Course Title: Manage an information or knowledge management system

Part B: Course Detail

Teaching Period: Term2 2012

Course Code: COSC5383C

Course Title: Manage an information or knowledge management system

School: 365T Global Studies, Soc Sci & Plng

Campus: City Campus

Program: C5215 - Diploma of Management

Course Contact : Bronwyn Tanti

Course Contact Phone: +61 3 9925 9079

Course Contact Email:bronwyn.tanti@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

There are no pre-requisites.

Course Description

This unit describes the performance outcomes, skills and knowledge required to organise learning to use an information or knowledge management system and to manage the use of the system.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBINM501A Manage an information or knowledge management system

Element:

 

Performance Criteria:

1. Organise learning to use information or knowledge management system

1.1 Identify learning needs of relevant personnel and stakeholders for input into, and use of, an information or knowledge management system
1.2 Identify and secure human, financial and physical resources required for learning activities to use an information or knowledge management system
1.3 Organise and facilitate learning activities
1.4 Promote and support use of the system throughout the organisation
1.5 Monitor and document effectiveness of learning activities

2. Manage use of information or knowledge management system

2.1 Ensure implementation of policies and procedures for the information or knowledge management system are monitored for compliance, effectiveness and efficiency
2.2 Address implementation issues and problems as they arise
2.3 Monitor integration and alignment with data and information systems
2.4 Collect information on achievement of performance measures
2.5 Manage contingencies such as system failure or technical difficulties by accessing technical specialist help as required

3. Review use of information or knowledge management system

3.1 Analyse effectiveness of system and report on strengths and limitations of the system
3.2 Review business and operational plan and determine how effectively the system is contributing to intended outcomes
3.3 Make recommendations for improvement to system, policy or work practices


Learning Outcomes


 

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.


Details of Learning Activities

Students will study manage an information or knowledge management system concepts in the workshop sessions and online (Blackboard discussion) engagement, prescribed exercises and assessment work. These concepts will also be explored through the investigation of appropriate real world and simulated environments.


Teaching Schedule

The teaching schedule is determined after negotiation with the industry partner and the individual student. Generally workshops will be offered on a monthly basis during the academic year. Each workshop will be linked to a unit of competency. Attendance to each workshop will be based on the student’s individual learning plan.


Learning Resources

Prescribed Texts


References


Other Resources

Learning resources such as unit reading, unit references will be provided to all students via their program folders and also placed within the blackboard site as required.


Overview of Assessment

Assessment in this unit will be through a mix of in-class tasks, workplace based projects, responses to a range of underpinning knowledge questions and the development of an evidence portfolio linked to the unit elements and workplace practice. An upfront assessment to develop an individual learning plan will occur. An individual assessment appointment will be undertaken once per year with each student to allow students to present and discuss workplace evidence.


Assessment Tasks

A student must demonstrate an understanding of all elements of this particular competency. The assessment tasks are based on the requirements of the essential aspects of evidence as outlined in the unit of competency:  BSBINM501A Manage an information or knowledge management system
Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks.
A workplace assessment appointment will be undertaken to allow students to present and discuss workplace evidence: Based on the individual student’s knowledge, skills and experience: an individual learning plan will be negotiated and developed.
Assessment may incorporate a variety of methods including responses to task questions, in class activities, case studies, and the development of project work in consultation with the Course Coordinator ( assessor) and the student’s workplace.
Student will also be asked to complete an evidence portfolio documenting workplace practise as linked to the unit of competency. Students are advised that they are likely to be asked to personally demonstrate their assessment work to their Course Coordinator to ensure that the relevant competency standards are being met.


Assessment Matrix

A combination of assessment activities based on each individual student’s learning plans may be developed as required.
Assessments will be based on the level of the individual student’s knowledge, skills and experience as ascertained at a workplace meeting where workplace evidence is discussed and presented.
At completion of the course an evidence portfolio will validate competence with the assessment task activities’ completed for any competency gaps.


BSBINM501A Manage an information or knowledge management systemTask Questions In class activities Project Work Evidence portfolio of work practise
Element 1XXXX
Element 2XXXX
Element 3XXXX

Course Overview: Access Course Overview