Course Title: Conflict Resolution Strategies and Skills

Part B: Course Detail

Teaching Period: Term1 2012

Course Code: SOSK5081

Course Title: Conflict Resolution Strategies and Skills

School: 365T Global Studies, Soc Sci & Plng

Campus: Bundoora Campus

Program: C5001 - Diploma in Youth in Development Work

Course Contact : Jennifer Brooker

Course Contact Phone: +61 3 9925 4115

Course Contact

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 70

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

Working with young people

Course Description

This unit has been designed to help the student understand the nature of  conflict and its effects on people in a range of  contexts, both at an individual and group level.  You will also look  at the processes involved in behaviour that occurs between different groups, called inter-group  behaviour, and its potential impact on group members.

Learning Outcomes

The following topics will be looked at in more depth:
1.  What is conflict?
2.  The conflict process.
3.  Resolving conflict.
4.  Inter-group conflict

Details of Learning Activities

During the seven weeks students will take to do this module they will be using their work practice as a basis for the theoretical assignments.  Students will complete the four units and answer the various self-help questions and learning activities, as well as an essay/project.

Teaching Schedule

By the end of the seven weeks for this unit, students will look  be able to do the following:

  • identify examples of conflict in the region where they live, understand their origins and desciribe the course conflicts have taken
  • recongnise the different approaches tha have been used in resolving conflicts and the strengths and weaknesses of these approaches
  • apply the insights gained from studying conflict situations to the kinds of conflict that are encountered in youth development work
  • outline teh principles and practice of conflict resolyution
  • identify inter-group conflict and its underlying causes
  • recognise the existence of pre-coflict and conflict situations when they are encountered in different youth and development settings
  • apply the theory  studied to the analysis of conflict situations and assist others to do the same
  • employ negotiation and mediation skills in bringnig together conflicting groups or individuals
  • consider the starategies to resolve conflict when agreemenet cannot be reached by consensus

Learning Resources

Prescribed Texts


Other Resources

Overview of Assessment

Learning Journal

Assessment Tasks

The assessment tasks for this module are:

  • Learning journal - students are to submit the  self-help questions and  activities found throughout the module
  • 2000 word report about conflict of which you have detailed kowedlge.   It should describe the conflict and analyse its root cuses and its consequences, utlising the ideas studied  during your work on this module.

Assessment Matrix

Course Overview: Access Course Overview