Course Title: Quality Assurance

Part B: Course Detail

Teaching Period: Term1 2007

Course Code: GRAP5120L

Course Title: Quality Assurance

School: 350T Fashion & Textiles

Campus: Brunswick Campus

Program: C5166 - Diploma of Textiles Clothing and Footwear

Course Contact : Rhonda Ingwersen

Course Contact Phone: +61 3 9925 9214

Course Contact Email:rhonda.ingwersen@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 60

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This course covers the skills and knowledge required to coordinate external quality assurance in a TCF enterprise context.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

LMTQAGN02A Coordinate external quality assurance

Element:

LMTQAGN02A/01 Assess external suppliers/customers

Performance Criteria:

· Assessment and evaluation of suppliers capability and/or quality system is conducted
· Suppliers' processes for the production and delivery of goods or services are evaluated
· Recommendations concerning the assessed ability of a supplier to comply with quality standards are made in accordance with workplace procedures and quality accreditation requirements where relevant

Element:

LMTQAGN02A/01 Assess external suppliers/customers

Element:

LMTQAGN02A/01 Assess external suppliers/customers

Element:

LMTQAGN02A/02 Liaise with external suppliers/customers

Performance Criteria:

· Specifications of materials, services and/or equipment to be supplied are identified and documented in accordance with workplace procedures
· Precise quality requirements are communicated with suppliers/customers
· Agreed quality assurance system is negotiated
· Verification method, systems and procedures for dispute settlement are established and agreed
· Recording system for products or services is established which ensures traceability, where required

Element:

LMTQAGN02A/02 Liaise with external suppliers/customers

Element:

LMTQAGN02A/02 Liaise with external suppliers/customers

Element:

LMTQAGN02A/03 Check for conformance to specifications

Performance Criteria:

· Conformance of materials/products from external supplier is established against specifications
· Checks of quality of materials, services and/or equipment delivered are coordinated in accordance with agreed arrangements and workplace
· Corrective action is initiated, where applicable, to obtain or maintain desired quality

Element:

LMTQAGN02A/03 Check for conformance to specifications

Element:

LMTQAGN02A/03 Check for conformance to specifications

Element:

LMTQAGN02A/04 Maintain records

Performance Criteria:

· Records are maintained and reports prepared, where necessary, in accordance with enterprise procedures

Element:

LMTQAGN02A/04 Maintain records

Element:

LMTQAGN02A/04 Maintain records


Learning Outcomes


In this course students will develop the skills and knowledge required to coordinate external quality assurance in a TCF enterprise context.

The course will include guest speakers, industry visits, research and project based learning that focuses on:
1. How to evaluate the capabilities of external suppliers/customers, including their quality systems, production processes & delivery requirements.
2. Methods that are used to liaise with external suppliers/ customers
3. How to check for conformance to specifications and maintain accurate records.


Details of Learning Activities

Theory lessons, guest speakers, industry visits, research and project based learning that focus on:
1. How to evaluate the capabilities of external suppliers/customers, including their quality systems, production processes and delivery requirements
2. What methods are used to liaise with external suppliers/customers
3. How to check for conformance to specifications and maintain accurate records


Teaching Schedule

Week 1 – Introduction to the course requirements, expectations, attendance, assessment, timelines etc
Week 2 Quality Management
Week 3 Liaise with external Suppliers and Customers.
Assessment and evaluation of suppliers capability
Week 4 Submit Assessment Task 1
Quality System Standards and ISO 9000
Week 5 Commence Assessment Task 2
Fault recognition.
Week 6 Retail Excursion.
Week 7 Guest Speaker/Industry visit
Week 8 Inter-university Project
Week 9 Inter-university Project
Week 10 Inter-university Project
Week 11 Continue with Spec Pack
Commence Specification Package
Week 12 Continue with Spec Pack
Week 13 Continue with Spec Pack
Week 14 Continue with Spec Pack
Week 15 Submit Assessment Task 2
Week 16 Moderation and feedback


Learning Resources

Prescribed Texts


References


Other Resources

Students will be advised in class.


Overview of Assessment

Tasks that have not been authenticated in class as the students own work will not be considered for assessment. All work must be produced within time requirements.

Regular attendance is necessary to demonstrate that you can:
1. Interpret specifications and quality standards
2. Liaise and negotiate with suppliers/customers on quality issues
3. Interpret the results of quality assessments in terms of specifications and quality standards
4. Take required action where external suppliers are found to be in breach of quality assurance agreements
5. Maintain accurate records


Assessment Tasks

Project 1 - 30%
Project 2 - 70%


Assessment Matrix

Not applicable

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