Course Title: Give and follow a range of complex instructions in an employment context

Part B: Course Detail

Teaching Period: Term1 2014

Course Code: LANG5805

Course Title: Give and follow a range of complex instructions in an employment context

School: 360T Education

Campus: City Campus

Program: C4345 - Certificate IV in EAL (Employment / Professional)

Course Contact : Baia Tsakouridou

Course Contact Phone: +61 3 9925 4488

Course Contact

Name and Contact Details of All Other Relevant Staff

Dianne Dell’Oro-Morgan 94.3.22 Dianne.Dell’

Wendy Joseph 94.3.22

Nominal Hours: 80

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit is part of a program that focuses solely on the preparation for the OET for Health Professionals.

This unit of competency describes speaking and listening performance outcomes, skills and knowledge required by adult learners with language backgrounds other than English. The focus of this unit is on giving and following a range of complex instructions in in English relevant to an employment context.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

VU21493 Give and follow a range of complex instructions in an employment context


1 Follow complex verbal instructions in a workplace context

Performance Criteria:

1.1 Identify distinguishing linguistic structures and features of a procedural oral text
1.2 Identify the purpose and expected outcomes for the instructions or directions
1.3 Determine the sequence and steps required
1.4 Identify equipment, tools or resources required
1.5 Determine the importance of each step and any warnings, or qualifying instructions
1.6 Request restatement or clarification as required


2 Give complex spoken instructions in a workplace context

Performance Criteria:

2.1 Explain the purpose and expected outcome of the instructions
2.2 Use discourse markers to explain the steps and sequence required to complete the task
2.3 Identify the equipment, tools or resources required to complete the instructions
2.4 Highlight the main considerations, dangers, risks of the steps required as appropriate
2.5 Respond to requests for clarification

Learning Outcomes

The outcomes described in this unit relate to the ISLPR (International Second Language Proficiency Ratings) descriptors for Speaking and Listening. They contribute directly to the achievement of ISLPR Speaking 3 /3+  and Listening 3 /3+ and the Australian Core Skills Framework (ACSF)  . They contribute directly to the achievement of ACSF indicators of competence in Oral Communication at Level 4.

Details of Learning Activities

This unit is part of Certificate IV in EAL (Employment/Professional) which is an integrated program. This means that you will study this unit with several other units on the same day. Your program consists of Face to Face teaching and Directed Study. Your program will have a minimum of 8 hours Directed Study per week. You are not required to attend to complete Directed Study, however you are expected to complete all work given and will at times be required to show evidence that the work has been completed in this unit. This is a very important part of your program and we ask that you do 4-5 hours on your non attendance day and at least 1 hour each evening to cover all the units in the program. An outline of your Directed Study is published each week in the Weekly Program Delivery Plan.

This unit in part covers the speaking and listening macro skills addressed in the certificate.
Examples of how you will practice and study the units

You will:
• listen to videos and audio tapes
• take part in conversations
• listen to talks and lectures

You will:
• work in pairs and in small groups
• give complex reports on researched topic
• participate in role plays to practice dialogues that simulate conversations between health professionals and patients
• give a formal oral presentation
• take part in formal and informal discussions
• evaluate your own work


Teaching Schedule

Program Dates: 10 - 14 February Induction Week
17 February - 30 May June, 2014
Public Holiday
Labour Day 10 March,2014
Good Friday 18 April, 2014
ANZAC Day 25 April, 2014

Mid Semester Break
18 April - 25 April, 2014

Teaching Schedule: This course will be delivered weekly. The times will be outlined in the program delivery plans
which are updated each week.

This unit of competency is taught within an integrated program.This unit is clustered with  VU21496 Critically read, write and edit complex descriptive texts in a professional context (LANG5807). The assessment tasks will also cover other units within the course.

This unit is part of Certificate IV in ESL (Employment) which is an integrated program, assessments often cover more than one unit of competency.

WeekVU21493 Give and follow a range of complex instructions in an employment context
1Introduction to listening. Useful web sites/ skills and strategies.

