Course Title: Determine and improve process capability

Part A: Course Overview

Program: C5193

Course Title: Determine and improve process capability

Portfolio: DSC

Nominal Hours: 80.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


Brunswick Campus


320T Design (TAFE)

Face-to-Face or Internet or Workplace

Course Contact: Ray Hester

Course Contact Phone: +61 3 9925 9454

Course Contact Email:

Course Description

Process capability is a statistical concept which allows a practitioner to assess required performance against the actual (as distinct from design) capability of the process. This would typically be done by a manager or technical expert support person. Process capability is typically calculated using standard deviations.

Pre-requisite Courses and Assumed Knowledge and Capabilities

There are no pre-requisites for this unit.

National Competency Codes and Titles

National Element Code & Title:

ICPSU684A Determine and improve process capability


1.  Obtain data for process capability study

2.  Analyse data

3.  Take action to improve process capability

Learning Outcomes

Overview of Assessment

The manager should be able to implement and review a process capability system and make improvements to the process using process capability as a tool. Evidence should be available of the conducting of process capability studies, the improvement to process capability as a result of these studies and the implementation of a revised process capability regime.

Assessment needs to occur in an organisation using process capability as a tool for process monitoring and improvement. It may also be assessed using a suitable project.