Course Title: Communicate in the workplace

Part A: Course Overview

Program: C5193

Course Title: Communicate in the workplace

Portfolio: DSC

Nominal Hours: 30.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


Brunswick Campus


320T Design (TAFE)

Face-to-Face or Internet or Workplace

Term1 2008,
Term2 2008

Course Contact: Jan Kopec

Course Contact Phone: +61 3 9925 9454

Course Contact Email:

Course Description

This unit covers the basic communication skills required to function effectively in the workplace

Pre-requisite Courses and Assumed Knowledge and Capabilities


National Competency Codes and Titles

National Element Code & Title:

ICPSU262A Communicate in the workplace


1. Convey and handle information

2. Give and follow simple routine instructions

3. Participate in small informal work groups

4. Interact with clients

Learning Outcomes

Overview of Assessment

  • Communicating clearly and precisely in a manner suitable to the work environment.
  • Demonstrate an ability to find and use information relevant to the task from a variety of information sources.
  • Assessment may take place on the job, off the job or a combination of these. Off the job assessment must be undertaken in a closely simulated workplace environment.
  • Working in small groups and reporting outcomes eg. OH&S Committee, Production Management meeting, contact with clients. giving simple instructions.
  • Written documents and oral reports and reports from colleagues which include:

• grammar and spelling
• correct use of relevant industry terminology
• diction and pronunciation
• understanding job specifications
• comprehension
• summarising