Course Title: Conflict Resolution Strategies and Skills
Part B: Course Detail
Teaching Period: Term1 2012
Course Code: SOSK5081
Course Title: Conflict Resolution Strategies and Skills
School: 365T Global Studies, Soc Sci & Plng
Campus: Bundoora Campus
Program: C5001 - Diploma in Youth in Development Work
Course Contact : Jennifer Brooker
Course Contact Phone: +61 3 9925 4115
Course Contact Email:jennifer.brooker@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 70
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
Working with young people
Course Description
This unit has been designed to help the student understand the nature of conflict and its effects on people in a range of contexts, both at an individual and group level. You will also look at the processes involved in behaviour that occurs between different groups, called inter-group behaviour, and its potential impact on group members.
Learning Outcomes
The following topics will be looked at in more depth:
1. What is conflict?
2. The conflict process.
3. Resolving conflict.
4. Inter-group conflict
Details of Learning Activities
During the seven weeks students will take to do this module they will be using their work practice as a basis for the theoretical assignments. Students will complete the four units and answer the various self-help questions and learning activities, as well as an essay/project.
Teaching Schedule
By the end of the seven weeks for this unit, students will look be able to do the following:
- identify examples of conflict in the region where they live, understand their origins and desciribe the course conflicts have taken
- recongnise the different approaches tha have been used in resolving conflicts and the strengths and weaknesses of these approaches
- apply the insights gained from studying conflict situations to the kinds of conflict that are encountered in youth development work
- outline teh principles and practice of conflict resolyution
- identify inter-group conflict and its underlying causes
- recognise the existence of pre-coflict and conflict situations when they are encountered in different youth and development settings
- apply the theory studied to the analysis of conflict situations and assist others to do the same
- employ negotiation and mediation skills in bringnig together conflicting groups or individuals
- consider the starategies to resolve conflict when agreemenet cannot be reached by consensus
Learning Resources
Prescribed Texts
References
Other Resources
Overview of Assessment
Essay/project
Learning Journal
Assessment Tasks
The assessment tasks for this module are:
- Learning journal - students are to submit the self-help questions and activities found throughout the module
- 2000 word report about conflict of which you have detailed kowedlge. It should describe the conflict and analyse its root cuses and its consequences, utlising the ideas studied during your work on this module.
Assessment Matrix
Course Overview: Access Course Overview