Course Title: Determine maintenance strategy

Part A: Course Overview

Program: C5194

Course Title: Determine maintenance strategy

Portfolio: BUS

Nominal Hours: 30.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code	Campus	Career	School	Learning Mode	Teaching Period(s)
COSC6070C	City Campus	TAFE	650T TAFE Business	Face-to-Face or Internet or Workplace	Term1 2012

Course Contact: Radhu Punchanathan

Course Contact Phone: +61 3 99251409

Course Contact Email: radhu@rmit.edu.au

Course Description

This course defines the competency required to determine and operationalise maintenance strategies and supporting processes to achieve continuity of IT operations and business functions.

If you are undertaking this course in Melbourne from semester 2, 2012 onwards your teacher will advise you if you require access to a computer for the course. It is recommended that you have access to a mobile computing device to allow greater flexibility in terms of where you can work on campus outside class times.

Pre-requisite Courses and Assumed Knowledge and Capabilities

This course is co-delivered & co-assessed with three other courses:

COSC 6069C - Evaluate vendor product and equipment (ICAA5150C)
COSC 6071C- Acquire system components (ICAI5087B)
COSC 6068C - Install and configure a single segment local (ICAI5173B)

National Competency Codes and Titles

National Element Code & Title:	ICAS5104B Determine maintenance strategy
Elements:	1. Identify and analyse maintenance needs
	2. Identify and analyse IT system components to be maintained
	3. Develop service level agreements
	4. Formulate maintenance strategy
	5. Define client and supplier processes and standards

Learning Outcomes

Overview of Assessment

Students must demonstrate an understanding of all elements of competency to be deemed competent.

A range of assessment methods are used to assess practical skills and knowledge, for example:
• direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
• review of authenticated documents from the workplace or training environment
• demonstration of techniques