Course Title: Facilitate customer awareness of the Australian financial system and markets
Part B: Course Detail
Teaching Period: Term1 2014
Course Code: ACCT5324C
Course Title: Facilitate customer awareness of the Australian financial system and markets
School: 650T TAFE Business
Campus: City Campus
Program: C4342 - Certificate IV in Banking Services
Course Contact : Doug Gourlay
Course Contact Phone: +61 3 9925-5944
Course Contact Email:doug.gourlay@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Michael Elliot
michael.elliot@rmit.edu.au
9925 5519
Sam Tabit
sam.tabit@rmit.edu.au
9925 4166
Nominal Hours: 40
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
This unit describes the performance outcomes, skills and knowledge required to develop customer awareness of how the monetary and financial systems and markets operate in Australia, with the aim of enhancing basic consumer financial literacy.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
FNSFLT502A Facilitate customer awareness of the Australian financial system and markets |
Element: |
1. Explain to clients, the function and role of the Reserve Bank of Australia (RBA)
|
Performance Criteria: |
1.1. The role of the RBA as Australia’s central bank is and differences between the RBA and other banking institutions is communicated to the customer 2.1. The purpose of financial markets and the major markets within the Australian financial markets are identified and communicated to the customer 3.1. Society's motivations for holding money and the various functions of money are identified and discussed with the customer 4.1. The role of independent regulation in the financial system and the main regulators of the financial system are identified and their roles discussed with the customer |
Learning Outcomes
Details of Learning Activities
Learning Activities
A range of learning activities are planned for this course including self-paced and collaborative classroom based activities.
The self-paced activities will be delivered via Blackboard and require access to and use of a variety of course material on hazard identification and assessment.
The collaborative classroom based activities will include discussion on your experiences in hazard identification in your workplace and the experiences of others in the group. Examples of the practical applications within industry will also be discussed.
You are expected to participate and contribute in all scheduled learning activities including completion of tutorial exercises consisting of practical problems, short answer questions and case studies.
Teaching Schedule
| Weeks | Topics | Assessments |
| 1 - 10 Feb | Familiarisation with Course, Blackboard, Course requirements; Overview of assessment requirements. Where to get support, Student responsibilities. | Assessment guidelines as outlined in course guide. |
| 2 - 17 Feb | Introduction to the Australian Financial System: - Structure and role of the Financial System - Main Participants in the Financial System |
|
| 3 - 24 Feb | - Types of Financial Markets - Products and Instruments |
|
| 4 - 3 March | Definition of money; Measuring Money Supply and its importance |
Task 1 – Introductory assessment task – Due. You will receive the feedback in week 6. |
| 5 - 10 March | Money and economic activity; The Quantity Theory of Exchange and the Credit Creation Process | |
| 6 - 17 March | The Role and function of the Reserve Bank of Australia | |
| 7 - 24 March | The conduct of monetary policy | |
| 8 - 31 March | Intro to Prudential Supervision: - The role and Function of APRA - Liquidity and Capital Adequacy |
|
| 9 - 7 April | Assessment: Class test | Task 2 - Test. You will receive the feedback in week 11. |
| 10 - 14 April | Key features of the Financial Services Reform Act and the Impact on Financial Markets | |
| Mid-Semester break: 17 to 23 April inclusive | ||
| 11 - 28 April | Markets; Key features of ASIC’s regulatory guides and the impact on Financial Markets | |
| 12 - 5 May | Key features of the Uniform Consumer Credit code; recent credit and Australian banking reforms. Banking code of Conduct. | |
| 13 - 12 May | Sustainability; issues for the financial services industry | |
| 14 - 19 May | Job application: role of CV, cover letter and job application | |
| 15 - 26 May | Job application: role of CV, cover letter and job application | Task 3 - Assignment Due - You will receive the feedback by end of week 16. |
| 16 - 2 June | Group & Individual Assignment feedback. |
Learning Resources
Prescribed Texts
References
RMIT University, Tier 1 Compliance Program notes (available for download from Learning Hub) |
|
Fraser, I et al (2011) Economics for Business, McGraw Hill |
|
Hunt, B. and Terry, C. (2008) Financial institutions & markets, 5th ed, Thomson, Melbourne |
|
Layton, Robinson and Tucker, Economics for today, Thomson, Melbourne |
Other Resources
Learning Resources
All relevant learning resources will be placed on the online learning hub (http://www.rmit.edu.au/learninghub). Students will need to access this site on a weekly basis, print off materials, and bring them to class.
