Course Title: Global Operations B

Part B: Course Detail

Teaching Period: Term1 2007

Course Code: GRAP5125L

Course ID: 030827

Course Title: Global Operations B

School: 350T Fashion & Textiles

Program Code: C5115 - Diploma of Textiles Clothing and Footwear

Course Contact : Rhonda Ingwersen

Course Contact Phone: +61 3 9925 9214

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Arnold Andrew  EMAIL:

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

Pre-requisites: Global Operations A

Course Description

This course covers the skills and knowledge required to provide support to local and international production and/or marketing operations in a TCF enterprise operating in local, national and/or global contexts.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

LMTPRGN14A Provide global operations support


LMTPRGN14A/01 Identify requirements for efficient global production/marketing

Performance Criteria:

· Information on global markets and/or global production operations is gathered and analysed in accordance with workplace procedures
· Sourcing of equipment, materials and staffing are investigated in consultation with overseas contacts
· Quality standards and safe work practices are checked to ensure compliance
· Recommendations are made on production/marketing requirements in accordance with enterprise procedures
· Machine operations, staff and production processes needed for off-shore operations are organised on collaboration with overseas contacts to meet production requirements


LMTPRGN14A/02 Implement requirements for efficient global production

Performance Criteria:

· Requirements for efficient global production are identified and specified in collaboration with Australian and overseas contacts
· Specifications for global production are implemented in accordance with enterprise procedures


LMTPRGN14A/03 Monitor global production operations

Performance Criteria:

· Compliance of global production operations with specified requirements is checked in collaboration with overseas contacts
· Non-compliance is identified, reported or recorded and investigated to determine causes


LMTPRGN14A/04 Assist in the implementation of improvements to global production operations

Performance Criteria:

· Opportunities for corrective or preventative action to improve global production are identified using outcomes of monitoring activity or feedback from overseas production staff
· Corrective or preventative action is recommended and implemented where appropriate
· Changes are communicated to relevant personnel in a logical and easily understood manner
· Changes are monitored to confirm improvement to production efficiency


LMTPRGN14A/05 Interpret global marketing data

Performance Criteria:

· Outcomes of research and analysis of global marketing data is interpreted and recommendations are made on global marketing opportunities and strategies
· Reports on marketing opportunities and strategies are prepared and presented to relevant persons in the enterprise


LMTPRGN14A/06 Assist in the implementation of improvements to global marketing operations

Performance Criteria:

· Assistance is provided to marketing managers in Australia and overseas in the implementation of enterprise global marketing strategies and policies
· Feedback on marketing performance is reviewed in accordance with enterprise procedures
· Opportunities for improvements in global marketing strategies are identified in collaboration with others and recommendations made to relevant enterprise personnel
· Approved improvements to global marketing strategies are implemented in accordance with enterprise requirements


LMTPRGN14A/07 Maintain records

Performance Criteria:

· Global production/marketing coordination and monitoring records are maintained and reports prepared, where necessary, in accordance with enterprise procedures

Learning Outcomes

Refer to Part B

Overview of Learning Activities

Details of Learning Activities

The training and assessment will be based on the medium of a “Folio Assessment Manual” . 

Teaching Schedule

The teaching schedule will be provided in class.

Overview of Learning Resources

Learning Resources

Prescribed Texts


Other Resources

Students will be advised in class.

Overview of Assessment

The training and assessment will be based on the medium of a “Folio Assessment Manual” this will cover the all Element/Outcomes and must cover the Student Activities/tasks/projects listed below: The major tasks for assessment are Task 5; 8; 9; and the Final Task. The others, although not optional, develop an understanding to enable Students to share the competency abilities.
Based on this assumption that class-time will be a combination of “Providing Information” and “Student Activities/tasks/projects” and “Report of what you found”: the mix of groups and individuals will enable students to progress (they will not need to cope with the pressure of team-work, but rather use it as a tool in their development). Initially they will work in groups of three, or as an individual, developing your own preferences through your own “Assessment Feedback Sheet or Memorandum”. In which, each student will provide their understanding of their development by means of a “Feedback Sheet”: That allows the student to record “what was learned”, “what short-falls encountered” and “what they would do differently next-time

Assessment Tasks

Task 1 Marketing Skills Audit 5%

Task 2 Quota Management 5%

Task 3 Text Reading: Supply Chains and its relations with Global Marketing 5%

Task 4 Exporting 5%

Task 5 Major Global Marketing: Interactive Major Project Task 30%

Task 6 Report on out of class learning at Industry and Exhibition Visits 5%

Task 7 Culture: Applied research and group interaction 10%

Task 8 Develop and maintain Web-Linkage (WebBoard): Major Project 10%

Task 9 Problem solve typical Global Operations situations Major Project 15%

Final Task Summarise your Learning experience and Present Folio folder for Assessment 10%

Individually, summarise the tasks and learning’s into an “Executive Summary” of what you have gained and applied in this module.
Note: Consider the time you are writing this from the initial class, and if you can visualise your next five years; how will it assist you.
Prepare a report, and presentation, to ones’ peers and possible visitors’ to Class/Student presentations

Communicate ideas and information
Plan and organise activities
Solve problems
Collect, analyse and organise information
Use technology

Course Overview: Access Course Overview