Course Title: Manage business document design and development

Part B: Course Detail

Teaching Period: Term2 2009

Course Code: BUSM5503C

Course Title: Manage business document design and development

School: 650T TAFE Business

Campus: City Campus

Program: C5130 - Diploma of Business

Course Contact : Theresa Lyford

Course Contact Phone: +61 3 9925 5444

Course Contact Email:theresa.lyford@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Maryann McNair

Telephone: 9925 1564

Email: maryann.mcnair@rmit.edu.au

Nominal Hours: 90

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

Nil

Course Description

This unit covers setting standards for organisational documents and managing document design and production to meet the standards. Students will use a combination of software packages to design and implement business documentation. Software will include word processing, spreadsheets and databases. Students will examine key features of good design for business documents and gain skills in selecting appropriate software.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBADM506A Manage business document design and development

Element:

1 Establish documentation standards

Performance Criteria:

1. Organisational requirements for information entry, storage, output and quality of document design/production are identified.

2. The organisation’s present and future information technology capability is evaluated in terms of its effect on document design and production.

3. The types of documents used/required by the organization sre identified.

4. Documentation standards are established for organizational documents in accordance with information, budgetary and technology requirements.

 

Element:

2.Manage template design and development

Performance Criteria:

1. Standard formats/templates suit the purpose, audience and information requirements of each document.

2. Document templates enhance readability and appearance and meet organizational requirements for style and layout.

3. Templates are tested, organizational and user feedback is obtained and amendments are made as necessary to ensure maximum efficiency and quality of presentation.

Element:

3.Develop standard text for documents

Performance Criteria:

1. Complex technical functions of software are evaluated for their usefullness in automating aspects of standard documentation production.

2. Requirements of each document are matched with software functions to allow effective production of documents.

3. Macros are tested to ensure they meet the requirements of each document in accordance with documentation standards.

 

Element:

4.Develop and implement strategies to ensure the use of standard documentation

Performance Criteria:

1. Explanatory notes are prepared for the use of standard templates and macros using content, format and language style to suit existing and future users.

2. Training on the use of standard templates and macros is developed and implemented adjusting the content and level of detail to suit user needs.

3. Master files and print copies of templates and macros are produced, circulated, named and stored in accordance with organizational requirements.

Element:

5.Develop and implement strategies for maintenance and continuous improvement of standard documentation

Performance Criteria:

1. Use of standard documentation templates and macros is monitored and the quality of documents produced is evaluated against documentation standards.

2. Documentation standards are reviewed against the changing needs of the organization and improvements planned and implemented in accordance with the organization.


Learning Outcomes



Details of Learning Activities

Class time is spent practising the design and development of a range of business documents and at the same time extending the students knowledge of software functions and document design principles. A short lecture will provide students with the concepts required to gain the underpinning skills and knowledge. Students will be required to practice underpinning practical skills outside of class time (eg keyboarding and proofreading). This course will provide participants with the technique and skills in proofreading and editing to produce well designed business documents.


Teaching Schedule

WeekTopicContent and AssesmentText
1Establish Documentation Standards

Introduction to course

Occupational Health and Safety

Introduction to Computers

Using Excel and Access

Chapter 35 OH&S

Using Word

Chapter 1-4

Consol task 1-2

2 

Maintenance and Security

Organisational requirements

Using Word

Chapter 5-8

Consol task 3

3 Document types and standards

Using Word

Chapter 9-12

Consol task 4

4Manage Template Design and DevelopmentDocument Design

Using Word

Chapter 13-15

5 Templates

Using Word

Chapter 16-18

Consol task 5

6Develop Standard text for DocumentsMergeLearning Hub
7 

Spreadsheets

Assessment 1 test

Using Excel and Access

Chapter 1-5

Consol task 1

8 Databases

Using Excel and Access

Chapter 6-11

Consol task 2

9 Databases

Using Excel and Access

Chapter 12-16

Consol tasks 3,4,& 5

10 Matching documents to software requirements

Using Excel and Access

Chapter 18-20

Consol task 1

11Develop and implement strategies for the use of standard documentation

Master files

Assessment 2 Spreadsheet solution

Using Excel and Access

Chapter 21-25

 

12 Explanatory notes

Using Excel and Access

Chapter 26-30

Consol task 2 & 3

13 

Training users

Assessment 3 Database test

Using Excel and Access

Chapter 31-33

14 Review students assessment 3 and provide help and feedback 
15Develop and implement strategies for maintenance and continuous improvement of standard documentation

Maintaining standard documents

Assessment 4 Organisational requirements

Review and teacher provided additional activities
16Monitoring standard documentsReview and teacher provided additional activities
17 Revision and ExamReview and teacher provided additional activities
18All TopicsAssessment 5 Exam


Learning Resources

Prescribed Texts

Watsonia Publishing, Microsoft Office 2003 using Microsoft Word 2003 (RMIT010A) Watsonia Publishing, Microsoft Office 2003 using Excel & Access 2003 (RMIT 010B)


References


Other Resources


Overview of Assessment

The student must demonstrate an understanding of all elements of a particular competency to be deemed competent. Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks.

Assessment will incorporate a variety of methods including class exercises/observation, theory tests, project/assignment and practical tests. Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met

Class time is spent practicing the design and development of a range of business documents and at the same time extending the student’s knowledge of software functions and document design principles. A short lecture will provide students with the concepts required to gain the underpinning skills and knowledge. Students will be required to practice underpinning practical skills outside of class time (eg keyboarding and proofreading). This course will provide participants with the techniques and skills in proofreading and editing to produce well designed business documents.


Assessment Tasks

Assessment 1 - Practical Theory Test (25%)

Students will complete a closed book in class test which focuses on both the practical and theory components of the course. The practical section will focus on the students ability to demonstrate the skills and knowledge as set out in the Evidence Guide and the theoretical section will include short answer questions based on the theory studied to date.

Assessment 2 - Case Study - Develop a Spreadsheet Solution (25%)

Students will be given a case study and asked to create a spreadsheet model to solve a business problem within the case.  This is a take home assessment which must be completed individually.

Assessment 3 - Database test (10%)

Students will complete an open book in class test which focuses on using Microsoft Database. The test will be focusing on the students ability to demonstrate the skills and knowledge as set out in the Evidence Guide.

Assessment 4 - Software Evaluation Report (15%)

Students will use the software packages studied in this course to solve a business problem and create explanatory notes suitable to present to a business. This is a take home assessment which must be completed individually.

Assessment 5 - Exam (25%)

Students will complete a closed book theory exam covering all course topics.


Assessment Matrix

 Practical & Theory TestSpreadsheet SolutionDatabase TestOrganizational ReportExam
Establish documentation standardsyesyesyesyesyes
Manage template design and developmentyesyes  yes
Develop standard text for documents yesyesyesyes
Develop and implement strategies to ensure the use of standard documentation   yesyes
Develop and implement strategies for maintenance and continuous improvement of documentation   yesyes

Other Information

Grading

Students are required to achieve a pass in each assessment piece. Where a pass is achieved competency for that assessment is given. Where a pass is not achieved in any assessment piece a NYC (Not yet Competent) grade will be given. Competency MUST be achieved for each element of competency within a competency standard for a pass grade (or higher grade) to be given. Where  competency for all elements of competency is not achieved, an overall NN grade will result.

Course Overview: Access Course Overview