Course Title: Co-ordinate the provision of services and programs

Part A: Course Overview

Program: C5160

Course Title: Co-ordinate the provision of services and programs

Portfolio: DSC

Nominal Hours: 75.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


365T Global Studies, Soc Sci & Plng

Face-to-Face or Workplace

Course Contact: Anne Fitzpatrick

Course Contact Phone: +61 3 99254510

Course Contact Email:

Course Description

In this module you will develop the skills and knowledge to ensure programs meet the needs of clients and that they are: co-ordinated and developed according to organisational procedures; and are designed to account for individual rights, needs.

Pre-requisite Courses and Assumed Knowledge and Capabilities


National Competency Codes and Titles

National Element Code & Title:

CHCCS3C Co-ordinate the provision of services and programs


1. Identify programs and service requirements to meet client needs
2. Develop and implement programs for meeting client needs
3. Review and monitor programs

Learning Outcomes

See elements.

Overview of Assessment

Assessment will be through a mix of in-class tasks, workplace based projects and a workplace assessment. A workplace assessment appointment will be undertaken once per year with each student to allow students to present and discuss workplace evidence.