Overview of Assessment
Assessment may incorporate a variety of methods including technical requirements documentation, homework, assignments, group and/or individual projects, in class exercises, written and practical tests, problem solving exercises, presentations, direct observation of actual and simulated work practice, presentation of a portfolio of evidence which may comprise documents, and/or photographs and/or video and audio files, review of products produced through work-based or course activities.
You are advised that you are likely to be asked to personally demonstrate your assessment work to your teacher to ensure that the relevant competency standards are being met. You will be provided with feedback throughout the course to check your progress.
Assessment Tasks
Critical aspects of assessment
Evidence of the ability to:
• develop customer awareness of the features and roles of the participants within the Australian financial system and markets
• translate complex information into plain language that may be understood by a variety of people with minimal financial market knowledge.
Assessment Tasks
You are required to complete 3 tasks. You must successfully complete all 3 tasks to be deemed competent in this unit.
TASK 1 (Due Date: End of week 4)
An assessment task consisting of a short answer question covering the purpose of financial markets and the major markets within the Australian financial markets.
TASK 2 (Scheduled in Week 9)
Class Test. A closed book test covering topics from weeks 2 to 8. It will consist of short answer and case-study questions.
TASK 3 (Due end of week 15)
Group and Individual Assignment: A group assignment requiring students to conduct research into various aspects of working in the financial services industry covering topics from weeks 10 to 13, including the educational standards required to work in the industry, the scope of advice able to be provided to clients, recent reforms of the industry and sustainability issues relating to the sector. The individual component will require students to prepare a job application and resume.
Assessment Matrix
Other Information
Overview of Assessment
Students must demonstrate an understanding of all elements of competency to be deemed competent. A range of assessment methods are used to assess practical skills and knowledge and the performance criteria of the unit.
Marking Guide (Grading)
After achieving competency we then grade your performance in the unit; this gives you the opportunity to have the level of your performance formally recognized against industry standards and employability skills.
The grading is according to the following criteria:
LEVEL OF INDEPENDENCE, INITIATIVE, ENTERPRISE AND PERFORMANCE OF WORK TASK
We are looking for a high level of ability to complete all tasks independently as per the specifications as well as demonstrating a high level of initiative in developing an understanding of the required knowledge of the role of financial institutions and markets in Australia and communicating this in the required assessment tasks.
DEMONSTRATED BREADTH OF UNDERPINNING KNOWLEDGE AND A WILLINGNESS TO CONTINUE LEARNING
You are required to demonstrate depth of understanding of the key concepts and knowledge of the role of Australian financial institutions and markets and to communicate this in answers to case-study and short answer questions in the class test and by means of a report in the assignment.
TECHNIQUES & PROCESSES, TECHNOLOGY SKILLS AND PROBLEM SOLVING
This requires the appropriate use of technology to undertake basic research to complete the assignment and to communicate role of financial institutions and markets to customers.
WORK ORGANISATION, PLANNING AND SELF MANAGEMENT
You are required to plan and manage your time in order to complete assessment tasks. This will require you to revise the required knowledge of the unit for the class test and to plan and manage your time to complete the assignment.
COMMUNICATION, PEOPLE NETWORKING, LANGUAGE AND INTERPERSONAL SKILLS AND TEAMWORK
You are required to contribute to class discussions and demonstrate a very good understanding of the role of financial institutions and markets. Additionally, you are required to communicate this knowledge to customers in clear and concise language.
Final Grades table:
CHD Competent with High Distinction
CDI Competent with Distinction
CC Competent with Credit
CAG Competency Achieved – Graded
NYC Not Yet Competent
DNS Did Not Submit for assessment
Course Overview: Access Course Overview