Course Title: Communicate effectively with arts professionals

Part B: Course Detail

Teaching Period: Term1 2015

Course Code: GEDU6054C

Course Title: Communicate effectively with arts professionals

School: 345T Media and Communication

Campus: City Campus

Program: C4348 - Certificate IV in Live Production and Technical Services

Course Contact : Program administration

Course Contact Phone: +61 3 9925 4815

Course Contact

Name and Contact Details of All Other Relevant Staff

Teacher: Rebekha Naim
Phone: 03 9925 4849

Nominal Hours: 30

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

When you work in the live production industry, you could be working in the public or private sector and  interacting with arts professionals in contexts such as community projects, exhibitions, events or festivals. This means it is important that you are able to communicate in a positive way with a wide range of people. This unit delivers the skills and knowledge required to communicate effectively with a range of arts professionals around cultural and business activities. It includes a series of seminars delivered by industry professionals giving insight into their careers and introducing you to possible career paths.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CUVIND401A Communicate effectively with arts professionals


1. Determine communication requirements

Performance Criteria:

1.1 In consultation with relevant personnel, identify arts professionals with whom communication is needed
1.2 Clarify the type of information needed from the perspective of both parties
1.3 Gather information to support the communication process


2. Exchange information with arts professionals

Performance Criteria:

2.1 Organise mutually convenient interactions with arts professionals
2.2 Communicate purpose and expected outcomes of interactions with arts professionals
2.3 Present information in formats appropriate to contexts and within required timeframes
2.4 Seek information from arts professionals to meet identified needs within required timeframes
2.5 Establish rapport with arts professionals using verbal and non-verbal communication processes
2.6 Identify and act on potential barriers to effective communication with arts professionals


3. Establish and maintain professional relationships

Performance Criteria:

3.1 Establish relationships in a manner that promotes goodwill and trust between own organisation and arts professionals
3.2 Build trust and respect in business relationships through use of effective communication skills and techniques
3.3 Identify and take up opportunities to maintain regular contact with arts professionals
3.4 Proactively seek and act on information needed to maintain sound business relationships
3.5 Honour agreements within the scope of individual responsibility
3.6 Nurture relationships through regular contact and use of effective interpersonal and communication styles

Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.

You will have developed the communication skills needed to:

  • discuss and negotiate issues with arts professionals in a mutually beneficial way
  • relate to people from diverse backgrounds and people with diverse abilities
  • work collaboratively with others to establish rapport and build relationships with arts professionals
  • view issues from the perspective of others and anticipate reactions accordingly

Details of Learning Activities

• guest lectures and class discussions
• peer learning
• industry research

Out of class self-directed learning activities include but are not limited to; revision and editing of class notes, private research, project work and preparation for assessment. It may also include assessment tasks out of class. This will be monitored during classes through question/answer sessions.

Teaching Schedule

 Note: While your teacher will cover all the material in this schedule, the order is subject to change depending on class needs and availability of speakers and resources.  
 Class NumberClass ActivitiesAssessments Covered

From Week 1 to 5, there will be a series of lectures given by industry professionals. These guest speakers will be giving you information on their professional experience and you are encouraged to ask questions. You will be taking notes on what the guest speaker is presenting and sharing and discussing these notes with your peers and with the assessor.

Lecture and class discussion, including presentation from Bek Naim on her career in the Live Production and Technical Services industry


Special guest presentations from Live Production and Technical Services professionals on their careers


Assessment 1. In class discussion of notes with your peers and with the assessor.
 3Special guest presentations from Live Production and Technical Services professionals on their careersAssessment 1 (cont.) In class discussion of notes with your peers and with the assessor.
 4Special guest presentations from Live Production and Technical Services professionals on their careersAssessment 1 (cont.) In class discussion of notes with your peers and with the assessor.
 5Special guest presentations from Live Production and Technical Services professionals on their careers

Assessment 1 (cont.) In class discussion of notes with your peers and with the assessor.

Assessment 2. Case Study due today

Learning Resources

Prescribed Texts



You are advised to look at the course links and references in Blackboard for ongoing updated information.

Other Resources

Your teacher will provide you with the necessary resources in classes and you must bring note taking materials to classes. This may be a laptop, tablet, smart phone or note paper and pen.

Overview of Assessment

Assessment for this course will involve demonstration of knowledge of skills and underpinning theory .

Assessment Tasks

To demonstrate competency in this course you will need to complete all of the following pieces of assessment to a satisfactory standard. You will receive written feedback on all assessment (refer to MyRMIT for assessment criteria).

Assessment Tasks

Assessment Task 1.Notes from 3-4 guest speaker discussions

Develop and engage in informed and appropriate arts industry discussion and apply effective interpersonal and communication skills by asking questions and taking notes when entertainment industry professionals present to class.

This assessment is ongoing from Week 2 to 5 and written feedback will be provided when classes finish.


Assessment Task 2.Case Study

Gather information about an entertainment industry professional or company through review/interview/research, using appropriate effective interpersonal and communication skills and knowledge about the entertainment technology industry. You are required to submit your findings as video, audio recording or text.

  • If written, please ensure that you have at lease 800 words with pictures
  • If on PowerPoint/other then include at least 6 slides
  • If you create a website on Google/other then have at least 3 website pages with hyperlinks to the 3 pages
  • If submitting an interview, then please record it on video or audio. It should not be more that an hour long and the recoding does not need to be transcribed. Please submit a copy of the original recording and include the details of the interview – where it occurred, when its occurred, how long it went for, who it was with and a copy of the questions

This assessment is due to be submitted in Week 5

Grades that apply to courses delivered and assessed in accordance with competency-based assessment:

CA: Competency Achieved
NYC: Not Yet Competent
DNS: Did not Submit for Assessment

Assessment Matrix

The assessment matrix demonstrates alignment of assessment tasks with the relevant Unit of Competency. These are available through the course contact in Program administration.

Other Information

Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters:


The major learning experience involves studio based exercises, demonstration and production. It is strongly advised that you attend all sessions in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.

Cover Sheet for Submissions

You must complete a submission cover sheet for every piece of submitted work. This signed sheet acknowledges that you are aware of the plagiarism implications.

Credit Transfer and Recognition of Prior Learning (web link)

Recognition of Prior Learning (RPL) is a process through which people can gain entry to, or credit in, recognised courses based on competencies gained. The competencies may have been gained through experience in the workplace, in voluntary work, in social or domestic activities or through informal or formal training or other life experiences. Recognition of Current Competency (RCC) applies if a student has previously successfully completed the requirements of a unit of competency or module and is now required to be reassessed to ensure that the competency has been maintained.

Assessment and Feedback (web link)

You will receive verbal feedback during scheduled class times, and written feedback from teachers on your work . Where appropriate, this feedback will also include suggestions on how you can proceed to the next stage of developing your projects.

Student Progress (web link)

Monitoring academic progress is an important enabling and proactive strategy to assist you to achieve your learning potential.

Special consideration for Late Submission (web link)

All assessment tasks are required to be completed to a satisfactory level. If you are unable to complete any piece of assessment by the due date, you will need to apply for an extension. You can apply in writing for up to a week’s extension from your course teacher. If you need a longer extension, you wil need to apply for special consideration.

Academic Integrity and Plagiarism (web link)

RMIT University has a strict policy on plagiarism and academic integrity. Please refer to the website for more information on this policy go to Academic Integrity

Course Overview: Access Course Overview