Course Title: Ensure team effectiveness

Part B: Course Detail

Teaching Period: Term1 2013

Course Code: EMPL5887C

Course Title: Ensure team effectiveness

School: 365T Global, Urban & Social Studies

Campus: City Campus

Program: C5215 - Diploma of Management

Course Contact : Bronwyn Tanti

Course Contact Phone: +61 3 9925 9079

Course Contact Email:bronwyn.tanti@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Bronwyn Tanti

bronwyn.tanti@rmit.edu.au

Nominal Hours: 60

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

There are no pre-requisites for this unit of competency.

Course Description

This unit of competency describes the performance outcomes, skills and knowledge required to facilitate all aspects of teamwork within the organisation. It involves taking a leadership role in the development of team plans, leading and facilitating teamwork and actively engaging with the management of the organisation.

This unit of competency applies to managers and addresses the need for managers to facilitate work teams and to build a positive culture within work teams. The unit of competency takes a systematic and planned approach to developing teams. It includes the soft skills as well as more structured approaches to the management of teams.
At this level, work will normally be carried out within complex and diverse methods and procedures which require the exercise of considerable discretion and judgement, using a range of problem solving and decision making strategies.
 


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBWOR502B Ensure team effectiveness

Element:

1. Establish team performance plan
2. Develop and facilitate team cohesion
3. Facilitate teamwork
4. Liaise with stakeholders

Performance Criteria:

1.1 Consult team members to establish a common understanding of team purpose, roles, responsibilities and accountabilities in accordance with organisational goals, plans and objectives
1.2 Develop performance plans to establish expected outcomes, outputs, key performance indicators and goals for work team
1.3 Support team members in meeting expected performance outcomes


2.1 Develop strategies to ensure team members have input into planning, decision making and operational aspects of work team
2.2 Develop policies and procedures to ensure team members take responsibility for own work and assist others to undertake required roles and responsibilities
2.3 Provide feedback to team members to encourage, value and reward individual and team efforts and contributions
2.4 Develop processes to ensure that issues, concerns and problems identified by team members are recognised and addressed


3.1 Encourage team members and individuals to participate in and to take responsibility for team activities, including communication processes
3.2 Support the team in identifying and resolving work performance problems
3.3 Ensure own contribution to work team serves as a role model for others and enhances the organisation’s image for all stakeholders


4.1 Establish and maintain open communication processes with all stakeholders
4.2 Communicate information from line manager/management to the team
4.3 Communicate unresolved issues, concerns and problems raised by team members and follow up with line manager/management and other relevant stakeholders
4.4 Evaluate and take necessary corrective action regarding unresolved issues, concerns and problems raised by internal or external stakeholders
 


Learning Outcomes


By completing this unit of competency you will achieve and demonstrate competence in the following skills:

Establishing team performance plans
Developing and facilitating team cohesion
Facilitating teamwork
Liaising with stakeholders

 


Details of Learning Activities

Students will study ensuring team effectiveness service concepts in the workshop sessions and online (Blackboard discussion) engagement, prescribed exercises and assessment work. These concepts will also be explored through the investigation of appropriate real world and simulated environments.


Teaching Schedule

The teaching schedule is determined after negotiation with the industry partner and the individual student. Generally workshops will be offered on a monthly basis during the academic year. Each workshop will be linked to a unit of competency. Attendance to each workshop will be based on the student’s individual learning plan.


Learning Resources

Prescribed Texts


References


Other Resources

Learning resources such as unit reading, unit references will be provided to all students via their program folders and also placed within the blackboard site as required.


Overview of Assessment

Assessment in this unit of competency will be through a mix of in-class tasks, workplace based projects, responses to a range of underpinning knowledge questions and the development of an evidence portfolio linked to the unit of competency elements and workplace practice. An upfront assessment to develop an individual learning plan will occur. An individual assessment appointments will be undertaken with each student to allow students to present and discuss workplace evidence.
 


Assessment Tasks

A student must demonstrate an understanding of all elements of this particular competency and assessment tasks are based on the requirements of the essential aspects of evidence as outlined in the unit of competency: BSBWOR502B Ensure team effectiveness.
Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks.
A workplace assessment appointment will be undertaken to allow students to present and discuss workplace evidence: Based on the individual student’s knowledge, skills and experience: an individual learning plan will be negotiated and developed.
Assessment may incorporate a variety of methods including responses to task questions, in class activities, case studies, and the development of project work in consultation with the Course Coordinator ( assessor) and the student’s workplace.
Student will also be asked to complete an evidence portfolio documenting workplace practise as linked to the unit of competency. Students are advised that they are likely to be asked to personally demonstrate their assessment work to their Course Coordinator to ensure that the relevant competency standards are being met.
 


Assessment Matrix

A combination of assessment activities based on each individual student’s learning plans may be developed as required.
Assessments will be based on the level of the individual student’s knowledge, skills and experience as ascertained at a workplace meeting where workplace evidence is discussed and presented.
At completion of the course an evidence portfolio will validate competence with the assessment task activities’ completed for any competency gaps.
 

BSBWOR502B Ensure team effectiveness.
 
Task questionsCase studiesDevelopment of a workplace projectWorkshop tasksDevelopment of an evidence portfolio of work practise
Element 1XXXXX
Element 2XXXXX
Element 3XXXXX
Element 4XXXXX

Course Overview: Access Course Overview