Course Title: Communicate with other people
Part B: Course Detail
Teaching Period: Term1 2013
Course Code: EMPL5405C
Course Title: Communicate with other people
School: 155T Life & Physical Sciences
Campus: City Campus
Program: C5183 - Diploma of Laboratory Technology (Biotechnology)
Course Contact : Dinah van Ruyven
Course Contact Phone: +61 3 9925 4287
Course Contact Email:dinah.vanruyven@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Geraldine Walton
Nominal Hours: 40
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
Nil
Course Description
This unit of competency covers the ability to receive and pass on written and oral messages, provide relevant information in response to requests within timelines and demonstrate effective interpersonal skills.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
PMLCOM300B Communicate with other people |
Element: |
Demonstrate appropriate interpersonal skills |
Performance Criteria: |
1.1 Follow enterprise procedures which reflect equal opportunity, anti-discrimination and
|
Element: |
Provide appropriate information |
Performance Criteria: |
2.1 Deal with inquiries in accordance with enterprise customer service requirements |
Element: |
Receive and act upon instructions |
Performance Criteria: |
3.1 Listen attentively to instructions and respond appropriately |
Element: |
Receive and convey messages |
Performance Criteria: |
4.1 Receive spoken and written messages and respond appropriately
|
Learning Outcomes
Details of Learning Activities
group work
presentations
class discussions
in class worksheets
research activities
Teaching Schedule
| Week | Date: weekbeginning |
Activity |
| 1 | 11 Feb |
Introduction to course Library orientation |
| 2 | 18 Feb | Literacy & Language Diagnostic test |
| 3 | 25 Feb | How Communication Works |
| 4 | 4 March |
Nonverbal Communication |
| 5 | 11 March | Interpersonal skills: Emotional intelligence, self-talk, & assertiveness |
| 6 | 18 March | Interpersonal skills: Listening, questioning & feedback |
| 7 | 25 March | Give & Respond to Instructions |
| 1 April | MID-SEMESTER BREAK | |
| 8 | 8 April | EXAMS (No class) |
| 9 | 15 April | Receive & convey messages |
| 10 | 22 April | Speaking in public |
| 11 | 29 April | Working Effectively in a Team: in-class group work |
| 12 | 6 May | Oral Presentation |
| 13 | 13 May | Oral Presentation |
| 14 | 20 May | Working Effectively in a Team: in-class group work |
| 15 | 27 May | Working Effectively in a Team: in-class group work |
| 16 | 3 Jun | EXAMS (No class) |
Learning Resources
Prescribed Texts
References
Other Resources
Overview of Assessment
Assessments for this course typically consist of:
• Class activities
• Assignments
• Presentations
• Exam
Assessment Tasks
Passes must be obtained in each of the assessment tasks in order to pass this course.
1. Class participation 40%
2. Oral Presentation 30%
3. Teamwork: Group task 30%
Assessment Matrix
Other Information
As this course has, at its core, a requirement to communicate effectively, class participation will be observed and will be a consideration in the grading.
Layout and presentation of assessment tasks will be a significant consideration in the grading.
Regular, punctual attendance is expected to complete the full requirements of this course.
Class participation is essential, as some assignment tasks require cooperative group work and may not be completed individually. Students with irregular class attendance and participation may fail the course.
A minimum Pass Grade must be obtained in each of the three assessment tasks in order to pass this course.
Submission of work & late work- Students are required to submit work on the due date at the School Office using the cover sheets provided. The work will be accepted through the School Office and you will receive a receipt which you should keep as proof of submission. Students must NOT submit work directly to the teacher.
Late submission of work will incur a penalty of 5% of the maximum mark per day unless Special Consideration is applied for in writing using the required form. Marks can be deducted until the minimum pass mark is reached, after which no further marks will be deducted. Work will not be accepted more than 1 week after the due date.
Special Consideration- Any student who, because of illness or other circumstances beyond their control, has been prevented from attending a test, or whose performance in a test was affected by illness or other circumstances beyond their control may apply for Special Consideration. This must be done within 48 hours of the missed assessment/ assignment by lodging the appropriate form (available at the 6th floor office) with medical certificate or other supporting documentation at the Reception Office on Level 6, Building 51. If you are absent from a session nominated for a formal assessment and you have applied for special consideration, it is your responsibility to negotiate a replacement assessment with the teacher.
Plagiarism- Plagiarism is the presentation of the work, idea or creation of another person as though it is your own. It is a form of cheating and is a very serious academic offence that may lead to expulsion from the University. Plagiarised material can be drawn from, and presented in, written, graphic and visual form, including electronic data and oral presentation. Plagiarism occurs when the origin of the material used is not appropriately cited.
It also occurs through enabling plagiarism, which is the act of assisting or allowing another person to plagiarise or to copy your own work. Please make sure you consider this carefully in completing all your work and assessments in this course and if you are unsure about whether you might have plagiarised, seek help from your teacher.
Course Overview: Access Course Overview