Course Title: Undertake case management
Part B: Course Detail
Teaching Period: Term1 2015
Course Code: HWSS5504C
Course Title: Undertake case management
School: 365T Global, Urban & Social Studies
Campus: City Campus
Program: C4352 - Certificate IV in Youth Work
Course Contact : Jennifer Brooker
Course Contact Phone: +61 3 9925 4115
Course Contact Email:jennifer brooker@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Shannyn Harrison
Iren Citler
Nominal Hours: 20
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
Not applicable
Course Description
This course describes the knowledge and skills required to provide case management to clients who have already been assessed and whose needs have been identified as extending across a number of areas, such as aged care, community care, disability, mental health, drugs, alcohol or homelessness.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCCM401D Undertake case management |
Element: |
1. Provide for client needs and monitor progress on a regular basis |
Performance Criteria: |
1.1 Provide for client needs and contribute to the case/care plan 1.2 Discuss feedback on case management implementation with client and relevant parties, and feed into case review processes as appropriate |
Element: |
2. Promote client's development |
Performance Criteria: |
2.1 Take appropriate action according to the skill plan 2.2 Identify opportunities for enhancing learning and take appropriate action to promote involvement of clients 2.3 Take appropriate action to remove barriers, attract learning and enhance client development 2.4 Use appropriate communication to promote involvement in learning activities 2.5 Provide all relevant parties with feedback on client progress and involvement in learning activities 2.6 Provide clients with appropriate encouragement, reinforcement and feedback to maximise learning outcomes |
Learning Outcomes
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.
Details of Learning Activities
Learning activities that will occur in this course are:
- Class discussion
- Case studies
- Complete the Specialist Youth Assessment Too
- Complete the K10 (Kessler 10 mental health rating scale)
- Complete the AUDIT (Alcohol and Other Drugs
- Complete an Individual Treatment Plan (ITP)
- Complete a referral form
- Complete progress report
- Group presentations – attend case management meeting
Teaching Schedule
The teaching schedule for this course is as follows:
1 30/03/15 Provide for client needs and monitor progress on a regular basis
- Assessment outline
- Assessing clients
- Discuss feedback on case management implementation with client and relevant parties, and feed into case review processes as appropriate
- Provide for client needs and contribute to the case/care plan (including family structure)
2 13/4/15 Provide for client needs and monitor progress on a regular basis
- Promote client development Provide for client needs and contribute to the case/care plan (including indicators of abuse/statutory requirements)
- Take appropriate action according to the skill plan (behaviour management)
- Identify opportunities for enhancing learning and take appropriate action to promote involvement of clients
- Take appropriate action to remove barriers, attract learning and enhance client development
3 20/4/15 Promote client development Take appropriate action to remove barriers, attract learning and enhance client development
- Identify opportunities for enhancing learning and take appropriate action to promote involvement of clients
4 27/4/15 Promote client development Use appropriate communication to promote involvement in learning activities
- Identify appropriate service involvement
- Provide all relevant parties with feedback on client progress and involvement in learning activities
5 4/5/15 Provide for client needs and monitor progress on a regular basis
- Promote client development Students will be assessed in their group’s in final class
- • each group allocated 15 min time slots to attend their client’s case meeting
- • students must present their ITP and progress report documentation for their client
- • students must demonstrate their knowledge in the specific client need they are responsible for in their role within the case team
Learning Resources
Prescribed Texts
References
Other Resources
Additional resources will also be available ‘Blackboard’. A set of readings will be made available to you including journals and texts that may support you in the program.
Overview of Assessment
Your assessments will be based around a Case Study "James". There will be six (6) learning tasks, each of which will be completed after each class for this competency.
Assessment Tasks
Assessment Task – Individual Treatment Plan (ITP)
1. In week one (1) Students will form case management teams (3-4 students per group)
2. Each case team will be given a case study of a client with a combination of three (3) or four (4) identified needs for treatment depending on group size (case study predefined by teacher, each student group will have the same case study, however for groups of four, one extra issue will be added to ensure all group members have an assigned role to play in the case)
3. The student’s case team will consist of case workers from the respective agencies involved with their client’s case study (e.g. AOD; MH; Housing; Child Protection etc.)
4. Each case team member must research their clients specific issue to gain a better understanding of their client’s specific issues and needs
5. Students will work on their Individual Treatment Plan throughout the first three (3) classes and during class three (3) their Individual Treatment Plans will be submitted for marking
Due date 20.4.2015
Attend a case meeting and report on client progress
1. Following on from AT1 - Each case team member must research their clients specific issue to gain a better understanding of presentation, behaviour, affect and effects
2. Students will work on their progress reports throughout class 4 and during the final class (5) will attend a mock case management meeting (run by the teacher acting as the case manager) to present their client Progress Reports (the reports are designed to follow the development of the ITP’s submitted for AT1)
3. Each student is expected to have built on their background knowledge of the specific issue they have been assigned to work with and demonstrate this through oral discussions of their client’s progress during the meeting
4. The mock case management meetings will run for 15 mins each
5. Students will have their Progress Report marked on the day along with their presentation grade
Due date: September 2015
Assessment Matrix
The assessment matrix demonstrates alignment of assessment tasks with the relevant course. These are available from the Program Co-ordinator.
Other Information
Assessment Tasks Submission Cover Sheet
You must complete a submission cover sheet for every piece of submitted work, including online submissions. This signed sheet acknowledges that you are aware of the plagiarism implications.
Attendance
It is strongly advised that you attend all workshops in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.
Feedback
You will receive verbal and written feedback by teacher on your work. This feedback also includes suggestions on how you can proceed to the next stage of developing your competency. Information regarding student feedback can be found at: http://www.rmit.edu.au/browse;ID=9pp3ic9obks7
Student Progress
Monitoring academic progress is an important enabling and proactive strategy to assist you to achieve your learning potential. The Student progress policy can be found at:
http://www.rmit.edu.au/browse;ID=vj2g89cve4uj1
Special consideration Policy (Late Submission)
All assessment tasks are required to be completed to a satisfactory level. If you are unable to complete any piece of assessment by the due date, you will need to apply for an extension. Information regarding application for special consideration can be found at: http://www.rmit.edu.au/browse;ID=g43abm17hc9w
Academic Integrity and Plagiarism
RMIT University has a strict policy on plagiarism and academic integrity. For more information on this policy go to Academic Integrity Web site: http://www.rmit.edu.au/browse;ID=kw02ylsd8z3n
A Police Check and Working with Children Check – This course requires both documents before placement can begin
Course Overview: Access Course Overview