
You need to demonstrate you are competent in each element of the unit of competency you are studying.
You will receive feedback on each assessment task that will inform you whether you are competent or not and how well you are performing. Once competent in all elements of the unit you receive a competency grading.
Please refer to the Final Grades table below.

Marking Guide (Grading)
Each assessment task is marked as Competent or Not Yet Competent, but not graded until achieving competency across the assessment tasks. We then grade your performance in the unit; this gives you the opportunity to have the level of your performance formally recognized against industry standards and employability skills.


The grading is according to the following criteria:
1. LEVEL OF INDEPENDENCE, INITIATIVE, ENTERPRISE AND PERFORMANCE OF WORK TASK
We are looking for a high level of ability to complete all tasks independently as per the specifications as well as demonstrating a high level of initiative in your approach to demonstrating leadership in a workplace situation
2. DEMONSTRATED BREADTH OF UNDERPINNING KNOWLEDGE AND A WILLINGNESS TO CONTINUE LEARNING
We are looking for depth of understanding of the key concepts and knowledge required in showing leadership in the workplace.. You should be able to demonstrate a thorough understanding of all applicable leadership principles in all the assessment tasks.
3. TECHNIQUES & PROCESSES, TECHNOLOGY SKILLS AND PROBLEM SOLVING
We are looking for appropriate use of technology to assist in presenting all tasks clearly and suitable for the intended audience. You also need to show an understanding of the kinds of problems that can arise in a leadership role in a workplace with people and teams and how these might be addressed.
4. WORK ORGANISATION, PLANNING AND SELF MANAGEMENT
We expect to see class time used well, ie regular attendance, on time, planning what work to do and complete every week, use of a range of methods to monitor own output and quality of work, and timely submission of all assessment tasks.
5. COMMUNICATION, PEOPLE NETWORKING, LANGUAGE AND INTERPERSONAL SKILLS AND TEAMWORK
We expect to see contributions to class discussion and student team work. Your work should demonstrate a knowledge of interpersonal skills and group discussion techniques, good research and people networking skills.
 

Final Grades table:
CHD Competent with High Distinction
CDI Competent with Distinction
CC Competent with Credit
CAG Competency Achieved – Graded
NYC Not Yet Competent
DNS Did Not Submit for assessment

Course Overview: Access Course Overview