Course Title: Manage effective workplace relationships
Part A: Course Overview
Program: C5193 Diploma of Printing and Graphic Arts (Management / Sales)
Course Title: Manage effective workplace relationships
Portfolio: DSC Portfolio Office
Nominal Hours: 60
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.Course Contact: Garry Amy
Course Contact Phone: +61 3 9925 9260
Course Contact Email: g.amy@rmit.edu.au
Course Description
This unit specifies the outcomes required to manage effective workplace relationships with particular regard to communication and representation. This involves analysing and communicating information, establishing systems to develop and maintain effective working relationships and networks, and implementing strategies to overcome difficulties.
Pre-requisite Courses and Assumed Knowledge and Capabilities
This unit builds on BSBFLM403B Implement effective workplace relationships. Consider co-assessment with BSBFLM512A Ensure team effectiveness.
National Competency Codes and Titles
National Element Code & Title: |
BSBFLM503B Manage effective workplace relationships |
Elements: |
1. Manage information and ideas 2. Establish systems to develop trust and confidence 3. Manage the development and maintenance of networks and relationships 4. Implement strategies to manage difficulties to achieve positive outcomes |
Learning Outcomes
1. Manage information and ideas
2. Establish systems to develop trust and confidence
3. Manage the development and maintenance of networks and relationships
4. Implement strategies to manage difficulties to achieve positive outcomes
Overview of Assessment
this course will be graded as ’competent Achievement’ (CA) or ’Not yet competent’ (NYX)