Listening to short oral presentation.

Listening for specific information


 Listening to short oral presentations

Listening for specific information, keywords


 Listening for key words,

ordering of information

 listening for specific information


 Listening to short oral presentations.

Note taking, key words


 Listening to short oral presentations

Note-taking key words, using symbols


 Listening to oral presentations

Listening for specific information

mid -semester interviews


 Listening to oral presentations

Listening for specific information

mid -semester interviews


 Listening to oral presentations

 Listening for specific information


Mid semester break 


 Listen and take notes from a consultation in a medical context.

Assessment task 3

12 Listen and take notes from a consultation in a medical context
13 Listen and take notes from a consultation in a medical context
14 Listen and take notes from a consultation in a medical context
15 Prac listening test and listening feeddback


 **The teaching schedule maybe subject to change. Students will be advised via Blackboard and in class should changes occur.

Your program is made up of:
• Orientation
• Learning activities
• Mid semester review
• Guest speakers
• Exit review

All students will be inducted. The induction includes
• Program Guide & Student Diary
• Student Rights and Responsibilities
• Explore RMIT ( an orientation to the university and its services)
• Orientation to RMIT Libraries (library tour & on line catalogue introduction)
• RMIT Online Systems Information Session

Library Orientation & an RMIT Online Systems Information Session will be scheduled during the first two weeks of
your program. Information about student services, rights and responsibilities is contained in your student diary.

Learning Resources

Prescribed Texts


Other Resources

There are no set texts in this course, but it is recommended that you bring
• English-English dictionary (We ask that you do not use a translation dictionary)
• Thesaurus
• Display folder with plastic sleeves
• Highlighter pens
• Notebook or loose leaf paper
• Headphones (use your own or they can be purchased from the Carlton Library very cheaply)
• USB (Memory stick)

Overview of Assessment

You must demonstrate an understanding of all elements of the competencies in order to be deemed competent. Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks. Assessment will include listening and note-taking  tasks, oral presentations and role-plays.

Feedback will be provided throughout the semester in class and/or online discussions, through individual and group feedback on practical exercises and by individual consultation.

If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Disability Liaison Unit if you would like to find out more.

An assessment charter (  summarises your responsibilities as an RMIT student as well as those of your teachers.

Your courses assessment conforms to RMIT assessment principles, regulations, policies and procedures which are described and referenced in a single document:;ID=ln1kd66y87rc  

Assessment Tasks

Assessment will take place throughout the course. Your work is assessed on a competent (CA)/not yet competent (NYC) basis – it is not graded. You will be given written feedback on all assessment tasks. There will be individual and group projects completed both in and out of class.
Assessment is ongoing and its purpose is to develop your skills. You will be given assistance in redrafting and editing written assessment tasks because developing your ability to identify and correct your own mistakes is an important part of the learning process. It is important that you read the specific elements each assessment task addresses on the cover sheet for each task. At the time of setting assessments you will be given clear guidelines about which course, elements and performance criteria you will need to meet in order to successfully complete the task. Submission dates & deadlines will also be clearly explained.

Assessment tasks:

Assessment Task 1 due week: 5

.Listen to an oral presentation/lecture and summarizeinformation by taking notes

•Assessment Task 2 due week: 8
• Read,write and edit complex  descriptive texts in a professional context


• Assessment Task 3 due week: 11

• Listen and take notes from a consultation in a medical context


• Formative assessments: ongoing observations, summaries and review of student work
Please note:
Assessments tasks will include other courses (Units of competency) from the program.
All Assessment tasks should be submitted by the deadline. If an extension is required you must ask your teacher for one before the due date.


Assessment Matrix

Each assessment cover sheet clearly outlines the competencies being addressed in the task in relation to performance criteria. The sum of assessment tasks will cover all units and their elements over a range of occasions. You will be given opportunities to demonstrate competency in a variety of ways throughout the program. You are encouraged to discuss any problems or concerns with your teacher or student co-ordinator. An assessment matrix will be available on myRMIT.

Course Overview: Access Course Overview