Course Title: Manage effective workplace relationships

Part A: Course Overview

Program: C5193

Course Title: Manage effective workplace relationships

Portfolio: DSC

Nominal Hours: 60.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)

EMPL5387C

City Campus

TAFE

320T Design (TAFE)

Face-to-Face or Workplace

EMPL5527C

Brunswick Campus

TAFE

320T Design (TAFE)

Face-to-Face or Internet or Workplace


Course Contact: Garry Amy

Course Contact Phone: +61 3 9925 9260

Course Contact Email: g.amy@rmit.edu.au


Course Description

This unit specifies the outcomes required to manage effective workplace relationships with particular regard to communication and representation. This involves analysing and communicating information, establishing systems to develop and maintain effective working relationships and networks, and implementing strategies to overcome difficulties.



Pre-requisite Courses and Assumed Knowledge and Capabilities

This unit builds on BSBFLM403B Implement effective workplace relationships. Consider co-assessment with BSBFLM512A Ensure team effectiveness.



National Competency Codes and Titles

National Element Code & Title:

BSBFLM503B Manage effective workplace relationships

Elements:

1. Manage information and ideas

2. Establish systems to develop trust and confidence

3. Manage the development and maintenance of networks and relationships

4. Implement strategies to manage difficulties to achieve positive outcomes


Learning Outcomes

1. Manage information and ideas

2.  Establish systems to develop trust and confidence

3. Manage the development and maintenance of networks and relationships

4. Implement strategies to manage difficulties to achieve positive outcomes


Overview of Assessment

this course will be graded as ’competent Achievement’ (CA) or ’Not yet competent’ (NYX)