Course Title: Use technology in the workplace

Part A: Course Overview

Program: C5205

Course Title: Use technology in the workplace

Portfolio: BUS

Nominal Hours: 50.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code	Campus	Career	School	Learning Mode	Teaching Period(s)
EMPL5581C	City Campus	TAFE	650T TAFE Business	Face-to-Face

Course Contact: Micheal B Eddy

Course Contact Phone: +61 3 9925 5944

Course Contact Email: micheal.eddy@rmit.edu.au

Course Description

This course covers using computers, associated devices and office technology to achieve outcomes required in the workplace.

It requires your application of computing skills to achieve work place outcomes.  It includes accessing, inputting and saving information, using the internet and routine maintenance of equipment. 

The skills acquired are applied to computers and associated devices such as printers, scanners and a range of storage devices. 

It also covers the use of other equipment such as faxes and photocopiers.

It applies to all sectors of the financial services industry.

Pre-requisite Courses and Assumed Knowledge and Capabilities

Not applicable

National Competency Codes and Titles

National Element Code & Title:	FNSICGEN302B Use technology in the workplace
Elements:	1. Clarify the function that the equipment fulfils
	2. Access and enter information from/into the computer
	3. Save files/data and produce computer reports as required
	4. Use manuals and online help to solve computing problems
	5. Undertake routine maintenance of computers and associated devices
	6. Use and maintain other workplace equipment

Learning Outcomes

You will learn to clarify the function the equipment fulfils.

You will access from and enter information into a computer.

You will learn how to save files and data and produce computer reports as required or requested.

You will use manuals and online help to solve computing issues.

You will undertake routine maintenance of computers and associated devices.

You will learn how to use and maintain other workplace equipment.

Overview of Assessment

To achieve competency in this unit you must be able to demonstrate the ability to use technology and particularly computers to achieve the workplace outcomes required by their organisation.

Competence in this unit may be assessed over a period of time in order to ensure consistency of performance in the work environment.

This unit may be assessed on its own or it may be assessed with other units that cover related skills and knowledge.

Assessment of this unit of competence will usually include observation of processes and procedures, oral and/or written questioning on underpinning knowledge and skills and other methods as required.

This unit may be assessed in the workplace or in a simulated work environment.