Course Title: Maintain Effective Management Practices

Part A: Course Overview

Program: C5116

Course Title: Maintain Effective Management Practices

Portfolio: DSC

Nominal Hours: 30.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


365T Global Studies, Soc Sci & Plng


Term1 2010,
Term2 2010,
Term1 2011,
Term2 2011

Course Contact: Atsuko Taniguchi

Course Contact Phone: +61 3 9925 3973

Course Contact Email:

Course Description

Co-delivered with Maintain Ongoing Professional & Personal Development.

This theoretical course introduces a number of concepts necessary to professionals in general, and Interpreters in particular: professional role, concept of client, concept of ethics, concept of the other professional in the interpreted interview, concept of decision making, concept of conflict of interest, concept of ethical dilemma, concepts of accreditation and registration etc.
It covers the management skills and knowledge required by interpreters, both employed or self-employed, to effectively organize professional commitments and administrative tasks.
It includes a clear understanding of the professional role of the NAATI PPI and of the AUSIT Code of Ethics and Practice (AUSIT: Australian Institute of Interpreters and Translators), and of the role and functions of NAATI (National Accreditation Authority for Translators and Interpreters).

Pre-requisite Courses and Assumed Knowledge and Capabilities

Successful completion of bilingual intake test.

National Competency Codes and Titles

National Element Code & Title:

64138 Maintain Effective Management Practices

Learning Outcomes

1 Employ effective business practices either in self-employment or as a team member of a language services provider
2 Organize self and daily tasks for maximum efficiency of work time and initiate actions to overcome unexpected problems
3 Demonstrate familiarity with the AUSIT Code of Ethics and Practice for interpreters and translators

Overview of Assessment

Two Assessment Tasks.