Course Title: Manage complex projects

Part B: Course Detail

Teaching Period: Term1 2009

Course Code: BUSM7779C

Course Title: Manage complex projects

School: 650T TAFE Business

Campus: City Campus

Program: C5194 - Diploma of Information Technology (General)

Course Contact : Catherine Han Lin

Course Contact Phone: +61 3 9925 1336

Course Contact

Name and Contact Details of All Other Relevant Staff

Michelle Edwards

Ph: (03) 9925 5936

catherine Han-Lin

Ph: 9925 1336

Trevor Stone

Ph: 9925 1645

Nominal Hours: 80

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


This course is co-delivered and co-assessed holistically along with three (3) other competencies:

(ICAS5202B) COSC 6065C Ensure Privacy for Users, (ICAP5039B) COSC 6067C Match IT needs with the strategic directions of the enterprise, (ICAA5158B) COSC 6066C Translate Business Needs into Technical Requirements.

Course Description

This unit covers management of projects that may be reasonably complex in terms of scope, degree of risk, political, cultural and social factors that apply consequences of failure and degree of control of the projects. It includes managing start up, project implementation, project integration and follow up activities.

If you are undertaking this course in Melbourne from semester 2, 2012 onward your class will be held in a device-equipped teaching space. Each student group will have access to a laptop. It is however recommended that you have access to a mobile computing device to allow greater flexibility in terms of where you can work on campus both in and outside class times.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

PSPPM502B Manage complex projects


Manage start-up activities
Manage project implementation
Manage project integration
Coordinate project follow-up activities

Performance Criteria:

1.1. Project plans are refined in consultation with steering committee and team members, and precise details are included for schedules of activities, milestones and resources
1.2. Required systems are established and maintained throughout the project in accordance with the complexity of the project and in line with the project plan
1.3. Project team members' understanding of and commitment to fulfilling the project requirements and their roles and responsibilities for the duration of the project are confirmed
1.4. Project management tools are selected and applied effectively to achieve project outcomes
2.1. Integration and management of complex project activities are handled in accordance with the project plan
2.2. Leadership and required development are provided to the project team, and morale, stress levels and triggers are managed throughout the life of the project in accordance with organisational policy and procedures
2.3. Stakeholder input and expectations are managed throughout the project in accordance with the communication plan
2.4. Disagreements and disputes are resolved to the satisfaction of stakeholders or referred to a higher authority in accordance with organisational policy and procedures
2.5. Project change proposals are negotiated, agreed and documented in accordance with policy and procedures
3.1. All aspects of the project and related projects are integrated and links are established to ensure objectives are met in accordance with the project plan
3.2. Consultation and reporting mechanisms are applied in accordance with the communication plan and staff and contractors are regularly consulted to discuss progress and ensure effective results
3.3. Project integration is monitored, and management plans and any related contracts are reviewed and amended as appropriate, with results reported in accordance with mechanisms identified in the communication plan
3.4. Ongoing progress is monitored against agreed milestones in accordance with the project plan to provide a measure of performance throughout the life of the project
3.5. Programmed review of objectives and achievement is planned and implemented in accordance with the project plan
4.1. Significant judgment is applied in the analysis of project deliverables against specifications, performance standards and project objectives, and the results are reported to stakeholders
4.2. Support package arrangements are identified and offered to stakeholders who will be required to apply the project results
4.3. Options for stakeholders to take account of environmental and cultural factors in applying the project results are included in the support package
4.4. Operational and support authorities are consulted to investigate any testing/trialling/building and evaluation requirements resulting from the project, and funding implications estimated in project report

Learning Outcomes

Details of Learning Activities

Theory sessions, practical lab sessions, tutorial sessions, assignments and homework

Teaching Schedule

Refer to study guide handout

Learning Resources

Prescribed Texts

Schwalbe, K. 2007, Information Technology Project Management, 5th ed. Thomson Course Technology, Boston, Mass. ISBN



Other Resources

Overview of Assessment

Students must demonstrate an understanding of all elements of competency to be deemed competent.
A range of assessment methods are used to assess practical skills and knowledge, for example:
• direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
• review of authenticated documents from the workplace or training environment
• demonstration of techniques

Assessment Tasks

1. Client Interview Design This assessment reflects on how to investigate client needs CA / NYC - 10%
2. Preliminary investigation documents relating to technical projects This assessment enables learners to investigate technical requirements CA / NYC - 10%
3. Systems & technical requirements documents
Project Management Templates, BRS, WBS
This assessment enables learners to document requirements and set up project management processes together with appropriate development methodologies CA / NYC – 20%
4. Privacy Recommendation Report This assessment enables learners to create privacy recommendation report for the clients CA / NYC – 20%
5. Final Project Reports and Presentations This assessment focuses on delivering the final project product CA / NYC – 20%
6. Final Graded Assessment This assessment is a graded assessment where learners can demonstrate a higher level of understanding. 20%

Assessment Matrix

Other Information

Competency and grading requirements:

To be deemed competent students must demonstrate an understanding of all elements of a competency. Assessment methods have been designed to measure achievement of each competency in a flexible manner over multiple tasks.
Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met.

All assessments for this course must be completed to achieve CA (Competency Achieved) grade.
Each assessment task will also carry a numerical weighting to be used for grading purposes. The grade applied to this weighting will only be awarded if a CA has been achieved in all compulsory assessment tasks.
If a student has been marked NYC (Not Yet Competent) in any of the assessment tasks, the weighting will carry no value until the student has obtained CA.
If a CA is achieved on re-assessment then a maximum mark of 50% of the original weighting will be granted for that assessment.
Reassessments will only be granted to students who were either unsuccessful in the first attempt or have an approved special consideration application.
An final graded assessment worth 20% will be offered to students who have achieved CA

Course Overview: Access Course Overview